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Phil

Phil

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Phil
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  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and I will see if it can be implemented in another way. Notice! Please attach a link to…
    in Custom HTML slider/carousel Comment by Phil April 13
  • Please send us your license key and the WordPress dashboard access to both domains privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice…
    in Unable to de-register theme Comment by Phil April 13
  • Hi, Please see the following article: https://help.market.envato.com/hc/en-us/articles/205604563-View-Download-Invoices Best regards
    in Invoice Comment by Phil April 13
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussio…
    in Exclude current post form Queery Loop Comment by Phil April 13
  • Now it works, thanks. We are checking that.
    in Year divided by one : Comment by Phil April 13
  • Hi, The only option would be to hide some categories using custom CSS, but at the start, all posts from different categories will appear, until you choose the categories at the top. If you want to try with a custom CSS code, please send a link to yo…
    in Select categories in the blog filter Comment by Phil April 13
  • I tried again, but the problem reoccurred. I am not allowed to provide an IP address, but please write to us about this through the contact form you used to send dashboard access, and the person who manages the mailbox will provide you with the nece…
    in Year divided by one : Comment by Phil April 13
  • Sorry, you wrote outside our working hours, so we could not respond. To check that, I will need access to your website. Please send WP dashboard access as you did previously. Thanks
    in Failed to import website demo template. Comment by Phil April 13
  • Sorry, you wrote beyond our working time, and I could not answer you. 1) It has been done with Slider Revolution. You can find tutorials about this tool here: https://www.sliderrevolution.com/faqs-and-tutorials/ 2) Please send us the WordPress dashb…
    in HELP DISPLAYING SIZE IN PRODUCT DESCRIPTION Comment by Phil April 13
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to this f…
    in Please help me with the mobile interface banner. Comment by Phil April 13
  • Hi, I can see that on your staging site Betheme is still installed and active: https://forum.muffingroup.com/betheme/uploads/897/VLVOLD36BXHA.png Are you sure that you removed files from there? Best regards
    in Unable to de-register theme Comment by Phil April 13
  • Hi, You have to use an external plugin to achieve that. We cannot suggest any other plugins than the one we support, and you can find a list here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility About the plugin configur…
    in Help me set up email. Comment by Phil April 13
  • Can you be more specific about which links do not work, please? The ones I tested are working fine. Thanks
    in 404 errors on iphone and huawei devices Comment by Phil April 13
  • We will need both WP and FTP access. Thanks
    in Betheme Options not showing Comment by Phil April 13
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in I can't edit the old content of my web Comment by Phil April 13
  • 1) Instead of using px values, you can try others that are based on the screen width, like % or vw. 2) Yes, you can. When fileds has these icons above: https://forum.muffingroup.com/betheme/uploads/273/62D8G3DO3N1X.png It means that you can set indi…
    in I can't change the menu icon. Comment by Phil April 13
  • In that demo, banner boxes here have a custom height set, and that is why it might be cut. To correct that, go to the Style tab of this element, and change Height to auto: https://forum.muffingroup.com/betheme/uploads/567/BY9QI50TH8CW.png By green b…
    in Very disappointing Comment by Phil April 13
  • Hello, 1) I noticed that only the mega menu template did not work, but after re-saving the permalink and purging SG cache, it started to work again. After that, all templates opened properly. Have you noticed any particular steps to reproduce that? …
    in Issue with Templates showing 404 + slider categories not showing. Comment by Phil April 13
  • Hi, Instead of an HTML element, try to use plain text instead. You can also attach a screenshot showing your construction and what you want to achieve. Best regards
    in Custom HTML slider/carousel Comment by Phil April 13
  • I tried to check that, but after I entered BeBuilder, it could not load, and I got this: https://forum.muffingroup.com/betheme/uploads/271/7COQKLJ913D2.png I will try again later. Best regards
    in Year divided by one : Comment by Phil April 10
  • Open the mobile breakpoint, and there you can adjust styles. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
    in Need to make site completely with black background Comment by Phil April 10
  • I mean the Taxonomies Excluded field. https://forum.muffingroup.com/betheme/uploads/047/FO095GU1O9VG.png Best regards
    in Exclude current post form Queery Loop Comment by Phil April 10
  • Hi, Please try to use Exclude option, with exclude set to "Current". Thanks
    in Exclude current post form Queery Loop Comment by Phil April 10
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this forum d…
    in Year divided by one : Comment by Phil April 10
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Year divided by one : Comment by Phil April 10
  • 1) Open the header builder, and edit the "Browse Categories" menu. Then, in the Style tab, adjust the color for the submenu items. https://forum.muffingroup.com/betheme/uploads/191/N90ZX2BXXUZK.png https://forum.muffingroup.com/betheme/upl…
    in I can't change the menu icon. Comment by Phil April 10
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
    in Issue with Templates showing 404 + slider categories not showing. Comment by Phil April 10
  • Hello, To help the community address your issue more effectively, I would suggest using a descriptive title that reflects the specific technical challenge you're facing, rather than your personal feelings. Regarding the builder, it is widely conside…
    in Very disappointing Comment by Phil April 10
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
    in Change amount of products per page Comment by Phil April 10
  • For a multilingual website, you must use the WPML plugin. It is the only plugin with such possibilities that we support. https://wpml.org/documentation/theme-compatibility/create-multilingual-wordpress-websites-using-betheme-and-wpml/ Best regards
    in What is the easiest way to translate my site to spanish Comment by Phil April 10
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