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Phil

Phil

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Phil
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  • Hi, To achieve that, you would have to build it with the Sidebar Menu template, but it can be triggered only with the Menu Burger element available in the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://su…
    in need to add logo to mobile off canvas menu Comment by Phil August 4
  • Hi, You can use the Order option for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/order-on-mobile/ Thanks
    in Reverse rows/colums for tablet too, not just mobile Comment by Phil August 4
  • Hi, I do not see them on your website. Did you handle this in the meantime? Best regards
    in How can I hide Date in blog post?? Comment by Phil August 4
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ It might be pretty old, but the basics of creation remained the same. Best regards
    in Carousel creation problem Comment by Phil August 4
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
    in How can I align justify accordion content Comment by Phil August 4
  • In that case, the answer seems to be at the beginning of your previous message. The only thing that changed and could have an impact on your site performance is your hosting. Please contact your hosting provider regarding this. Best regards
    in Site Performance Issue After License Transfer from .com.tr to .com Comment by Phil August 4
  • I have received your private message, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/084/3FSIS1PBGOTG.png Please correct them, or send another message with working data. Thanks
    in lightbox Comment by Phil August 4
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in BeTheme backend very slow Comment by Phil August 4
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Website footer doesn't look like demo's Comment by Phil August 2
  • Hi, When you changed your domain, did you change the hosting and server as well? Did you also follow the tips mentioned in this article?: https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Thanks
    in Site Performance Issue After License Transfer from .com.tr to .com Comment by Phil August 2
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Articles are not displayed mobile with blog module Comment by Phil August 2
  • If you want to have only content set to full width, then use the Content only option. Or you can set Full width for the sections in the Advanced tab. https://forum.muffingroup.com/betheme/uploads/715/PHEQE71SAO0L.png Best regards
    in Footer on One Particular Page is Full Width Comment by Phil August 2
  • Hi, 1) In Betheme there is no feature enabling auto slide for the product images. 2) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us wh…
    in single product page gallery image improvement Comment by Phil August 2
  • Please add some top padding to the first section on this page. Best regards
    in Replace Revolution Slider home page header Comment by Phil August 2
  • When I open this product category, it redirects me to the home page. Are you sure that this link is correct? Best regards
    in duplicate footer and product page description width is not alright Comment by Phil August 2
  • Nothing happens by itself, and without being able to replicate the issue, our help is extremely limited. At the moment, I can only suggest turning off all of the plugins, except the ones we support, and checking if the problem persists. Thanks
    in WPML language selector + single product page template Comment by Phil August 2
  • Hi, See the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards
    in How can i update, after a website migration, the old links from buttons? Comment by Phil August 2
  • Hi, That is because you added a blur effect to the wrap that contains the menu burger. When you remove the blur, the issue is gone: https://forum.muffingroup.com/betheme/uploads/699/MSEC42YAR4BK.png Anyway, you can use the following CSS code: .mfn-h…
    in Off Canvas Menu in the way Comment by Phil August 1
  • 2) Is there any product at the moment that does not have a template assigned? Do you remember performing any actions before it happens? Did you try disabling your plugin to see if none of them causes this? Best regards
    in WPML language selector + single product page template Comment by Phil August 1
  • As I mentioned earlier, there is no need to write almost the entire message in all caps. Regular text is more pleasant to read. Yes, please create a new user with admin rights, and send it through the contact form I provided earlier, along with a l…
    in lightbox Comment by Phil August 1
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum …
    in Use ACF with Bebuilder Comment by Phil August 1
  • Did you try putting this dynamic data manually there instead of choosing it from the modal? If yes, and it did not work, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themefor…
    in lightbox Comment by Phil August 1
  • Hi, Please try to do as described in the following video tutorial: https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ Best regards
    in Use ACF with Bebuilder Comment by Phil August 1
  • The root cause is that your domain is misconfigured. In the WP settings, you have the URL address set to http://marinapp.co, while the actual one is http://188.166.0.219:7777/marinapp.co/wp-admin. You should contact your hosting provider and domain …
    in Unable to register theme after migrating to new staging environment Comment by Phil August 1
  • 1) You created the Sidebar menu template with language switcher, but did not assign this template to your menu burger element in the header template: https://forum.muffingroup.com/betheme/uploads/431/N2C6LW9RR05H.png Edit your header template and as…
    in WPML language selector + single product page template Comment by Phil August 1
  • Hi, You had WP and Site addresses misconfigured. You had HTTP while it should be HTTPS: https://forum.muffingroup.com/betheme/uploads/579/KOYED5IUA19D.png After my correction, it seems to work correctly now. Please check that and confirm. Best rega…
    in duplicate footer and product page description width is not alright Comment by Phil August 1
  • I have passed it on to the dev team, and we will check that. Best regards
    in GDPR 2.0 and WPML Comment by Phil August 1
  • Hi, I suggest to use the Duplicator plugin to copy your entire website to use on another installation. https://wordpress.org/plugins/duplicator/ Best regards
    in Duplicate a site Comment by Phil August 1
  • Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and uncheck the Shadows option: https://forum.muffingroup.com/betheme/uploads/098/RZVYAIWGS8ZW.png Best regards
    in table Comment by Phil August 1
  • Hi, Did you try contacting your hosting provider as the error message states? https://forum.muffingroup.com/betheme/uploads/994/YAR7IENJEHID.png If not, please do that. If yes, what did they say? Best regards
    in URGENT! STUCK IN MAINTENANCE MODE after a theme update right now Comment by Phil August 1
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