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Phil

Phil

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Phil
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  • Are you sure that the server cache is inactive as well? It would be best if you contacted your hosting provider about that. If the server cache is inactive, please send us the WordPress dashboard and FTP access privately through the contact form, wh…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Yes, I mean memory size, as mentioned in the error message. Best regards
  • Do you mean the title or description? You can style them in the Style tab: https://forum.muffingroup.com/betheme/uploads/581/JE4A99CD3ZS7.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • What you showed on the screenshot is not Betheme, and we are not the creators of the theme you are using. You should contact this theme author, not us. Best regards
    in Search page Comment by Phil January 2025
  • I saw your description in the first place, but to provide proper, direct support and avoid any misunderstanding, I asked for a screenshot, which you did not attach, and that is why I asked for it a second time. My apologies, but my goal was not to &…
    in Top section Comment by Phil January 2025
  • Hi, Can you attach a screenshot showing what you refer to, please? I do not want to misunderstand you. Thanks
  • I could not check that and answer you because you wrote beyond my working time. Also, even with your login credentials (which I removed from the forum as others can see them) I still see under under-construction page: https://forum.muffingroup.com/b…
  • Hi, Does it happen on all pages or only one? Did you place any HTML tags on your website? If yes, ensure that you all are placed correctly and you do not have any typos. Did you try disabling your plugins? Best regards
  • Hi, Please check the cache part from this article: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Yes, I saw the link, but I am not talking about the link but about the screenshot showing what you refer to. Please attach a screenshot showing that. Thanks
    in Top section Comment by Phil January 2025
  • This is made with WooCommerce blocks about which you can read more in the following article: https://woocommerce.com/document/woocommerce-store-editing/customizing-cart-and-checkout/cart-block/ But the Betheme template is based on the shortcode, not…
  • Hi, Please remove this widget and add it again. Best regards
  • You can put the part that should go to the website head in Betheme -> Theme options -> SEO: https://forum.muffingroup.com/betheme/uploads/663/0J08B9YFXBL2.png Best regards
  • I meant the "Open link in a new tab" option: https://forum.muffingroup.com/betheme/uploads/062/4JOAFX05BZ0T.png Best regards
  • It displayed like this for me on Chrome: https://forum.muffingroup.com/betheme/uploads/356/V1OADDTPVK5Y.png Again, after disabling plugins we do not support, the display went back to normal: https://forum.muffingroup.com/betheme/uploads/371/JLX9V7W5…
  • Hi, You should contact your hosting provider to increase the limits on your server. Best regards
  • I did not remove or edit anything on your website, I only created screenshots but did not save changes from here: https://forum.muffingroup.com/betheme/discussion/comment/264896#Comment_264896 This a fresh screenshot I took a while ago: https://foru…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, Please edit the Footer template, and in the template settings, change the style to Default: https://forum.muffingroup.com/betheme/uploads/805/AO4QLV99KE2N.png Best regards
  • Hi, I would not base it on the Query Loop but on Icon Boxes that will open popups created for each team member. https://support.muffingroup.com/video-tutorials/popup-builder-introduction/ Best regards
  • Did you add the Portfolio element to the archive? If yes, open Style tab of the Portfolio element and adjust it how you need: https://forum.muffingroup.com/betheme/uploads/195/1361GGXYNCQ0.png https://forum.muffingroup.com/betheme/uploads/433/WRY5DB…
  • Hi, It is not a theme-related question. It is a WooCommerce feature, so you should contact their support instead. Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • I have disabled most of the plugins, and the display is correct: https://forum.muffingroup.com/betheme/uploads/494/JZ70MFDD7854.png https://forum.muffingroup.com/betheme/uploads/153/P1U1JF6YL8J2.png It means that one of your plugins is the root cau…
  • Hi, All options related to the search are placed in Betheme -> Theme options -> Search: https://forum.muffingroup.com/betheme/uploads/046/EZL2QA44E3S9.png Best regards
    in Search page Comment by Phil January 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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