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Phil

Phil

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Phil
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  • Hi, Please open page options, and ensure that you do not have the Full-width option enabled: https://forum.muffingroup.com/betheme/uploads/747/JGJHXJ5BJ846.png Best regards
    in Footer on One Particular Page is Full Width Comment by Phil August 1
  • Hi, So everything is fine now? Is there anything else I could help you with? Best regards
    in There has been a critical error on this website. Comment by Phil August 1
  • Hi, If you are using YOAST then you must also use the Builder -> SEO option. See the following article: https://support.muffingroup.com/faq/builder-seo/ Best regards
    in The content is not working Comment by Phil August 1
  • Hi, This is related to the server configuration that changes dots into commas. You should contact your hosting provider to correct that. Best regards
    in button save second time Comment by Phil August 1
  • No worries, I am glad I could help. Best regards
    in the menu does not remain selected Comment by Phil August 1
  • Hi, You can use the single-page import feature. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
    in Can we get bits of other premade websites? Comment by Phil August 1
  • On the Home and M/Y BEE pages, you had the One Page option enabled, which caused it. After disabling this option, it works correctly again. Please check it out. Best regards
    in the menu does not remain selected Comment by Phil July 31
  • You cannot use two portfolio items with load more/pagination on the same page. If you want to have two portfolio items with different categories, you should set projects number as high as possible for both: https://forum.muffingroup.com/betheme/uplo…
    in Portfolio Issue Comment by Phil July 31
  • Purge your browser cache, and recheck that. Thanks
    in custom mobile menu Comment by Phil July 31
  • 1) I have passed it to on the dev team, and we will consider implementing such a feature. 2) You can remove it in WooCommerce -> Settings -> Advanced, by emptying the endpoints fields: https://forum.muffingroup.com/betheme/uploads/746/A9B0XQLM…
    in Modification on mfn-header-login woocommerce mfn-header-modal-nav Comment by Phil July 31
  • https://forum.muffingroup.com/betheme/discussion/comment/271793#Comment_271793 Sorry, but we did not support plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. A…
    in GDPR 2.0 and WPML Comment by Phil July 31
  • The WP user you sent access to does not have admin rights, and I was unable to check anything. Please change this user's privileges to admin. Thanks
    in Unable to register theme after migrating to new staging environment Comment by Phil July 31
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Portfolio Issue Comment by Phil July 31
  • I checked that, and it is not Elementor itself, but the "Ultimate Addons for Elementor Lite" plugin, which we do not support. I have left this plugin disabled, so you can verify it. Best regards
    in Look and feel in Edit mode is messed up Comment by Phil July 31
  • Then you can use a video background for the section in the Advanced tab: https://forum.muffingroup.com/betheme/uploads/395/NLAL34ANI4TK.png Best regards
    in Video parallax Comment by Phil July 31
  • Did you check that only in the builder (after removing background) or did you save that, and checked it on the live website? Best regards
    in Making Custom Header Transparent Comment by Phil July 31
  • Hi, No, there is no option to combine the parallax effect with the video background. Best regards
    in Video parallax Comment by Phil July 31
  • I have disabled your plugins, and the issue was gone: https://forum.muffingroup.com/betheme/uploads/485/PH94PRE5SUQB.png To find the culprit, disable your plugins one by one. Best regards
    in Look and feel in Edit mode is messed up Comment by Phil July 31
  • It is not a Subheader, but a Slider Revolution. Open Page Options, and change the Slider Revolution dropdown to --Select--. https://forum.muffingroup.com/betheme/uploads/376/6DMKTSIDLPWL.png Best regards
    in Replace Revolution Slider home page header Comment by Phil July 31
  • We have corrected it on your website. Please check it out. Best regards
    in custom mobile menu Comment by Phil July 31
  • Hi, This modal displays the username. Please ensure if your username is not the same as the email address. Also, please ensure that you have the newest version of Betheme installed. Best regards
    in Modification on mfn-header-login woocommerce mfn-header-modal-nav Comment by Phil July 31
  • Hey, Please send us the WordPress dashboard access and your license key privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please att…
    in Theme Registration Can not get domain name Error. Comment by Phil July 31
  • Hi, Do you mean these three?: https://forum.muffingroup.com/betheme/uploads/322/FTHE3FTFT7LF.png Are you sure that they have a featured image assigned? Best regards
    in Portfolio Issue Comment by Phil July 31
  • If it does not work properly, then yes, please enable cart as well. Best regards
    in My Account Icon Not Working Comment by Phil July 31
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Sendi…
    in WPML language selector + single product page template Comment by Phil July 31
  • Hi, Please edit your header template and in the wrap settings ensure that you have Elements vertical align set to center: https://forum.muffingroup.com/betheme/uploads/525/LTNT2JWCTTQ2.png Moreover, check if your elements do not have assigned some t…
    in header builder template - items not aligned vertically Comment by Phil July 31
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in the menu does not remain selected Comment by Phil July 31
  • There is an error related to the memory limit. It means that the 256MB you currently have is not enough for your website. https://forum.muffingroup.com/betheme/uploads/152/CC4CFY58GCCR.png Please contact your hosting provider to increase this value …
    in WPML worked but doesn't work Comment by Phil July 31
  • I am glad to see that you handled it. If this happens again, please let me know. Thanks
    in Contents disapeared on Website / boxed display in BeBuilder Comment by Phil July 30
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in custom mobile menu Comment by Phil July 30
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