Phil
Phil
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- Phil
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Hi, 1, 2) Contrast ratio is something you must handle yourself by adjusting the colors of the elements on your website to have appropriate contrast. 3) Edit your header template and add an appropriate link title to it. https://forum.muffingroup.com/…
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You have a padding assigned to your images that is too big and makes the image inside invisible: https://forum.muffingroup.com/betheme/uploads/061/WKSVHVVBMFAW.png https://forum.muffingroup.com/betheme/uploads/023/1W0UP97XUXQC.png Also I suggest usi…
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I disabled all plugins we do not support at once, so I could not know that Wordfence is the culprit. Also, I am not familiar with the topic you sent. Anyway, I am happy to see that you handled it. Best regards
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, please keep minifying plugins disabled, as I must check it with them inactive. Thanks
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I am always happy to help. If you have any further questions or concerns, please let me know. Best regards
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Hi, Please use the tool from the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You assigned the same condition to all templates to display on all posts: https://forum.muffingroup.com/betheme/uploads/157/N8V3KZJOI5ZD.png If you want to assign a template to a particular category, you should set it in the conditions: https://foru…
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Hi, There is no option to change that. Our team element is hardcoded this way, so if you would like to change the behavior of the email link, you would have to modify theme files, which we do not provide help with, and you should contact your web de…
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So everything is fine now? Best regards
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Thanks for providing the details. Please note that without going through the outlined diagnostic steps, it’s not possible to reliably identify the root cause of the issue. Here are two key points to keep in mind: 1) It’s doubtful that Betheme itself…
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I still have not received any forwarded message from the person who manages the mailbox. Did you receive a response from us to your email? Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/273162#Comment_273162 I have manually created a catalog for the theme on your server, and the update was successful. https://www.reddit.com/r/Wordpress/comments/15z0imi/where_is_the_updatetemp…
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Go to Betheme -> Tools, and use the CSS update tool: https://forum.muffingroup.com/betheme/uploads/151/KK2MAD5JZCAI.png After that, check if the problem persists. Best regards
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Thanks for the clarification. To check that we need FTP access, which you did not attach in the private message. Please send another private message with all the required information. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please go to Betheme -> Theme options -> Header & Subheader -> Header, and set the height value to zero: https://forum.muffingroup.com/betheme/uploads/769/FEQPW0EB587I.png Best regards
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Hi, The widths of mobile phones differ, which is why the preview may appear differently on your iPhone (due to the preview and the device having different widths). 1) For the pagination, you can try the following CSS code: @media only screen and (ma…
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I am happy to see that you handled it. Also, thanks for sharing your solution. It is really helpful. Best regards
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Hi, I am happy to see that our theme suits you. Regarding your question, please attach a link to your website so I can take a closer look. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Cannot you do it only for a brief time? It would be helpful to identify the source of this problem. I can also suggest disabling your plugins one by one to see if none of them is the culprit. Best regards
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I am happy I could help. Please let me know if you need help with anything else. Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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We have conducted testing and explored possible solutions to resolve this. Unfortunately, the code for the login modal cannot be moved to a higher level in the code due to technical constraints. The most reasonable solution we found for this is to d…
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Does it happen on a particular page? I checked some random ones and they loads correctly: https://forum.muffingroup.com/betheme/uploads/988/SX96M0NBG1Z4.png https://forum.muffingroup.com/betheme/uploads/702/Z5ATQU1G114E.png Best regards
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1) To set the background on hover head to the Advanced -> Background tab: https://forum.muffingroup.com/betheme/uploads/658/Q9R7RA4VN9RV.png 2) To move the currency to the same level as number, use the following CSS code: .pricing-box .plan-heade…
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Hi, I received your private message and checked your dashboard. I can see that you have a lot of pending updates, which might be the first cause of the slow experience. First of all, you should update everything on your website. Moreover, you have a…
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You assigned it to the blog category, not to the products category: https://forum.muffingroup.com/betheme/uploads/029/I6ZHBJX38L92.png Best regards