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Phil

Phil

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Phil
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  • Did you handle this in the meantime? https://forum.muffingroup.com/betheme/uploads/634/G8E2DNS7TJVM.png Best regards
  • Hello, 1) There is no option to copy the layout, so you must manually recreate it. https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ 2a) Also, no feature in default WooCommerce or in our theme allows…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • 1) There is a lot of stuff missing in the code you sent in the first message, according to what you sent in the screenshot. Please contact this form provider regarding this. 2) What do you mean that they do not work? What steps did you take? To disp…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Hi, Please see the following links: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ https://support.muffingroup.com/how-to/how-to-activate-auto-slide-for-slider/ Best regards
  • You can do as described in the following video tutorial: https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/ Only add button class to this <a> tag. Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will check what might be the reason. Notice! Please attach a link to this fo…
  • Are you sure that you disabled all unsupported plugins? I deactivated the ones we do not support, and all seem to work properly. https://forum.muffingroup.com/betheme/uploads/749/INQ3MUW6YV3T.zip Thanks
  • There seems to be a conflict between WPML and WooCommerce. Even with the Twenty Twenty-Five theme the results does not work correctly: https://forum.muffingroup.com/betheme/uploads/925/VJXCZ3C3QGH6.png You should contact WPML and WooCommerce support…
  • I have done it, but please note that support is to assist with troubleshooting errors or issues you may encounter, as well as to guide you on how to set things up or use specific features. However, the actual configuration or setup of the site lies …
  • Hi, Please activate some other theme like Twenty Twenty-Five, and check if the same thing happens there. When you do that, please let me know about the results. Best regards
  • Even with the Twenty Twenty-Five theme no icon is added with this plugin: https://forum.muffingroup.com/betheme/uploads/366/VF6EJBTJXR25.png Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party …
    in Account Comment by Phil January 2025
  • Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
  • We need access to the catalog where your WP installed. Best regards
  • 1) This point matters only if you have installed and active child theme, and you can switch to parent through Appearance -> Themes: https://forum.muffingroup.com/betheme/uploads/025/85JK4HELGJMU.png 2) My apologies, I read what you wrote wrongly.…
  • You did not attach any links to your website. Please send it. Thanks
    in Account Comment by Phil January 2025
  • Please disable all extensions in the Opera and see if the problem persists. You can also check it in the incognito mode. Moreover, clear the browser cache. Best regards
  • I checked that, and you do not have a slider selected in the Page Options. https://forum.muffingroup.com/betheme/uploads/555/839KA72DDE9B.png Please choose it. Best regards
  • Hi, You can hide it in Betheme -> Theme options -> GDPR & Cookies -> General: https://forum.muffingroup.com/betheme/uploads/408/WHCXZAT4A2JE.png Best regards
    in Cookies Comment by Phil January 2025
  • Try the following CSS code: .woocommerce .coupon input{  font-size: 12px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Cart Comment by Phil January 2025
  • Hi, Do you mean the Custom Width option from the Advanced tab of the element? https://forum.muffingroup.com/betheme/uploads/141/004GIGT9X8DL.png Best regards
  • 1) Thanks, but I still don't know how it's supposed to look. Can you please attach a screenshot showing the correct form? 2) Except for Content WP and Sidebar Widget elements, there is no other option to display widgets in the BeBuilder. Best regar…
  • Hello, Please check the following article and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please contact your hosting provider and ask to allow all the rul…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Cart Comment by Phil January 2025
  • 1) I have added the logo for you. Please check it out. https://forum.muffingroup.com/betheme/uploads/274/J4PPDNQS746K.png 2) You must assign the Slider through Page Options: https://forum.muffingroup.com/betheme/uploads/340/9BS6D71D3S93.png https://…
  • 1) Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. 2) Sorry, but we did not test this plugin with the theme. Our policy states that we do…
  • 1) Add also this CSS code: #Top_bar .top_bar_right .top-bar-right-input form{  justify-content: end; } #Top_bar .top_bar_right .top-bar-right-input form svg{  left: unset;  right: 270px!important; } 2) Styles can be controlled in Betheme -> Theme…
  • Please try the following JS: jQuery(function($){    $(window).load(function(){        $(window).trigger('resize');    }) }) Put it in Betheme -> Theme options -> Custom CSS & JS -> JS, and check if the problem persists. Best regards
  • For that, I suggest using the Sidebar Menu & Vertical Header Builder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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