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Phil

Phil

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Phil
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  • I need to clarify to avoid confusion. You need this logo on mobile: https://forum.muffingroup.com/betheme/uploads/131/HG05FOHFH8R9.png And this logo on desktop?: https://forum.muffingroup.com/betheme/uploads/987/JL8QCKDWTRVN.png Best regards
    in formatting header - creative / open Comment by Phil January 2025
  • Try the following CSS code: .single-product .mfn-vr select{  background-color: #000000!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Variation Colour Comment by Phil January 2025
  • Hi, Please edit your header template and change the header Position to Absolute with Body offset set to No. https://forum.muffingroup.com/betheme/uploads/720/DEJY6AN0E6NB.png Best regards
    in How can remove header background color? Comment by Phil January 2025
  • I checked your website, and everything is clickable, and works properly. Do you refer to the live website or WP panel? Best regards
    in Theme functions stopped working Comment by Phil January 2025
  • Hi, For YT and Vimeo videos, parameters should be placed here: https://forum.muffingroup.com/betheme/uploads/655/Y33I5DS5ZSZY.png Note that modern browsers block autoplay for videos without mute parameters. Best regards
    in Bebuilder video can't autoplay Comment by Phil January 2025
  • I do not see any error in the Pages tab: https://forum.muffingroup.com/betheme/uploads/173/8CSEQHB7JUKB.png https://forum.muffingroup.com/betheme/uploads/498/V13TGW4APTVS.png Are there any steps to reproduce this issue? BTW FTP access does not work:…
    in Critical error when trying to view pages on backend Comment by Phil January 2025
  • I do not know where you took this construction from, but it is wrong and should not be ever used in the Column Text element. Things I highlighted on the screenshot should not be there: https://forum.muffingroup.com/betheme/uploads/556/XMNSWCCCVI96.p…
    in Breaking changes in 27.6.1 Comment by Phil January 2025
  • The access you sent does not work: https://forum.muffingroup.com/betheme/uploads/418/U24CE6TS6YD8.png I have not opened it before. Also, you did not send FTP access. You mentioned that you installed a plugin for that, but that is not what we need. …
    in Unclickable links on the mobile version (IOS) Comment by Phil January 2025
  • I received your private message with accesses, but you did not attach your license key. Please send another message with complete data. Thanks
    in Change Licence Key in wordpress admin panel Comment by Phil January 2025
  • Hi, Remove the page named "Shop" and change the slug for the other one to "page". https://forum.muffingroup.com/betheme/uploads/277/LHH4N4YIA1G9.png Best regards
    in Shop-2 slug change to Shop Comment by Phil January 2025
  • Hi, Button shortcodes cannot trigger a popup template. You must use the Button element in BeBuilder, with the Functional button set to Open popup and ID placed in the field below: https://forum.muffingroup.com/betheme/uploads/392/GMKDB73F6TOZ.png Be…
    in Popup add to button Comment by Phil January 2025
  • Hi, The only widget for the range is for the price. If age is a product attribute, then it can be displayed as a selectable button with the Be Shop Attributes widget. https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-f…
    in create filter link by age range Comment by Phil January 2025
  • Hi, It is based on the actual data. Best regards
    in Bestsellers filter Comment by Phil January 2025
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Account Comment by Phil January 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in White section below header Comment by Phil January 2025
  • We will check that positioning. As soon as we find anything, I will let you know. Best regards
    in How to deactivate the sticky menu in the BeFurniture theme Comment by Phil January 2025
  • Hey, This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lates…
    in prebuilt section insertion doesn't work Comment by Phil January 2025
  • I will answer you in the new topic you created: https://forum.muffingroup.com/betheme/discussion/77033/prebuilt-section-insertion-doesnt-work#latest Best regards
    in Paralex Comment by Phil January 2025
  • Hi, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
    in License used on Uninstalled WordPress Instance Comment by Phil January 2025
  • Use the following CSS code: #Top_bar .menu > li > a span:not(.description){  white-space: unset;  line-height: 1.6em!important;  padding: 10px 20px; } Best regards
    in Width of menu-sidebar Comment by Phil January 2025
  • Hi, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
    in How to embed post action Comment by Phil January 2025
  • Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-vertical-mega-menu/ Best regards
    in How to import Menu from betheme demo template Comment by Phil January 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Variation Colour Comment by Phil January 2025
  • Hi, Sorry, but your message does not say anything. Please provide more details about what is wrong. Thanks
    in Theme functions stopped working Comment by Phil January 2025
  • 1) You are using an old Header Builder plugin, which is deprecated, and that is why it differs from the original. Now, Header Builder 2.0 is a part of the theme. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ I suggest rebuildin…
    in Breaking changes in 27.6.1 Comment by Phil January 2025
  • Hi, I checked that, and the image you mentioned seems to be of the same quality as the original one: https://forum.muffingroup.com/betheme/uploads/030/5NLOL2RDDLT7.png Did you handle this in the meantime? Best regards
    in Image Quality Drop Comment by Phil January 2025
  • Hi, Do you mean this option?: https://forum.muffingroup.com/betheme/uploads/808/9GTVL125C835.png If yes, please send us the WordPress dashboard accesses to both websites privately through the contact form, which is on the right side at https://theme…
    in Theme Option importer don't work Comment by Phil January 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in the elements in the website is turn into a mess Comment by Phil January 2025
  • You can set up the Full Width option in the section settings, so this submenu will appear at the very beginning of the header. https://forum.muffingroup.com/betheme/uploads/690/250IMVQ8TICC.png Sorry, but I do not understand that: You mentioned in t…
    in Megamenu off of a Megamenu? Comment by Phil January 2025
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Critical error when trying to view pages on backend Comment by Phil January 2025
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