Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,848
- Last Active
- Roles
- Moderator
Comments
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
When I logged in, you had two templates. Since you could clone one, I left it as I encountered it. You can remove the template you do not use. Did you try moving the logo to the correct place after dropping it in the header area? If you want to remo…
-
Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, update Betheme to the newest version. Thanks
-
Hi, What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
-
Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
-
1) There are plenty of tutorials online showing how to use this plugin. Here is one of them for example: https://youtu.be/BAUzpO3dKF0?si=SF4ZVQT6fIZzKKGE 2) We cannot do that because we do not handle licenses in such a way, and Envato is in charge o…
-
Please turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, keep the minifying plugin disabled, as I must check your website without it. Thanks
-
The root cause is a custom CSS code you used to change the Creative header width. Without it, the Creative header does not overlap the content. Best regards
-
Indeed, it is a license problem because your domain does not follow the pattern for staging domains. Please see the article I have in my previous message. Thanks
-
The filters do not work because it is a regular page with a shop element. https://forum.muffingroup.com/betheme/uploads/092/04S02W6PJPPU.png Filters work only on WooCommerce pages, such as the main shop page or categories. Best regards
-
Hi, Please go to Slider Revolution, edit your slider, and change the sizing in Module general options -> Layout to auto. https://forum.muffingroup.com/betheme/uploads/571/DOSERY0E3W6Z.png If you want to contact us privately, use the contact form,…
-
Hey, Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Plea…
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
-
Hi, Please open the Slider Revolution settings and change the Rendering Engine to SR6, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/055/SWHBGETPDDQZ.png https://forum.muffingroup.com/betheme/uploads/686/R5FV2IYYYC…
-
Hi, Did you edit it through the templates? The demo you imported uses a Blog template. https://forum.muffingroup.com/betheme/uploads/186/OQQB2CGBHZ7J.png Best regards
-
Here you go: .single-product .entry-summary .price{ font-weight: 900; } Best regards
-
Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
-
Hi, It can be done with a Sidebar Menu Builder. Something similar you can find on the following pre-built website: https://themes.muffingroup.com/be/ski3/ See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu…
-
Hi, You can activate Under Construction in Betheme -> Theme options -> Pages -> Under Construction. https://forum.muffingroup.com/betheme/uploads/191/1A3O2IVFSXEW.png Best regards
-
Thanks, but the login credentials to WP does not work. https://forum.muffingroup.com/betheme/uploads/271/6U3F6P6OW2BZ.png Please resend them, but ensure that they are correct. Thanks
-
Please check it out now. You have set up Single project slug in Theme options to "portfolio": https://forum.muffingroup.com/betheme/uploads/287/I6OFHN2XEO7Y.png I have changed it to "portfolio-site," and it works correctly now. …
-
We have corrected it on your website. Please check it out. Best regards
-
These notices come from the plugins. This is how it looks with inactive plugins: https://forum.muffingroup.com/betheme/uploads/613/MIIN9E7ZVCX7.png It is because Under Construction loads without the plugins, and they throw these notices. I suggest d…
-
I received your private message, but the link you have sent is incorrect. https://forum.muffingroup.com/betheme/uploads/039/2W25FF08GT7L.png Are you sure that it is correct? Best regards
-
So everything is fine now? Is there anything else I can help you with? Best regards
-
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
-
Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
-
As I mentioned in my previous message: "If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase the plugins separately." …
-
If you refer to this part: https://forum.muffingroup.com/betheme/uploads/514/2PF42K8QSVYB.png It is added by the RankMath plugin. Please check this plugin settings. Best regards
-
Hi, Happy New Year to you, too! 1) Please turn off all of the plugins, refresh your cache, and check if the problem persists. 2) In your header template, you should replace the Fixed header position with the Sticky header and adjust the sticky versi…