Phil
Phil
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- Phil
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Hey, Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Ple…
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Hi, I am happy to see that you handled it. Can you tell me on what devices you do not have sticky header? I can see on all widths that sticky works correctly. Best regards
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Hi, When you add an image with an Image element, select the image to a lightbox in the Popup image field: https://forum.muffingroup.com/betheme/uploads/539/O0LFB3BGVL27.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I am happy that you managed to correct that. If you have any other questions or problems, feel free to ask. Best regards
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FYI, you can use the Export/Import feature to copy the entire layout. https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/ Best regards
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We do not yet have such a feature for adding elements to tabs. It is on our to-do list, but I cannot tell when it will be available. Best regards
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Hi, Ensure that you do not have WordPress Editor disabled in Betheme -> Theme option -> Global -> Advanced: https://forum.muffingroup.com/betheme/uploads/206/STT8XYYG5E7B.png If this option is set to "Show," please turn off all of…
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You cannot use the header style from the theme option at the same time as the header template made with Header Builder because the header template overwrites theme options. However, if you want to have a different logo on mobile display, you can set…
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Hi, 1) You can change the image sizes for a blog in Betheme -> Theme options -> Blog & Portfolio -> Featured Image: https://forum.muffingroup.com/betheme/uploads/485/GVSEPL49YAMO.png Note that you should not set values larger than your …
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Hi, I could not check your webiste: https://forum.muffingroup.com/betheme/uploads/149/303TEHIQ9ES4.png Can you disable it for a while, please? If you do not want to turn if off, please send us the WordPress dashboard access privately through the con…
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Sorry, but the WP login does not work: https://forum.muffingroup.com/betheme/uploads/252/FVJU0ZACL5YL.png Are you sure that the address you sent is correct and that you did not change the dashboard login URL? Best regards
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The user you sent access to does not have admin rights, and I could not check anything. Please correct that and change the privileges to admin. Also, FTP access does not work: https://forum.muffingroup.com/betheme/uploads/795/0PGD807H0X8S.png Best r…
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Hi, You can translate it in Betheme -> Theme options -> Translate -> Global: https://forum.muffingroup.com/betheme/uploads/831/FVBJTAS5RUJD.png Best regards
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This is how it looks to me: https://forum.muffingroup.com/betheme/uploads/387/FWIRK4W8CK6I.png Did you handle this in the meantime? Best regards
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Hi, You do not have a registered theme there. Before I proceed with an update, please register your license key. https://forum.muffingroup.com/betheme/uploads/658/ZVLM7RRBQBDY.png Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Please send us the WordPress dashboard and FTP access to that staging domain privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Pleas…
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Hi, Please activate some other theme like Twenty Twenty-Four and check if the same thing happens there. Best regards
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Try the following CSS code: .mcb-section-l6b9r8y2b .mcb-item-image-inner .image_frame .image_wrapper{ padding: 6px } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Because your header is transparent without Body offset, it overlaps the content. You must create a copy of your header, set the Body offset to Yes, and assign this template to pages where it overlaps incorrectly. https://forum.muffingroup.com/bethem…
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I received your private message, but you did not attach a link to your website anywhere. Can you send it here? Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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I cannot access your dashboard: https://forum.muffingroup.com/betheme/uploads/526/OV9XGR8HEFM4.png I cannot provide IP, but if you can whitelist the country, we are located in Poland. The same for the FTP. Best regards
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I assume that it will differ on all products, right? In this situation, you should put these tabs in the Product content with the Tabs element. Best regards
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Hi, Please see the following article: https://support.muffingroup.com/faq/slider-revolution-is-not-showing-up-on-mobile-devices/ Only oppositely use these options than described. Best regards
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Hi, There is no option for that with Shop Categories element, but you can achieve this with Query Loops. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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I will refer to your questions in order you attached screenshots. 1) Go to Betheme -> Theme options -> Accessibility, and disable Keyboard support: https://forum.muffingroup.com/betheme/uploads/610/YA1KXRQNSF9B.png This option to make it work …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…