Phil
Phil
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- Phil
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Unfortunately, there is no setting to change that. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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One of the plugins we do not support is the root cause. I have disable all unsupported plugins, and the issue is gone. https://forum.muffingroup.com/betheme/uploads/413/5I41NE3Q34JX.png https://forum.muffingroup.com/betheme/uploads/847/YARGYN1AB7GH.…
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1) Please note that the regular and sticky headers are separate beings. If you edit something in the nonsticky header, it will not appear, or be assigned in the Sticky header, and you edit them separately. In the Sticky header you have a menu assign…
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Oh, thank you, I get it now. Unfortunately, our theme does not have the feature to achieve that. Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priv…
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Hi, Unfortunately, there is no option for that. Every builder differs, and I assume the theme you mentioned uses its builder, so it has a completely different construction than BeBuilder. Unfortunately, there is no other option than manually assigni…
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Hi @CozyLife, To make it clear, installing the Classic Widgets plugin is optional. As my colleague mentioned in the second paragraph, or as I described in this topic, you can add widgets to the sidebar after assigning to a page and opening that page…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, There is a button that says "Manage template." Did you click it? https://forum.muffingroup.com/betheme/uploads/288/KG0XZWYYO5JQ.png It would redirect you to the place with templates, where you can edit your footer template. https://sup…
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Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
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Please edit your header template and check if you do not have a Fixed position in the header settings. If it is selected, change it to Absolute. https://forum.muffingroup.com/betheme/uploads/945/7CCAHDKKADQL.png Best regards
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Hi, Please use the Hover box element instead of wraps. https://forum.muffingroup.com/betheme/uploads/837/T57T8BZ53YGQ.png Best regards
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Hi, I checked your website and it shows correctly: https://forum.muffingroup.com/betheme/uploads/131/2PMC1KQRDM8D.png Are there any steps to reproduce this issue? Best regards
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Always happy to help. Please let us know if we can assist with anything else. Best regards
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Hi, Please activate another Theme like Twenty Twenty-Four, and check if the same thing happens. When you do that, please let me know. Thanks
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Sorry, I did not notice that I opened the wrong URL. The minifying plugin I mentioned seems to be the Borlabs. Please disable it as I need to check website without it. Best regards
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Hi, I checked that on Firefox and Chrome, and on either, the video starts. On both, it hangs on this: https://forum.muffingroup.com/betheme/uploads/632/64UB795IGZPP.png Did you assign a mute parameter to the video? https://forum.muffingroup.com/bet…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Actually, there was a misconfiguration in theme files that caused that. Sorry about this. Anyway, we corrected it. Please check it and confirm if it works properly. Thanks
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We have corrected it on your website. Please check it out. Best regards
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If this happens again, or if you have any other questions or problems, please let me know. Best regards
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I can see that you kept plugins inactive, so I cannot tell what minifying plugin you had active. Anyway, I check your website now, and the menu changed: https://forum.muffingroup.com/betheme/uploads/397/YG74Z8ZBFJCN.png Did you modify it? Also, the …
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Hi, In the link field, you must use mailto:[email protected]. https://forum.muffingroup.com/betheme/uploads/680/PQ6W4GTIDLHV.png Best regards
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Hi, No, the Action button does not appear in the Split menu header style. To achieve such a layout, you would have to use Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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We have it ready for the upcoming update. If you want us to correct that before an update please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingrou…
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
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Hi, It is a heading, so its styles come from theme options, and the Style tab of this element does not work on it. Use the Heading element instead, and you will be able to style it however you want. Best regards
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Hi, 1) Edit your header template, and in the settings, set the Body offset for header to Yes: https://forum.muffingroup.com/betheme/uploads/035/6OW5DI7UBEKL.png 2) Go to Betheme -> Theme options -> Responsive -> General, and activate Conten…
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1) In the header template you set custom with for wrap to 300px: https://forum.muffingroup.com/betheme/uploads/238/YUWNGORCGU9A.png I have switched it to default. 2) I do not see this section neither in BeBuilder nor on live page: https://forum.muff…