Phil
Phil
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- Phil
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Comments
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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No problem, we are glad we could help. Best regards
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This would require writing a custom CSS code, and your logo must be an SVG. If you send a link to your website, I can try to help you with that. Best regards
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I can see that it works: https://forum.muffingroup.com/betheme/uploads/179/V7RE6FD8UXZK.png Did you purge your cache? Best regards
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It can be done with a custom CSS code. If you send me a link to your website I can help you write such code. Best regards
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Hi, Thanks for reporting that the link does not work. I have corrected it. But back to your question. First of all, I suggest creating a backup of your website with the Duplicator plugin. When it is done, you can proceed with the update process. Go …
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If the same thing happens with another theme, it means that the problem lies outside Betheme. I suggest contacting Elementor support regarding this. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, It looks like a regular style load. It takes only a split second, and it is in the submenu so that no regular user will notice it. Even I cannot replicate that. See this: https://forum.muffingroup.com/betheme/uploads/332/Y3J5JEZ6M4BC.zip I highl…
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The content in the WP Editor cuased this space: https://forum.muffingroup.com/betheme/uploads/230/R1AWTFMYYZM0.png I have removed it for you. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please see the article below and follow the steps mentioned there: https://support.muffingroup.com/faq/troubleshoot-guide/ Let me know if none of them helps. Best regards
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Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Best regards
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Lazy load works in such a way. It will make no bigger difference if you use a plugin for that or an option from theme options. Now you must prioritize what you prefer: load images instantly, or have a better performance with the lazy load. Best reg…
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What about switching to another theme like Twenty Twenty-Five? Best regards
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Hi, Please do not create duplicate discussions. https://forum.muffingroup.com/betheme/discussion/79367/photos#latest Thanks
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And I have already answered you. Check the previous message. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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I have checked that and it works fine for me despite being logged in or not, and I do not have to go through the entire page. See the following video I recorded: https://forum.muffingroup.com/betheme/uploads/952/AFKNO2FFZ9GF.zip Are there any extra …
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Hi, You have lazy load enabled. You can disable it in Betheme -> Theme options -> Performance -> General: https://forum.muffingroup.com/betheme/uploads/678/LYZWWT7YYMR4.png Best regards
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Please go also to Betheme -> Theme options -> Performance, disable Limit srcset option and recheck that. https://forum.muffingroup.com/betheme/uploads/970/XT2QQUM9OBKD.png Best regards
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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It seems that you have some strong cache on your server that is the root cause of these problems. I am talking about the server cache because it made no difference after I disabled the LS cache plugin. Disable the caching tool on your server, disabl…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi @nsclick, Thanks for the suggestion. I have passed it on to the dev team, and we will find the best solution to resolve that. Best regards PS. Please do not create duplicate comments. Thanks
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Hi, Go to the previous domain, head to Betheme -> Dashboard, deregister the license from there, remove the theme files, and register it on your main domain. If you are having issues with deregistering your license key, or want to deregister a web…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, activate some other theme like Twenty Twenty-Five, and see the same th…
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Yes, you should name them yourself. To create accessible links, use descriptive link text that clearly states the link's purpose or destination. Best regards
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Hi, If you use header layout from theme options, then there is an option Style in Betheme -> Theme options -> Header & Subheader -> Header: https://forum.muffingroup.com/betheme/uploads/695/6R6V3HQLKBA8.png If you want to have a complet…
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I can suggest removing your child theme modifications one by one to see which is the culprit. Best regards