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Phil

Phil

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Phil
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  • You have an ancient version of Slider Revolution (from 2017!). I suggest creating a backup of your website, or at least your sliders, and updating Slider Revolution to the newest version. Check then if the problem persists. Best regards
    in Home show all typo bold Comment by Phil July 28
  • 1) For future reference, you can hide it in Betheme -> Theme options -> Blog & Portfolio -> Blog, by unchecking the Categories & Tags Meta: https://forum.muffingroup.com/betheme/uploads/923/P71V21UFWVJG.png 2) When you create a head…
    in My post has elements I didn't put Comment by Phil July 26
  • I tried adding/wp-admin to the end of your domain, but it redirected me to the WordPress.com login panel, where the login credentials you sent did not work. When I receive the private message from you I will recheck that. Best regards
    in Header background Placeholder won't go Comment by Phil July 26
  • To achieve that, you would have to create a header with the Header Builder that has two different buttons for desktop and mobile, as you cannot have two sections with the same ID, even if one is visible only for a specific resolution. https://suppor…
    in ACTION BUTTON doesn't work Comment by Phil July 26
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or inc…
    in Home show all typo bold Comment by Phil July 26
  • Please try to purge your phone and laptop cache, and check if the problem persists. Moreover, disable your plugins one by one (except WooCommerce) and recheck that. Best regards
    in Shop page and Product template Comment by Phil July 26
  • Hello, Plesae see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Best regards
    in Template affected by WOO Tag selection Comment by Phil July 26
  • Hi @rojored, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under…
    in Replace Revolution Slider home page header Comment by Phil July 26
  • Hi, It is added by Chrome. Please try the following CSS code: a{ -webkit-tap-highlight-color: transparent!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in custom mobile menu Comment by Phil July 25
  • Let me clarify a few key points because it seems there’s some confusion here: 1) BeTheme does not support or guarantee compatibility with any translation plugin other than WPML. 2) BeTheme itself does not handle translations. The theme only passes a…
    in WPML worked but doesn't work Comment by Phil July 25
  • I received your private message, but you did not send WP dashboard access. Please send another message with complete information. Moreover, you can additionally attach your license key. Thanks
    in Unable to register theme after migrating to new staging environment Comment by Phil July 25
  • You wrote beyond our working time thus we could not answer you. Please go to Betheme -> Theme options -> Responsive -> Header, and uncheck the "Sticky menu button" option. https://forum.muffingroup.com/betheme/uploads/469/C8SN47OW…
    in for any reason in mobile version, menu is not aligned, how can I fix? Comment by Phil July 25
  • Hi, 1) Go to Betheme -> Theme options -> Global -> Navigation & Share, and set to Hide the Share Box: https://forum.muffingroup.com/betheme/uploads/896/ABN7RSZ7LSU2.png 2) Please Quick Edit your post, and change the post slug: https://f…
    in My post has elements I didn't put Comment by Phil July 25
  • It will be done in about a week or two. Best regards
    in GDPR 2.0 – Reopen cookie modal after consent? Comment by Phil July 25
  • Hi, You have some HTML errors on your home page: https://forum.muffingroup.com/betheme/uploads/701/QMBGYCMTNAIU.png It means that some HTML tag is not closed or misplaced. Please check all places where you have HTML tags. Best regards
    in Home show all typo bold Comment by Phil July 25
  • Hi, I am glad to see that you've found the culprit. If you have any further questions or concerns, please don't hesitate to ask. Best regards
    in All CSS compiled Comment by Phil July 25
  • Hi, What documentation do you refer to? Here is an example from our official website: https://muffingroup.com/betheme/elements/feature-box/ Maybe you want to use Story Box instead: https://muffingroup.com/betheme/elements/story-box/ Best regards
    in Feature Box Image Alignment Issue in Betheme Comment by Phil July 25
  • Hi, We do not have the feature as you showed in the video. As a workaround, you can use the Read More feature, but it is not the exact same thing. Anyway, see it on the following video tutorial: https://support.muffingroup.com/video-tutorials/read-m…
    in Assistance with Creating Custom Boxes in Betheme Mega Menu Comment by Phil July 25
  • What you showed on your second screenshot is a pretty much Mega Menu, so I think that is related. Anyway, I am happy to see that you handled it. Best regards
    in Assistance Needed for Menu Styling Issues Comment by Phil July 25
  • Hi, Please add the background color for your section in your header. Best regards
    in Trying to blur the background when opening mega menu Comment by Phil July 25
  • You did not attach a link to the WP panel. Please send it. Thanks
    in Header background Placeholder won't go Comment by Phil July 25
  • Hi, It will be fixed in the next update. We will release it today. Best regards
    in WooCommerce Product Code Search fails in Conditional logic Comment by Phil July 25
  • You wrote beyond my working time thus I could not answer you. As I explained to you twice before, Betheme does not influence translations. Have you contacted WPML support as I previously suggested? Best regards
    in WPML worked but doesn't work Comment by Phil July 25
  • We have corrected it on your website. Please check it out. Best regards
    in WPML blocking Global styles Comment by Phil July 24
  • You do not have header template translated: [removed by moderator] You must translate it and assign these templates as I described in my previous message. Best regards
    in WPML worked but doesn't work Comment by Phil July 24
  • Hi, Go to the Style tab of the Icon Box element, and in the Icon wrapper, you can adjust the image width: https://forum.muffingroup.com/betheme/uploads/966/JHS89QSZWXA8.png Best regards
    in SVG Image in Icon Box Renders Too Large - No Option to Resize Comment by Phil July 24
  • First of all, you have section ID "lead" doubled: https://forum.muffingroup.com/betheme/uploads/829/TZJI8PXTJJ76.png You cannot have two sections with the same ID. https://support.muffingroup.com/video-tutorials/do-never-again-use-same-ids…
    in ACTION BUTTON doesn't work Comment by Phil July 24
  • Please check it out now. I have done as described in this article: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Best regards
    in Slider revolution error Comment by Phil July 24
  • Can you check it now, please? Thanks
    in Issues after migration – Builder elements not rendering properly Comment by Phil July 24
  • Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Header, and change the height value to zero: https://forum.muffingroup.com/betheme/uploads/889/7862G0P67DEY.png Best regards
    in Header spacing and adjustment Comment by Phil July 24
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