Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,853
- Last Active
- Roles
- Moderator
Comments
-
Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
-
What you post here is public and others can see it. Please send this information privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussio…
-
No, there is no option to hide the price range for variations. It is because for products with variations, the final price shows in the add to cart button area, and it depends on the chosen variation. Best regards
-
Hi, These pages have been created, and the URLs are correct, right? If yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will …
-
If these options are not selected: https://forum.muffingroup.com/betheme/uploads/487/ZDSGUZZ1EZSJ.png Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffin…
-
This one product that is out of stock and without an image is the root cause. https://forum.muffingroup.com/betheme/uploads/588/GQDSW2RN9LEC.png I have clicked the image remover option, and the layout is correct: https://forum.muffingroup.com/bethem…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hi, We mostly use icons from Flaticon for our demos. https://www.flaticon.com/free-icon/family-room_100443 Note that images and icons from the pre-built website should be removed or replaced after installation. If you want to use them, you must chec…
-
Hi, Please attach screenshots showing what you refer to. In general, a catalog with translations is placed in a child theme, and if you have it installed and active, the Betheme dashboard will be automatically translated based on the user language. …
-
Hi, To do that, you can use Header Builder along with Sidebar Menu Builder. See the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-…
-
It displays correctly in Firefox for me, but I could replicate that on Chrome. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. …
-
Hi, The tablet view width is fixed, and there is no option to modify it. Best regards
-
There is no option for that. Instead, you would have to create two categories, Events and Posts, and assign appropriate posts to these categories. Best regards
-
Hi, Unfortunately, we do not have such a feature. To achieve that, you would have to use some external plugin or custom construction. Best regards
-
Hi, It means that you have some cache active. Please see the first part of the following article: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
-
Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
-
Please see the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ The widget you need is the Product Categories List: https://forum.muffingroup.com/betheme/uploads/940/GO8XNX4KCACP.png Best regards
-
Your permalink structure was the root cause. https://forum.muffingroup.com/betheme/uploads/751/IS818954OWXA.png I changed it to Post name, and it works properly now. Best regards
-
Hi, We're sorry, but we don't support this plugin. Our policy states that we don't support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Sorry, you wrote beyond my working time. We send answers at 12 PM, 2 PM, and 4 PM (CET). You must have a Post type for this. A good choice is Portfolio, as it has many useful fields. In the WP panel, go to Portfolio and click on Add New. https://for…
-
I have never encountered anything similar before. I tried to replicate the steps you mentioned, but I did not succeed in replicating your issue. Please check the video I recorded: https://forum.muffingroup.com/betheme/uploads/904/TABOZ4OI9BL2.png Pe…
-
I meant that you should put Icon Bar shortcodes into the Shortcode widget. So please copy and paste it there. Best regards
-
You are using a header template made with the Header Builder. Theme options does not work on header templates. Please edit it, and in Header options, set Body offset to No: https://forum.muffingroup.com/betheme/uploads/124/0EF9WJI1G5TC.png Best rega…
-
My apologies. I overlooked that. The only thing that comes to my head right now is a wrap with a negative Offset: https://forum.muffingroup.com/betheme/uploads/136/QRTFN21YT70Y.png You must put it right below the Query Loop wrap, and add top padding…
-
Please go to Settings -> General, and check if your URLs are set up correctly. Just as explained in this article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
-
Sorry, but perhaps I am missing what is wrong with your forms. I checked them both, and both works: https://forum.muffingroup.com/betheme/uploads/947/TP173Z1F85LD.png https://forum.muffingroup.com/betheme/uploads/733/VCOHW71QWD46.png Best regards
-
1) To the first section. The same one you attached a screenshot from. 2) What image do you refer to? Three images below "The journey" changes on hover for me: https://forum.muffingroup.com/betheme/uploads/753/IWWRLUX1T6TW.png Best regards
-
In Betheme -> Theme options -> Search -> Form, and choose to search products only: https://forum.muffingroup.com/betheme/uploads/181/MQBU35D7YSY1.png Thanks to that, the search results page will have the same layout as the shop list. Best …
-
What about the plugins? You still did not answer if you disable them or not. If you have not done it yet, please disable your plugins one by one (except basic WooCommerce) and check if the issue persists. Best regards