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Phil

Phil

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Phil
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  • Hi, I suggest using the Mega Menu builder for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Feel free if anything remains unclear after watching this video. Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Recently, ThemeForest made some changes to the contact forms, and that might be the reason. However, you can use an image sharing service like https://prnt.sc/. Best regards
  • Hi, You can translate it in Betheme -> Theme options -> Translate -> Blog & Portfolio: https://forum.muffingroup.com/betheme/uploads/474/BCGS9O9AZQWP.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, I have entered your website and it does not seem to be under construction: https://forum.muffingroup.com/betheme/uploads/642/9XTLK8ENL7AK.png Did you handle this in the meantime? Best regards
  • 1) Yes, I made the translation for the about page, completed it, and done. 2) Indeed it is unusual, but translations are done by WPML, so you must contact their support to know what is wrong. 3) In the WP top bar, switch the language to another in w…
  • We have it on our to-do list and will be fixed in the upcoming updates. Best regards
    in Accessibility Comment by Phil July 24
  • Hi, See the following article: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Best regards
  • Hi, I am happy to see that you handled it. Anyway, please note that if the error comes directly from the plugin, you should contact the plugin author to resolve it. Best regards
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hi, Do exactly what the message says. Please contact us through the contact form at https://themeforest.net/user/muffingroup#contact regarding this matter. Thanks
  • Here you go: http://themeforest.net/user/muffingroup#contact. Please remember to attach a link to this forum discussion. Thanks
  • I only opened the translation and finished it. That is it. It seems that your translations are stuck in "in progress" status even though they are 100% translated. It would be best if you contact WPML support regarding this issue. [removed …
  • Please clear your browser cache, and recheck that. Thanks
  • 1) Can you attach screenshots showing button differences, please? I am not sure what you refer to. 2) Also I do not know what is wrong with the fonts, so you can attach screenshots for that as well. Thanks
  • I have checked that, and passed on to the dev team. For now, leave your custom code in the child theme. I will get back to you if I have any updates. Best regards
  • There is no such feature to achieve that. Best regards
  • I opened your website, but the products show correctly for me: https://forum.muffingroup.com/betheme/uploads/146/4ALS1MFNCHVV.png Best regards
  • @digilectgr, We made adjustments in the theme files on your website. Please check it out now. Best regards
  • Please go to Betheme -> Theme options -> Performance, apply recommended settings and check if it is better then. https://forum.muffingroup.com/betheme/uploads/637/0F9GACJW087C.png Best regards
  • Thanks, the WP dashboard works properly now. Anyway, I have tested a random page and it works properly. [removed by moderator] Does it happen for particular pages? Best regards
  • https://forum.muffingroup.com/betheme/discussion/comment/271528#Comment_271528 Our conditional logic is based on two statuses, "processing" and "completed", and "processing" signifies that a customer's payment has been …
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • You did not use the Products Tabs element anywhere in your template. https://forum.muffingroup.com/betheme/uploads/319/8DAL21LBI9QQ.png So if you want to have tabs like in the demo you showed as example, use this element. Also, the product you sent …
  • Hi @cabanaseguin, Did you edit your blog templates? https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ If you do not have blog templates, please attach a link to your website so I can take a closer look at thi…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please edit the Sidebar menu template, and ensure that you have the Close button set to Visible, and styled: https://forum.muffingroup.com/betheme/uploads/241/JPDW42QTOHA5.png https://forum.muffingroup.com/betheme/uploads/616/AXDXSLP6LST8.png Be…
  • After entering login credentials, the "Forbidden" page appears. Do you not have any regional restrictions set for your website? We are located in Poland. Best regards
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