Phil
Phil
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- Phil
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Hi, We provide this forum in English only. Please rewrite your message in English. Also ,attach a link to your website and screenshots showing your issue. Best regards
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1) Please edit the menu burger element, and set left padding to zero for the Menu wrapper. https://forum.muffingroup.com/betheme/uploads/561/CC3M96IH86DO.png 2) Did you perform any actions before it happened? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, 1) No, we do not have such a feature in Betheme yet. 2) Also, no, but we have it on our to-do list to implement. Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/271534#Comment_271534 No, as we still have not get any message from the OP. If you want us to check that on your website, please send the WordPress dashboard and FTP access privately through t…
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Hi, The white bar is part of the background. See the following link: https://neu.hof-denissen.de/wp-content/uploads/2018/02/home_farm_sectionbg4.jpg If you want to get rid of it, you should edit this image and reupload it. Best regards
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No, it's not an older version of BeBuilder. It is the same builder as the current one. Instead, please attach a screenshot from your header template, so I can refer to that. Thanks
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What differences do you refer to exactly? We have checked the page you mentioned and do not see anything odd. Best regards
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You did not attach URL to your WP dashboard and /wp-admin does not work [removed by moderator] Please send it. Thanks
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We have corrected it on your website. Please check it out. Best regards
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I have removed your screenshot as it contains your license key. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will chec…
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Hi, Your site is currently under construction, so I couldn't take a closer look at this. Can you provide the password, please? Thanks
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Please open the browser console during registration and check if there are any errors. If you see any attach screenshot/s showing error/s. Thanks
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Hi, There is no option to do that at the moment. Anyway, I have passed it on to the dev team. Best regards
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Indeed, it is a correct place. However, we have not gotten any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you haven't received a message from us, please resend your message. Ensure that …
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Hi, I received your private message, but it does not contain FTP access, which is necessary for us to check this issue. Please send another message with complete information (WP and FTP access). Thanks
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Hi, Please leave your suggestion as a comment in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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With a complicated CSS customization, it could be done, but we provide help only with minor ones, so you should contact your web developer about that. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Sorry, but I do not understand. Your menu is already aligned to the left. Can you explain that greater, please? Thanks
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Hi, If you want to assign a template to a specific product, you can open the product editing and choose the template inside it: https://forum.muffingroup.com/betheme/uploads/190/DKV37EN57VAH.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Please check it out now. We have disabled the option to search through products only. https://forum.muffingroup.com/betheme/uploads/210/9RQOGLDD5RS4.png The part that is added by WooCommerce breaks search functionality even with another theme: http…
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Sorry, I thought that you talked about elements a little lower on your website. Anyway, these three boxes seem to have colors set in the deprecated settings. See the link from my previous message. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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We have made corrections to that on your website. Please check it out now. Thanks
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Hi, It is a limitation by design as it generated too many bugs and issues during tests when we worked on these features. There is no workaround for that. Best regards
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I have checked that, and consulted it with the dev team, and unfortunately, it will not work with multiple Portfolio elements on the same page. However, you can replicate that with the Query Loop. See the example I made onthe BeSupport page on your…
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Hi, Did you contact us or get any answer from us through the mail? If not, please send this information through the contact form that Albert provided. Thanks