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Phil

Phil

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Phil
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  • Even after logging in, it shows as in the screenshots I sent previously. Anyway, I increased site width a little: https://forum.muffingroup.com/betheme/uploads/361/93FO8RBOCONF.png Please check how it displays for you now. Best regards
    in Upon theme update my header and menu is not aligned correct Comment by Phil November 2024
  • Hi, I can see that you have many pages. Please tell me where I can find the page with these popups assigned. BTW did you try saving original popups after activating WPML? If not, please do that, and check if the problem persists. Best regards
    in Popup templates conflit with WPML Comment by Phil November 2024
  • Please edit the Image element, open the Style tab, and activate and set up the custom height you want to have there: https://forum.muffingroup.com/betheme/uploads/672/EC1VLTBMMVSX.png Best regards
    in SAME HEIGHT IN ALL COLUMNS Comment by Phil November 2024
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Anchor, popup, curved footer with border and adding extra background features Comment by Phil November 2024
  • Hi, You would have to use Query Loops for that. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Carroussel Comment by Phil November 2024
  • Hi, Edit your header template and in the template settings set the Body offset option to Yes: https://forum.muffingroup.com/betheme/uploads/257/N5JLPVS6QS8B.png Best regards
    in Header Static Comment by Phil November 2024
  • We have received your private message, and checking what is wrong. It seems to be related to nested wraps. I will let you know as soon as we ensure that and correct it. Best regards
    in No more margin and padding in BeBuilder Comment by Phil November 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Image movement in background section in mobile mode Comment by Phil November 2024
  • In Appearance -> Menus, you must edit the menu assigned for the hamburger menu and add these links there. Best regards
    in submenu is not opening and hamburger issue Comment by Phil November 2024
  • Sure. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this f…
    in Upon theme update my header and menu is not aligned correct Comment by Phil November 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu and under Menu Comment by Phil November 2024
  • It can be easily done with a little custom HTML and CSS without the need to install anything additional. If you contact your web developer, she or he will surely be able to prepare it for you. Best regards
    in pop up Comment by Phil November 2024
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Is it possible to hide menu bar behind Slider Revolution? Comment by Phil November 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Theme Comment by Phil November 2024
  • Query Loop
    in Google Review Plugin Comment by Phil November 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Popup is missing after update to 27.5.13 Comment by Phil November 2024
  • Hi, Please go to Settings -> Permalinks, and change the permalinks structure to Post name. https://forum.muffingroup.com/betheme/uploads/271/AHBCJSW8QJGM.png Best regards
    in URL Comment by Phil November 2024
  • You have another theme active on your website. Go to Appearance -> Themes, and change it to Betheme. If it does not help, please turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
    in Theme Comment by Phil November 2024
  • You can put a section in your header template before the existing header and put the Slider Revolution shortcode there: https://forum.muffingroup.com/betheme/uploads/131/3N854L3UZGGL.png Set the element with a shortcode to 100% width: https://forum.…
    in Is it possible to hide menu bar behind Slider Revolution? Comment by Phil November 2024
  • Sorry, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/152/5C4LSJAW4UOX.png Please resend them, but ensure that they are correct. Thanks
    in Blog showing more than 3 Entries Comment by Phil November 2024
  • You mentioned that you do not have anything in Theme options -> Social, but there are hashtags set for socials: https://forum.muffingroup.com/betheme/uploads/309/ULBZ8N5RPMNU.png I have already removed them for you. Best regards
    in How to remove/edit Hamburger menu Social Media Icon Comment by Phil November 2024
  • Should I proceed with any particular steps to reproduce that? Sticky header still works correctly for me: https://forum.muffingroup.com/betheme/uploads/465/13D2CFHXGYAY.png Did you check that with other browsers or incognito mode? Best regards
    in Auto Draft in menu isn't disappearing Comment by Phil November 2024
  • Hi, 1) Should I proceed with any particular steps to replicate this issue? The submenu opens correctly for me: https://forum.muffingroup.com/betheme/uploads/154/DW6Y273ZH1A1.png https://forum.muffingroup.com/betheme/uploads/506/UJG2NFXWDRC2.png 2) Y…
    in submenu is not opening and hamburger issue Comment by Phil November 2024
  • Always happy to help. If you have any other questions or problems, please let me know. Best regards
    in Images in Portfolio in home page does not open Comment by Phil November 2024
  • https://forum.muffingroup.com/betheme/discussion/comment/262173#Comment_262173 If you click on the Dynamic Data icon there, you will see which can be used there: https://forum.muffingroup.com/betheme/uploads/844/Z1CQ7WSICYPB.png Anyway, I have alrea…
    in Dynamic Data- Captions and Alt Text Comment by Phil November 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Page non responding with BeBuilder Comment by Phil November 2024
  • Hi, I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
    in Dollar instead of CHF Comment by Phil November 2024
  • I am happy to see that you handled it. Is there anything else I can assist you with? Best regards
    in Reduce Menu Bar Comment by Phil November 2024
  • I checked that with Firefox and Chrome. Please check how it looks for me in Chrome incognito mode: https://forum.muffingroup.com/betheme/uploads/809/28C12J1JHFIY.png Do you use any browser scaling by chance? Best regards
    in Upon theme update my header and menu is not aligned correct Comment by Phil November 2024
  • I think you misunderstood me. I meant that the theme pulls information and nothing else. Why it is different than what you see in the PHPINFO file you must contact your hosting provider. Best regards
    in Website does not work Comment by Phil November 2024
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