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Phil

Phil

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Phil
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  • I received your credentials for testing environment and tried log in, but the following page appeared: https://forum.muffingroup.com/betheme/uploads/817/2Y3ULKYH89CB.png Can you disable it or whitelist Poland, please? Thanks
    in Very strange problem - pages randomly stalling Comment by Phil October 2024
  • I tried to log in to your WP panel but the credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/722/MLKFRRC6KNPE.png Please resend them but ensure that they are correct. Thanks
    in Stuck on "Content" installing for pre-built websites Comment by Phil October 2024
  • I checked that on my PC on Chrome. However, I rechecked it with a different device, and I can see that disabling AdBlock only helps after the browser hangs, and when I surfed some more, it hung again. Surprisingly, activating AdBlock helped to load …
    in Very strange problem - pages randomly stalling Comment by Phil October 2024
  • I can see that it only happens when you are not logged in. It means that some plugin or tool on the server is the root cause. Disable all your plugins (except WooCommerce and Elementor) and check that. If this does not help, contact your hosting pro…
    in Elementor do not work Comment by Phil October 2024
  • Hi, You have HTML errors on this page what is most probably the root cause: https://forum.muffingroup.com/betheme/uploads/120/MAOA711N8AW7.png These errors mean that some HTML tag/s is/are not closed or misplaced, and as you say that everything is i…
    in Text appears bold on some pages Comment by Phil October 2024
  • Try the following CSS code: #Top_bar a.responsive-menu-toggle.is-sticky{  left: unset;  right: 10px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Mobile menu not changing Comment by Phil October 2024
  • Did you handle this in the meantime? Best regards
    in List - how to set word wrap when text is overflowing Comment by Phil October 2024
  • Hi, Can you tell me what templates you refer to exactly? We have a bunch of template builders, and I am not sure what you need. https://forum.muffingroup.com/betheme/uploads/279/WTEJOT4VEPB0.png Basically, most current pre-built websites are mostly …
    in Any Pre-Build Websites Using Templates? Comment by Phil October 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Auto Draft in menu isn't disappearing Comment by Phil October 2024
  • 1) Please go to Betheme -> Theme options -> Global -> Logo, and set up sticky logo there: https://forum.muffingroup.com/betheme/uploads/679/8A1U3RB434JE.png 2) Please go to Betheme -> Theme options -> Responsive -> General, and set…
    in How to Use Same Header Comment by Phil October 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in bug between "slides"-"popup" and "lightbox image" Comment by Phil October 2024
  • Hi, We have not tested this plugin with our theme and do not support it. However, it should work when you copy its shortcode and place it in the Plain Text element with the Shortcode parser enabled. https://forum.muffingroup.com/betheme/uploads/238/…
    in Google Review Plugin Comment by Phil October 2024
  • Hi, Please open the header template, edit Menu Burger element on mobile, and in Style -> Menu set Typography for menu items. https://forum.muffingroup.com/betheme/uploads/544/VCILUEHLON0M.png Best regards
    in Enlarge the text of the mobile menu Comment by Phil October 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Blog tags/category is not going to correct category listing. Comment by Phil October 2024
  • Hello, Please go to Betheme -> Theme options -> Responsive -> Header, and increase the Menu breakpoint value: https://forum.muffingroup.com/betheme/uploads/559/GX7DFZ15V7GM.png Best regards
    in Menu style - One row Comment by Phil October 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Array to string conversion Comment by Phil October 2024
  • Hi, Edit your mega menu template, edit the menu element, and in the Style tab set the color for the Active menu item: https://forum.muffingroup.com/betheme/uploads/762/PRKS8AQEUBMJ.png Best regards
    in How to set hover style on both main menu and subcategory menu, for the current page? Comment by Phil October 2024
  • Hi, I have AdBlock active and your map loads correctly for me. Firefox: https://forum.muffingroup.com/betheme/uploads/941/Q84XP6X8W099.png Chrome: https://forum.muffingroup.com/betheme/uploads/887/JCYOB28UJ05S.png Are there any steps to reproduce yo…
    in AdBlock is blocking the Betheme Map Comment by Phil October 2024
  • I am happy I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Image Slider Comment by Phil October 2024
  • Disable the width option for the section with copyright: https://forum.muffingroup.com/betheme/uploads/337/1GI21HZ4Y9GJ.png Also, padding on the sides can be added in the Advanced options of the section: https://forum.muffingroup.com/betheme/uploads…
    in Alignment in Footer Columns Comment by Phil October 2024
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
    in Menu color Comment by Phil October 2024
  • I tried to log into your WP dashboard, but the credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/346/165VOK5LKPAV.png Please send another message with working credentials. Thanks
    in Back to top -icon color not changing Comment by Phil October 2024
  • Hi, Did you migrate your website with the Duplicator plugin? If not, please do it again but using this plugin: https://wordpress.org/plugins/duplicator/ We never had problems with this plugin, and most likely something went wrong during your migrati…
    in Product Filter Widget invisible after migrating site Comment by Phil October 2024
  • Hi, Your website in under maintenance: https://forum.muffingroup.com/betheme/uploads/125/7D7NF817X10L.png Can you disable it for a while so I can look at this? Thanks
    in Testimonial Icons Comment by Phil October 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Mega Menu can't be changed from theme options Comment by Phil October 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to update the X(Twitter) icon? Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Changes Not Saving After Clicking "Save" Button Comment by Phil October 2024
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required in…
    in I can't install theme Comment by Phil October 2024
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required in…
    in Revolution Slider not showing up in plugins Comment by Phil October 2024
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required in…
    in Stuck on "Content" installing for pre-built websites Comment by Phil October 2024
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