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Phil

Phil

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Phil
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  • 1) Go to Appearance -> Widgets and remove all widgets from Footer area. https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ 2) Sorry, but I am confused now. Please mark things you want to remove. Thanks
  • The permalink's structure was the root cause. https://forum.muffingroup.com/betheme/uploads/381/PXWU1QBVZ438.png I changed it to Post name, and it works correctly now. Best regards
  • For security reasons, only a few HTML tags are allowed there (b, br, em, i, span, strong, u). However, I made a workaround for you. I used span tag, and styled it with a custom CSS code which I put to theme options: https://forum.muffingroup.com/bet…
  • Sorry, but we haven't received a new message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of th…
  • https://forum.muffingroup.com/betheme/discussion/comment/260786#Comment_260786 With Menu burger element. It is explained in the video tutorial I sent. https://forum.muffingroup.com/betheme/discussion/comment/260787#Comment_260787 It was introduced i…
  • Yes, as I mentioned, I wanted to check that with all other plugins disabled except WooCommerce. If you tested it, and the problem persists, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the rig…
  • You have the under-construction page enabled. Can you disable it for a while? Best regards
  • Hi, Please see the following article and try tips mentioned there: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
  • Did you handle this in the meantime? I checked that and the following page loads on your shop link: https://forum.muffingroup.com/betheme/uploads/897/BC4W99471IUN.png Best regards
  • I received your private message but you did not attach a link to your WP dashboard. Please send another message with complete data. Thanks
  • I have set conditional logic like this and it works: https://forum.muffingroup.com/betheme/uploads/987/UAGGIIL34DKF.png https://forum.muffingroup.com/betheme/uploads/857/DFQUTZ54CCSM.png Please check it out. Best regards
  • Hi, The sidebar position is controlled through Template settings. You had it set to off-canvas (Filters button on shop page), and I switched to Full width. https://forum.muffingroup.com/betheme/uploads/821/MXFAJW9QHO0S.png Best regards
  • 1) If you activate it back to I can check if it can be done with a custom CSS code. 2) I will pass your suggestion to the dev team. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
  • This fix will also be implemented in the upcoming update. Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Can you answer this question, please?: Did you test it for a while with all plugins disabled but Woocommerce? I already asked twice but received no answer. Thanks
  • Please use the following CSS: .blog_wrapper .posts_group .image_frame{  border-radius: 32px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
  • Hi, Sorry, but I quite do not understand. Please explain in more detail what you want to achieve. Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Hi, Sorry, but I quite do not understand. Please explain in more detail what you want to achieve. Best regards
  • Hi, It’s because of the CORS library, which hasn’t been installed on your server. You can read more details about the CORS at https://enable-cors.org/server.html, but we recommend contacting your server administrator in this case because he will be …
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • But does your website have an SSL certificate? If yes, then these URLs should be HTTPS, not HTTP. https://forum.muffingroup.com/betheme/uploads/632/OM9QQMT4KGMB.png Best regards
  • Hi, It looks differently for me: https://forum.muffingroup.com/betheme/uploads/446/IA15PMCTA0LX.png Even for one of the narrowest width that mobiles can have: https://forum.muffingroup.com/betheme/uploads/500/GPR6MD7ZYILM.png Did you handle this in …
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • I contacted the dev team, and they told me that, unfortunately, because of technical limitations, it cannot be used as a background image. However, I can suggest a workaround for that. I can see that you are not using the Header Image field, so you …
  • Sorry, but the login credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/493/9CPU2MBE7GA4.png https://forum.muffingroup.com/betheme/uploads/071/YFAMYI1JTYQ7.png Please resend them, and ensure that they are correct, an…
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