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Phil

Phil

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Phil
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  • You must decrease the width of these wraps on mobile view: https://forum.muffingroup.com/betheme/uploads/517/9DC6IL1YEQXZ.png Also you might want to decrease image height value: https://forum.muffingroup.com/betheme/uploads/060/QDWQA25SDM7H.png Best…
    in Categories Image Size Adjustment Comment by Phil July 14
  • Hi, You have mobile header enabled in the template settings. When it is enabled, it allows the creation of only a Fixed mobile header. When you disable it, you can still customize the mobile header with the responsive visibility settings, and the st…
    in Sticky Header not Showing on Tablet/Mobile View Comment by Phil July 14
  • Please check it out now. I have disabled all plugins, installed this demo, and activated the plugins again. Best regards
    in Demo theme content not showing Comment by Phil July 14
  • Hi, You have some custom CSS code that causes that. Go to Betheme -> Theme options -> Custom CSS & JS -> CSS, remove your codes one by one to see which is the culprit. Best regards
    in Conflict Between Columns/Flexbox After Updating to Theme Version 28 Comment by Phil July 14
  • To prevent duplicated conversations and any confusion, please continue through email. Thanks
    in STILL SHOWing previous theme. Comment by Phil July 14
  • Hi, Expand Screen Options, and see if you have Product categories checked: https://forum.muffingroup.com/betheme/uploads/625/K1WHDR5IVJ9T.png Best regards
    in Menu Issue Comment by Phil July 14
  • 7) Please check it out now. Best regards
    in Shop page and Product template Comment by Phil July 9
  • We have not tested this plugin with our theme. If disabling other plugins makes no difference, you should contact the plugin author instead regarding this issue. Best regards
    in Google Maps disapear Comment by Phil July 9
  • Hi, You can install/update the bundled plugin from Betheme -> Install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to pu…
    in WPBakery Page Builder update? Comment by Phil July 9
  • Hi, If it is related to the browser feature and external plugin functionality, I am afraid that as a theme support, we are not able to help. I can suggest contacting the plugin author regarding this. Thanks
    in Email Form Not Displaying Anymore Comment by Phil July 9
  • The following setting could be the problem: https://forum.muffingroup.com/betheme/uploads/068/3LF4VHQSCZSW.png Despite not being translatable, offers appeared in different languages and categories of other languages. I have changed this post type to…
    in Issue with Query Loop for Offer Categories Comment by Phil July 9
  • https://forum.muffingroup.com/betheme/discussion/comment/271256#Comment_271256 Regarding refund, Please contact us privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. https://forum.muffingr…
    in STILL SHOWing previous theme. Comment by Phil July 9
  • Hi, Please use the following CSS code: @media only screen and (max-width: 767px) {  #popup_contact {   display: block!important;  } } Best regards
    in Popup Contact Form shortcode --> mobile display Comment by Phil July 9
  • In your main language, you have only one category with assigned posts: https://forum.muffingroup.com/betheme/uploads/098/QDBAA7ADMFEM.png So, only this one is available. https://forum.muffingroup.com/betheme/uploads/047/QC5B07KCF2ZV.png Should I che…
    in Issue with Query Loop for Offer Categories Comment by Phil July 9
  • I received your private message, and you wrote something about copy of a page, but did not attach a link to that page or its name. Can you tell me which page you refer to, please? Thanks
    in Issue with Query Loop for Offer Categories Comment by Phil July 9
  • Hey, This means that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest. If…
    in Image upload and pre-built section does not work Comment by Phil July 9
  • I have disabled plugins besides these ones, and videos started to work properly: https://forum.muffingroup.com/betheme/uploads/819/JTIMMXOV540R.png https://forum.muffingroup.com/betheme/uploads/476/BDFL5EA84GYZ.png https://forum.muffingroup.com/beth…
    in YouTube-Video problem Comment by Phil July 9
  • We have corrected it on your website. Please check it out. Best regards
    in Mobile Menu not showing on Password Protected Pages Comment by Phil July 9
  • To check that I would need a link to that page. If it is the link from your first message, I cannot view it because of the under construction enabled. Please disable it for a while, or send access to your website privately through the contact form, …
    in Categories Image Size Adjustment Comment by Phil July 9
  • Hi, I am happy to see that you handled part of your concerns. Regarding hiding the header and footer, please edit your page and choose the Blank Page template: https://forum.muffingroup.com/betheme/uploads/367/PWNWA5GHGB57.png Best regards
    in Duplicate page or/pulling elements Comment by Phil July 9
  • Hi, Go to Products tab in the WP panel, and you can either use quick edit or regular edit. https://forum.muffingroup.com/betheme/uploads/718/ACHL6LJ0UQ7O.png https://forum.muffingroup.com/betheme/uploads/133/PFW3JPO64M6S.png https://forum.muffingrou…
    in How can I change the names of my product i use wordpress check screenshot Comment by Phil July 9
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Footer is showing in the background of the Header? Comment by Phil July 9
  • Please send us the license key, WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach …
    in STILL SHOWing previous theme. Comment by Phil July 9
  • Hi, To change the menu item title, go to Appearance -> Menus, and edit your menu: https://forum.muffingroup.com/betheme/uploads/394/WOW2IBAM1T6I.png To change the menu items colors, edit your header template, open menu element settings, and adjus…
    in Need help Thema Marketing 2 Comment by Phil July 9
  • Single-page import is a BeBuilder feature only. To achieve that with Elementor the only option I can think about at the moment is to create a staging domain installation, import demos to it, and move the content to your main domain. https://elemento…
    in Mix and Match from several demos Comment by Phil July 9
  • I am happy we could help. If you have any other questions and problems, feel free to ask. Best regards
    in Category view after update Comment by Phil July 9
  • You have some custom CSS code that makes the submenu to be horizontal. Go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove your CSS one by one to see which is the root cause. Best regards
    in Horizontal menu Comment by Phil July 9
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in index home page "0 results found for:" Comment by Phil July 9
  • Hi, Did you check if the issue persists with plugins disabled? Also, from the HTML construction of this map, I can see that it does not seem to be our map element. Did you use an embed code for the map or some plugin for it? Best regards
    in Google Maps disapear Comment by Phil July 9
  • On your current domain, go to Betheme -> Dashboard, and deregister license key: https://forum.muffingroup.com/betheme/uploads/697/ISUA9IZEF05S.png Then go to Appearance -> Themes, switch to another theme, and remove Betheme. After that, you ca…
    in Betheme | Responsive Multipurpose WordPress & WooCommerce Theme Regular License Comment by Phil July 9
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