Phil
Phil
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- Phil
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, In our demos, when we want to achieve such an effect, we usually add a background image to the heading element. Something like that: https://forum.muffingroup.com/betheme/uploads/588/WL4VN8GSUZVE.png Best regards
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Hi, You can set it up in the Style tab of the button element. https://forum.muffingroup.com/betheme/uploads/157/CFGVGPB6QT62.png Best regards
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Hi, Sections are always from side to side of the screen. The content within them is in the site width that you set in the Theme options. This Shadow will be the same width as the text when you assign it to a 1/1 wrap. To have elements in Full width,…
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You did not attach a link to your cPanel, so I tried with :2083 at the end. It opened, but the credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/064/SKO3BOOZ8AMQ.png Please send another message with all necessary data, …
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I disabled all plugins and re-imported that demo, and everything seems to be fine. I activated previously active plugins back. Please check it out. Best regards
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Hi, It can be set in Betheme -> Theme options -> Colors -> Menu: https://forum.muffingroup.com/betheme/uploads/824/JP4YDFOE488Q.png Best regards
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Hi, Did you add the Reviews element to the product template? https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to another theme like Twenty Twenty-Four, and check if the same thing happens there. Thanks
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Hi, It is a Content top padding, and it has the same color as Content background. You can change it in Betheme -> Theme options -> Color -> General. https://forum.muffingroup.com/betheme/uploads/634/RJU6TNG55652.png Best regards
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Browsers sometimes render in slightly different ways. We do not have an influence on that. If you follow the steps mentioned in an article I have sent, the display will be better. Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to another theme like Twenty Twenty-Four, and check if the same thing happens there. Thanks
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Hi, I am happy that you found the solution. Is there anything else I can help you with? Best regards
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I rechecked your website, and the images on mobile look like this: https://forum.muffingroup.com/betheme/uploads/156/VYFZA47WZ6VU.png Did you handle this in the meantime? Best regards
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Hello, 1) Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find t…
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Hi, Purchase codes (license keys) are not included for plugins bundled into the theme. This is because of the Themeforest license and agreements. Of course, this applies to all themes. However, there is no need to use this code because the plugins a…
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Hi, Did you check if none of your plugins caused it by disabling them? What version of Betheme have you installed? Can you attach a link to your website? Best regards
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You can change it in the widget settings: https://forum.muffingroup.com/betheme/uploads/245/QLVIDAVT88CZ.png Best regards
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We received your message, but the FTP credentials do not work: https://forum.muffingroup.com/betheme/uploads/148/FA3E6ZBKCG1A.png Also, we will need access to PHPMyAdmin. Please correct the FTP access and send PHPMyAdmin access as you did with the p…
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Now it should work correctly. I have added the appropriate icon to your website: https://forum.muffingroup.com/betheme/uploads/608/4CA8TFENZDEY.png Please check it out. Best regards
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Hi, It is not available yet. In an upcoming update, we plan to release a new Conditional Logic with which you can show sections, wraps, or elements after someone purchases a product. So, for that, you will need a WooCommerce with a product, which wo…
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It should import all pages by selecting the content. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what migh…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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1) Where did you get the Bethem package from? The theme registration field should not look this way: https://forum.muffingroup.com/betheme/uploads/716/9NIA7LR5FRSW.png A couple of first characters should be visible like here: https://forum.muffingro…
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We will also need FTP access to your website. Please send it as you did with the WP dashboard. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Which pre-built website are you importing? Best regards
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Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
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Hi, If you are using Responsive settings to hide elements, then they are only hidden with CSS media queries, so they are still present in website source. Only the section Hide option prevents the whole section from generating on live page: https://f…
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It is a server configuration, so I doubt that any of your actions could cause this. Maybe something changed in your hosting recently, including this modification. Best regards