Phil
Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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To achieve that, you must use Query Loop: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf The slider element has a pre-defined image size and ratio, and that is why images are not square. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Sorry, but I haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Use the contact form I sent a link to in my previous message and put there: link to this forum discussion WP dashboard credentials FTP credentials. Best regards
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In the icon element the Icon type should be set to "My account": https://forum.muffingroup.com/betheme/uploads/273/T7HH1C8GS304.png If this does not work for you, we should take a closer look at it. Please send us the WordPress dashboard a…
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Hi, There is no option for that, but you can create labels. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Best regards
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Hi, Making anchor links (in the menu or not) is as simple as creating regular links. Please head to the documentation, where you will find all required steps to do that: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/ Y…
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I checked it on my website for tests, and it works correctly. Only your website has this strange behavior. Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to paren…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please go to Betheme -> Theme options -> Colors -> Forms, and check if you do not have this blue color set as background on focus: https://forum.muffingroup.com/betheme/uploads/671/3QIZRJOCHSXX.png Best regards
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Hi It is a standard WooCommerce functionality for products with variations and different price per variation, and there is no option to change that. Best regards
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Hi, Please see the following article: https://support.muffingroup.com/faq/my-support-period-has-expired-on-support-forum/ There, you will find an explanation of how to handle this. Best regards
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You wrote beyond my working time, so I could not answer you. Please send us your license key and the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we…
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Are you sure that you purged the cache? It was probably cleared overnight as it displays like this for me: https://forum.muffingroup.com/betheme/uploads/763/LIEX654ZVGBP.png Best regards
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Hi, If there is a class "big" assigned to your <p> tags, then you can control the color of it in Betheme -> Theme options -> Colors -> Content. https://forum.muffingroup.com/betheme/uploads/485/UGB9R1YCRLGB.png Best regards
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I noticed that you do not have the newest version of Betheme installed, and I tried to update it, but the following error appeared: https://forum.muffingroup.com/betheme/uploads/594/MBGR90VXPU4M.png It means that permissions on your server are misco…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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The Elementor CSS Print Method setting caused this. I changed it to the one I marked on the screenshot: https://forum.muffingroup.com/betheme/uploads/840/870KADK9XEPK.png Now it works properly. Please check it out. Best regards
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Hi, It is due to your animated logo. When you change it to a standard logo, you will notice that the display is correct. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, We do not have such a feature in our theme. You must use an additional plugin for WooCommerce to do that, but we cannot recommend any other than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility B…
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Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Note that mega menu templates work with header templates only. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ …
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Hi, You can find a video about sidebars under the following link: https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-manage-them/ However, as sidebar uses widgets, then the customization is limited, and any visual modificatio…
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This part: https://forum.muffingroup.com/betheme/uploads/814/D6PRR434OKGX.png is a section in a page, so you can edit it with BeBuilder. If you add widgets they should appear automatically in the Footer: https://support.muffingroup.com/video-tutoria…
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Hi, Did you check that on other devices and/or browsers? It does not happens for me: https://forum.muffingroup.com/betheme/uploads/281/KCD4OETO0URW.zip Best regards
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Hi, 1) Have you created an account page and assigned it to WooCommerce settings? https://forum.muffingroup.com/betheme/uploads/466/OZK889A3C3M9.png https://forum.muffingroup.com/betheme/uploads/646/KSO12OKU117M.png 2) Do you have a Wishlist page cre…
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Hi, There are two completely different builders, and they have different construction. So, to achieve that, you must manually recreate your pages. Best regards
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Hi, You can disable it in Betheme -> Theme options -> Shop -> Products list. https://forum.muffingroup.com/betheme/uploads/764/KJLXP2WCJPMI.png Best regards
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Hi, Did you use your license key anywhere? The error message says that your license has not been used anywhere yet. Best regards