Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Your current header is not complicated. Recreating it with the Header Builder would take a few minutes. It could be done with custom CSS, but we help with minor changes, and it would require more customization, so you should contact your web develop…
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I am happy to see that you found the root cause. Please let me know if I can help with anything else. Best regards
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For that, a custom CSS should be written. Something like this: .mfn-related .product:hover{ background-image: url(https://test.troedoor.nl/wp-content/uploads/2024/08/pattern-home-body-1.png)!important; } Between brackets, you must insert desired i…
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Hi, A backup made with phpMyAdmin should work properly. Do I get it right that it does not work for you? For migration, we suggest using the Duplicator plugin: https://wordpress.org/plugins/duplicator/ Best regards
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There is no option to specify the time. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Where does it say offline? I checked it, and it immediately loaded: https://forum.muffingroup.com/betheme/uploads/959/H063RZJEXAAQ.png Best regards
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I did not notice your edited comment before. It is always best to have the most current version of theme and WP installed. I checked your website, and I can see that it does not only happen for the preview but for the entire website. It is hard to d…
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Hi, Do not worry about it. It will not affect the functioning of your website, and the fix for it will be included in the upcoming update. Best regards
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In the Query Loop section, use two wraps: one with image and one with content. Like on the following screenshot: https://forum.muffingroup.com/betheme/uploads/107/QCHEF34DJ39A.png Arrows can be activated in the Style tab of the QL: https://forum.muf…
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Hi, You can use the Mega Menu builder with no need for custom CSS. https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Note that Mega Menu templates work only with Header Builder. https://support.muffingroup.com/video-tutorials/hea…
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Hi, In Conditional Logic, you can choose "Part of the week" and select when to display this element. https://forum.muffingroup.com/betheme/uploads/661/AJSFB1HH3FBD.png Best regards
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Hi @qwe10, Did you assign a condition to this popup to be available on the Entire website, or did you assign it in the Page options? https://forum.muffingroup.com/betheme/uploads/949/MLIEIP76RJIL.png https://forum.muffingroup.com/betheme/uploads/804…
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Hi @yyounan, If you use Header Builder, you can put that link in the link field of icon element. https://forum.muffingroup.com/betheme/uploads/607/AJWUVAE71IET.png Best regards
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1) You can try to use a video shortcode: https://muffingroup.com/betheme/elements/video/ 2) It should be added to the functions.php file. Best regards
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Hi, I can see that you do not have the newest version of Betheme installed. Please update it, and check if the problem persists. If the update will not help, please send us the WordPress dashboard and FTP access privately through the contact form, w…
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The errors look like a server problem. Please contact your hosting provider to resolve that. Best regards
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The section with the video is hidden on mobile: https://forum.muffingroup.com/betheme/uploads/407/FAWIQGDRREB2.png To display it, you must show it back on mobile. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best…
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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Please go to Betheme -> Theme options -> Shop -> Single product, and set an option to hide the content there. https://forum.muffingroup.com/betheme/uploads/855/Z981BW50ERSR.png Best regards
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Hi, Please open the Slider Revolution settings and change the Rendering Engine to SR6, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/055/SWHBGETPDDQZ.png https://forum.muffingroup.com/betheme/uploads/686/R5FV2IYYYC…
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Hi, In Betheme -> Theme options -> Shop -> Products list, activate Show secondary image on hover option and the first image from the product gallery will show on hover. https://forum.muffingroup.com/betheme/uploads/284/9DRJ9ZQXF9H2.png Best…
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Hi, For that use the Hover Box element. https://forum.muffingroup.com/betheme/uploads/702/EQGA51LV02TL.png Best regards
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Hi, There is no option for the Slider element. Instead, you should use Query Loop to achieve such a layout. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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I know that Polylang is on the list of supported plugins, but you use others we do not support. Anyway, it does not seem to be a Betheme problem at all. All your pages show a 404 error, and there are some problems with your htaccess file. https://fo…
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Sorry, but I do not know what the hosting name have to do with anything. I asked you if you contacted your hosting provider to check your issue. Best regards
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Hi, You can use the following CSS code: .price ins{ text-decoration: none!important; } Best regards