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Phil

Phil

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Phil
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  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Replace the previous code I have sent with the following one: #Top_bar .menu .menu-item span, #Side_slide .menu .menu-item span{  font-family: 'gravesend-sans', sans-serif!important;  font-weight: 500!important;  font-style: normal!important; } Best…
  • Yes, it should be 755. Anyway, even a simple media upload still does not work: https://forum.muffingroup.com/betheme/uploads/565/N2N3JFV3TYD7.png You must stay in touch with your hosting provider, and they must correct that. Best regards
  • The new credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/027/O0PKMZUGRT1T.png Best regards
  • Sorry, my bad, you are right. Instead of putting span tag there, you can use this CSS code: #Top_bar .menu .menu-item span{  font-family: 'gravesend-sans', sans-serif!important;  font-weight: 500!important;  font-style: normal!important; } Best rega…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Replace the first part of the CSS I have sent with the following one: .mfn-off-canvas-content .wc-block-product-categories-list li{  border-bottom: 1px solid #ddd;  border-right: 1px solid #ddd;  padding: 5px; } Best regards
    in sidebar styl Comment by Phil August 2024
  • Please also try this CSS code: @media only screen and (max-width:767px){  .logo-no-margin #Top_bar .logo{    margin-left: 15px!important;  } } Best regards
  • It is a server configuration, and this information is taken from the server. You must contact your hosting provider regarding this, as we do not handle configuring the servers. Best regards
  • Your popup look like this for me: https://forum.muffingroup.com/betheme/uploads/316/STNAR5TK3SHG.png Did you try clearing your cache? Best regards
  • Did you sent another message? I have not received anything from you. Best regards
  • One of your plugins is the root cause. I disabled all plugins, but the ones we support, and BeBuilder loads correctly: https://forum.muffingroup.com/betheme/uploads/345/8OHFTTHZZTTO.png Best regards
  • 1) Use this CSS code: .single-post .section-post-header{  display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) You did not provide any details how you want to customize your sidebar. Also, please tell me whe…
  • I am still seeing this in the System status: https://forum.muffingroup.com/betheme/uploads/934/7V8I4DS3FHRA.png Best regards
  • Only with the mega menu template: https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ However, it does not have the option to open submenus to the side. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Sorry, but as I already mentioned in the other topic I mentioned that you wrote beyond our working time (during weekend). Best regards
  • Hi, You must adjust your display for other devices. See the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
  • Please use the following CSS code: .mfn-off-canvas-content .wc-block-product-categories-list li{  border-bottom: 1px solid #ddd; } .mfn-off-canvas-content .wc-block-product-categories-list li:first-child{  border-top: 1px solid #ddd; } Best regards
    in sidebar styl Comment by Phil August 2024
  • In this situation I suggest contacting the plugin author regarding this issue. Best regards
  • We do not offer such a possibility because we constantly improve our theme, and the older version, the more it is susceptible to hackers and people who want to use our theme illegally. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, 1) Remove this image from deprecated settings, set it up in the Advanced tab, and adjust its mobile display with responsive settings. https://forum.muffingroup.com/betheme/uploads/474/TN3FLEOJ15BP.png 2) Please turn off all of the plugins, refre…
  • Hi, You can change it in Betheme -> Theme options -> Footer: https://forum.muffingroup.com/betheme/uploads/500/7INTNK182ENY.png Best regards
    in Copyright Comment by Phil August 2024
  • Hi, You can hide it in Betheme -> Theme options -> Header & Subheader -> Subheader by checking Hide: Subheader option. https://forum.muffingroup.com/betheme/uploads/755/B45IA512CCVY.png Best regards
  • 1) Please turn off all of the plugins, refresh your cache, and check if the problem persists. If this does not help, my help will be limited as I do not know how your website looked before and what changes you made, especially when you are using a n…
  • You can find a list of plugins that we support and can recommend under the following link: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
  • https://forum.muffingroup.com/betheme/discussion/comment/258753#Comment_258753 If you did not prepare backup by yourself, then there is no option to roll back to previous versions. https://forum.muffingroup.com/betheme/discussion/comment/258754#Comm…
  • Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
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