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Phil

Phil

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Phil
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  • Thanks for the links, but I do not know what is wrong. Can you attach a screenshot showing your issue, please? It would also help if you explained your problem in more detail. Best regards
    in Video in hero crashes Comment by Phil March 3
  • Hi, Please go to Betheme -> Theme options- > Search -> Form, and switch the search to Default: https://forum.muffingroup.com/betheme/uploads/311/4RTGPPQZ2SJQ.png Best regards
    in Search Form Not Returning Results Comment by Phil March 3
  • Please check it out now. I have used CSS update tool from Betheme -> Tools: https://forum.muffingroup.com/betheme/uploads/023/G2D6OXFFZK4X.png https://forum.muffingroup.com/betheme/uploads/422/CZW3ZZR8ARK2.png Best regards
    in Mobile Side Menu is stuck Comment by Phil March 3
  • I am happy to see that you manged to correct that. We will take a closer look at this, and why it might happened. Best regards
    in Border around images in the shop catalogue page. Comment by Phil March 3
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Add a coupon Button and Field Comment by Phil March 3
  • You should edit Plugin | WooCommerce widgets area: https://forum.muffingroup.com/betheme/uploads/902/2NY5SL5FVU4R.png Best regards
    in Revolution Slide for WooCommerce Shop Comment by Phil March 3
  • Hi, ReCAPTCHA in the theme options is for registration only. If you want to use it for blog comments, you must install an external plugin for that. Best regards
    in How to show Google Captcha for blog comments Comment by Phil March 3
  • If you want to have a Thank you template, you must use a checkout template as well, and for the checkout template, the checkout page must have checkout shortcode instead of blocks. https://forum.muffingroup.com/betheme/uploads/614/P6TL6C5WG92F.png B…
    in 404 error when i "pay" order. Comment by Phil March 3
  • Did you handle this in the meantime? I checked your website, and Edit with BeBuilder is available, and you even added some content to the test post: https://forum.muffingroup.com/betheme/uploads/693/P8CXI1FEW221.png Best regards
    in BeBuilder not available for custom post types Comment by Phil March 3
  • I received your private message with access to a website, but local fonts loads correctly there: https://forum.muffingroup.com/betheme/uploads/967/93JS621QH9OF.png What should I check there? Best regards
    in Some websites dont cash fonts locally Comment by Phil March 3
  • Hi, The link you sent is a post archive. When you use Query Loop in an archive template, it will always display content assigned to this category. So now, all posts that display there are posts assigned to the "leistungen" category. Best …
    in Wrap Loop: Category shows correctly in Builder, but wrong output on the live page Comment by Phil March 3
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Video in hero crashes Comment by Phil March 3
  • You have problems with languages, right? And for translations, you used the Polylang plugin, which we do not support, so regarding the problems with the unsupported plugin, you should reach out to the plugin support. If I misunderstand anything, ple…
    in Problem vith languages Comment by Phil March 3
  • I have removed the references to these files from your main header. Anyway, I can see that you use Polylang on your website, but we do not support this plugin. Our policy states that we do not support third-party plugins or custom code, so, unfortun…
    in Problem vith languages Comment by Phil March 2
  • Sorry, but we have never used this plugin before and we do not support it. Everything is corrent from our end, so please contact the plugin author about this. Thanks
    in Sitemap not registering images Comment by Phil March 2
  • Hi, If you want to have a high control on the menu layout, you can use the sidebar menu template. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
    in left side menu Comment by Phil March 2
  • The Thank you page template was the culprit. I unassigned this template from the Thank you page, purged the cache, and now it displays correctly. Please check it out now. Best regards
    in 404 error when i "pay" order. Comment by Phil March 2
  • It still displays for me as I mentioned here: https://forum.muffingroup.com/betheme/discussion/comment/276683#Comment_276683 Until it is corrected, we are not able to check what is wrong with the contact form. Also, I noticed that your server does n…
    in Problems with the latest version BeTheme 28.3 Comment by Phil March 2
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in BeBuilder not available for custom post types Comment by Phil March 2
  • Try this CSS code: .woocommerce-checkout .wc-block-components-title{  font-size: 20px;  color: #383751;  font-family: "Avenir Next LT - Regular", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantare…
    in Add a coupon Button and Field Comment by Phil March 2
  • Yes, please resend them, but ensure that you attached all the required information I mentioned before. Thanks
    in 404 error when i "pay" order. Comment by Phil March 2
  • It is a Subheader. Its colors are taken from Betheme -> Theme options -> Colors -> Header: https://forum.muffingroup.com/betheme/uploads/253/DV87ENCZXE33.png Font size can be adjusted in Betheme -> Theme options -> Fonts -> Size &a…
    in Product page Comment by Phil March 2
  • Hi, 1) Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/custom-subheader-with-dynamic-data/ 2) Edit this page, and change the template to Blank Page: https://forum.muffingroup.com/betheme/uploads/545/J13TVWGBA…
    in Subheader change/ Footer Comment by Phil March 2
  • Please note that the support focuses exclusively on the theme's core features and built-in functionality. Our scope of service does not include debugging, writing, or maintaining custom code or third-party integrations. The correction we provided wa…
    in ACF Relationship query loop in CPT Layout Comment by Phil March 2
  • On regular pages, featured images do not show unless you set the header height in the theme options. Best regards
    in Hide Featured Images Comment by Phil March 2
  • Try this CSS code: @media only screen and (max-width: 430px){  .woocommerce .shop_table .coupon button{   width: auto!important;   flex-grow: 1;  } } Best regards
    in Product page Comment by Phil March 2
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Border around images in the shop catalogue page. Comment by Phil March 2
  • Hi, Your website has an under construction message, so I could not check that. Anyway, did you use responsive settings to adjust that? https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
    in Phone aligment issue Comment by Phil March 2
  • 1) Go to Betheme -> Theme options -> Shop -> General, and change the Slider to All: https://forum.muffingroup.com/betheme/uploads/375/E9HGKLECX7RL.png 2) Go to Appearance -> Widgets, edit the shop sidebar, and add a spacer element at the…
    in Revolution Slide for WooCommerce Shop Comment by Phil March 2
  • I still see an old checkout: https://forum.muffingroup.com/betheme/uploads/495/DO9HCPI8MUS5.png Did you change it? Best regards
    in Add a coupon Button and Field Comment by Phil March 2
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