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Phil

Phil

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Phil
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  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Issue with license key Comment by Phil July 3
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Font Error Comment by Phil July 3
  • Where is the part of your website from your screenshot? Is it on some subpage? Best regards
    in Accessible website Comment by Phil July 3
  • Hi, There could be two places where it could be assigned: 1) Betheme -> Theme options -> Social: https://forum.muffingroup.com/betheme/uploads/750/Z809QL5L5JH7.png 2) Appearance -> Menus. There, you must find the menu that is assigned as So…
    in Help with Editing Social Icons in Action Bar and Footer Comment by Phil July 3
  • Hi, Titles there are taken from the product title. So if you want to change it you should change the product name. Best regards
    in how to change the name of the tile and header tag for product slider Comment by Phil July 3
  • I rechecked that, and Parallax works correctly for me. Please check if the same thing happens in incognito mode or with browser extensions disabled. Thanks
    in Parallax issue - Microsoft Edge Comment by Phil July 2
  • There was a bug in the files. This fix will be also included in the upcoming update. Best regards
    in Hello Comment by Phil July 2
  • Do you know to which part it refers, please? Thanks
    in Accessibility Comment by Phil July 2
  • Indeed, the styles load and system fonts load at first glance, but it occurs only for a fraction of a second. The best solution recommended by Google has already been applied in the theme by using font-display: swap the property. Did you check the l…
    in slow load of font/image on home load Comment by Phil July 2
  • Please check it out now. We made improvements to that. Best regards
    in Hello Comment by Phil July 2
  • Sorry for not noticing that. I thought that it was some kind of banner box or other element because it displayed like this for me: https://forum.muffingroup.com/betheme/uploads/112/JGLZAT2EZYRE.png Anyway, please turn off all of the plugins, refresh…
    in YouTube-Video problem Comment by Phil July 2
  • There is an issue that we must check on your end. Without access to your website, we are not able to correct that. Anyway, I have no idea what you find complicated. You only have to submit the information I mentioned in my previous message through t…
    in Before and After” Section Visible in Elementor but Not on Live Site Comment by Phil July 2
  • Hi, We do not have this feature, and it is not planned for future updates. Also, I cannot recommend any other plugins than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility So you must test by yourself…
    in 2FA - HOW with betheme? Comment by Phil July 2
  • Hi, You can change it in Betheme -> Theme options -> Translate -> Search: https://forum.muffingroup.com/betheme/uploads/218/MKFUMHGHY6IJ.png Best regards
    in Editing text on search bar in smartphone visualization Comment by Phil July 2
  • Try the following CSS code to hide it on mobile: @media only screen and (max-width: 767px){  #mfn-popup-template-187{   display: none;  } } Best regards
    in Duplicating Popup Templates & Enabling Background Page Access Comment by Phil July 2
  • I checked that, and these accordions are usable from the keyboard. See the following screen recording: https://forum.muffingroup.com/betheme/uploads/688/NDU3DV1VV9T0.zip Can you tell me more about it, please? Thanks
    in Accessibility Comment by Phil July 2
  • Hi, No worries, I am happy to see that it works correctly now for you. Also, please do not share your license key on the forum as others can see it. Best regards
    in cannot deregister a license Comment by Phil July 2
  • Hi, Please see the following video tutorial about the responsive editing: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Regarding the border radius, please attach a link to your website, so I can take a closer look…
    in BeBook2 - Section Background Image padding Comment by Phil July 2
  • Form styles can be changed in Betheme -> Theme options -> Colors -> Forms: https://forum.muffingroup.com/betheme/uploads/762/SKNSS58J39S0.png However, the button takes its style from Betheme -> Theme options -> Global -> Buttons: H…
    in Accessible website Comment by Phil July 2
  • No, there is a fix for that, because it is intended and expected behaviour, so the website would meet Google requirements and have better performance. If you check websites with PageSpeed Insights that do not have this parameter, PageSpeed would th…
    in slow load of font/image on home load Comment by Phil July 2
  • 1) That is right, if you have at least one other product assigned in the same category, then it will appear in the Related Products area. Best regards
    in Related Section Comment by Phil July 2
  • Hi, Please attach a screenshot that points to the exact part you refer to. Thanks
    in YouTube-Video problem Comment by Phil July 2
  • Hi, You can assign a header to a specific page using the Page Options: https://forum.muffingroup.com/betheme/uploads/712/U3WJ87WDKV9I.png Best regards
    in header for different homepage and other pages Comment by Phil July 2
  • We have made the correction for that on your website. Please check it out now. Best regards
    in On Bebuilder Display Conditions it shows not all Categories Comment by Phil July 1
  • I do not see the message about the CSS code. Please note that I do not handle the mailbox, and there is another person in charge of it, so if you wrote something there, then I had no chance to see that message. Please provide more detail about what …
    in Duplicating Popup Templates & Enabling Background Page Access Comment by Phil July 1
  • Please check it out now. We found that slug of that template was incorrect and corrected it. Best regards
    in Editing section problem... Comment by Phil July 1
  • Hi, This is due to the property font-display:swap, which is the recommended practice by Google. You can read more about it here: https://web.dev/articles/font-best-practices There is no setting to change that. Best regards
    in slow load of font/image on home load Comment by Phil July 1
  • Can you disable it, please? Anyway, we will finish work soon and we will not have time to check it properly, so you can deactivate it tomorrow morning when you have time. Thanks
    in Hello Comment by Phil July 1
  • As I mentioned in my previous message, it seems to be the server cache, not the browser cache. Please contact your hosting provider regarding this matter. Best regards
    in Editing section problem... Comment by Phil July 1
  • Did you reactivate the cache on your server? Again, changes are not present.
    in Hello Comment by Phil July 1
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