
Phil
Phil
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- Phil
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Comments
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Hi, This is due to the property font-display:swap, which is the recommended practice by Google. You can read more about it here: https://web.dev/articles/font-best-practices There is no setting to change that. Best regards
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As I mentioned in my previous message, it seems to be the server cache, not the browser cache. Please contact your hosting provider regarding this matter. Best regards
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1) It seems that the root cause is the cache on your server. Please disable it, and check if the Footer template shows correctly. 2) https://forum.muffingroup.com/betheme/discussion/comment/270945#Comment_270945 The text length difference causes it…
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1) The product that is sold out does not show any related products, because it is in a different category than other products on your website. Related products show products from the same category. 2) If you need a custom layout for the Thank You pa…
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Hi, Do you mean that not all of your categories appear when you expand the dropdown menu you marked? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.…
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I am glad to see that you handled it. If this or something similar happens again, please let me know and try to remember steps you proceeded before the issue occurred. Best regards
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You can see that this issue is about connection timeout, and the problem is not theme-related. It is all about the server. Please read these related links: https://github.com/anhskohbo/no-captcha/issues/87 https://github.com/docksal/docksal/issues/3…
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Hi, You can translate it and other texts in Betheme -> Theme options -> Translate. https://forum.muffingroup.com/betheme/uploads/385/SAX09XN36YK7.png Best regards
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Hi, Did you enable keyboard support? If yes, then it is not related to the theme update, but to this option. There is information in the image element that bthe order radius for images does not work with keyboard support enabled: https://forum.muffi…
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Please provide more details on what you are referring to. Thanks
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Sorry, but I do not know what you are talking about. Please provide more details, ideally with screenshots. Thanks
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The link you sent previously do not work anymore. Did you change it? Best regards
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Hi, Try to add a review to that product, and check if you can remove the previous one. Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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You did not activate templates in the plugin settings as I mentioned in my first message: https://forum.muffingroup.com/betheme/discussion/comment/270582#Comment_270582 I have activated it for you: https://forum.muffingroup.com/betheme/uploads/367/D…
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It's good to see that everything has returned to normal. If there is anything else I can help you with or if this problem reoccurs, please let me know. Best regards
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Sorry for overlooking the two issues you mentioned in a private message. 1) I tried to replicate that, but with no luck. Could you please tell me exactly what changes you make before it happens? 2) The culprit for that you cannot create templates is…
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Hi, Which version of Betheme do you have exactly? Can you attach a link to your website, please? Thanks
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This color is taken from Betheme -> Theme options -> Colors -> Cotent: Theme color. https://forum.muffingroup.com/betheme/uploads/419/68T1BAQ47MNU.png Best regards
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Hi, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
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Hi, So everything is fine now? Is there anything else I can help you with? Best regards
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Sorry, but you did not attach FTP credentials. Please send another message with complete information. Thanks
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Hi, It should work without any problems, and you can register it just like the regular license through Betheme -> Dashboard. Note that in this situation, as you will not have access to the internet, you will have to update the theme manually by d…
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Are you sure that you do not have more footer templates and that you are editing the correct one? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net…
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Hi, Thanks for reporting. We will add an option to translate it in the upcoming update. https://forum.muffingroup.com/betheme/uploads/034/JORLP0OHRIEU.png Best regards
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Hi, I logged into your website, and from what I see, you have no templates created for that CPT: https://forum.muffingroup.com/betheme/uploads/217/VJQM5POXCVLJ.png Can you explain in more detail to what you are referring to, please? Thanks