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Phil

Phil

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Phil
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  • Neither the contact page loads, even when switching to another theme. https://forum.muffingroup.com/betheme/uploads/235/IK243MFXD475.png Please try to create a new page, and see if the same thing happens. Best regards
    in Bebuilder stopped working!! Comment by Phil June 27
  • If you have access to the WP dashboard, there should be no problems. Best regards
    in Betheme not working after migration Comment by Phil June 27
  • Please edit your color attribute, and ensure that you have the "Show in loop?" option enabled. https://forum.muffingroup.com/betheme/uploads/510/830IA9B3TSML.png Best regards
    in Icons on product image Comment by Phil June 27
  • The database option appears while you install a pre-built website: https://forum.muffingroup.com/betheme/uploads/444/V4YZZBSUWZHL.png https://forum.muffingroup.com/betheme/uploads/924/TC3CC6F98AV1.png https://forum.muffingroup.com/betheme/uploads/89…
    in HelpMe! Problem with hotel6 prebuilt website Comment by Phil June 27
  • Did you set any redirects or something similar? The page itself does not work: https://forum.muffingroup.com/betheme/uploads/038/KQUOLXPC2LES.png How did you create this new contact page? Best regards
    in Bebuilder stopped working!! Comment by Phil June 27
  • Hi, We have not tested this tool with our theme, and we do not support it. I suggest migrating it again using the Duplicator plugin. We never had problems with this tool. https://wordpress.org/plugins/duplicator/ Best regards
    in Betheme not working after migration Comment by Phil June 27
  • Hi, Please check the following article and try to follow steps mentioned there: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ Best regards
    in picture on the slider appears Comment by Phil June 27
  • Do you use the Contact Form 7 element in BeBuilder? Please try to set the color for Label in the Style tab of this element: https://forum.muffingroup.com/betheme/uploads/386/R7KMKCNHYKZD.png If you want to send a link to your website privately, plea…
    in Success Message Comment by Phil June 27
  • Hi, How about other plugins? Did you disable all plugins except Elementor to see if none of them cause it? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themef…
    in Before and After” Section Visible in Elementor but Not on Live Site Comment by Phil June 27
  • I am checking that on Firefox and Chrome on Windows 11.
    in Hot spot problems Comment by Phil June 27
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Portfolio items from the same "sub-category" Comment by Phil June 27
  • We did not touch this file, so you will not overwrite any changes we implemented by editing it. Best regards
    in Getting errors on ERROR LOG Comment by Phil June 27
  • Hi, You did not add any elements with dynamic data to your Query Loop. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Query loops not showing posts Comment by Phil June 27
  • Hi, While you installed this pre-built website, did you reset the database? Please import that demo again, and use the option to reset the database, and check if the problem persits. Best regards
    in HelpMe! Problem with hotel6 prebuilt website Comment by Phil June 27
  • There was a condition that checked if the blog page was set. We removed this condition from Betheme. Best regards
    in Sidebar missing in blog pages Comment by Phil June 27
  • Sorry, but the login credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/286/06YDT0HG0JTR.png Are you sure that they are correct? Best regards
    in Duplicating Popup Templates & Enabling Background Page Access Comment by Phil June 27
  • Hi, Thanks for reporting. I have passed it on to the dev team. Also I suggest replacing your custom CSS with the following one: .gform-theme-datepicker .ui-datepicker-title select { -webkit-appearance: unset; } Best regards
    in Gravity Forms Datepicker Compatibility Comment by Phil June 27
  • Hi, FYI, it was a database update to meet the new saving format, not a reset. Anyway, I can see that you have version 28.0.6, and the most current is 28.1.3, so please update Betheme to the newest version. After that, go to Betheme -> Tools, and …
    in Header disapear when working on Posts Comment by Phil June 27
  • Hi, Please try the following CSS code: @media only screen and (max-width:767px){  .products .product .image_links a{   opacity: 1!important;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Icons on product image Comment by Phil June 27
  • We have corrected it on your website, and it will be included in the upcoming update. Best regards
    in Sidebar missing in blog pages Comment by Phil June 26
  • The outdated Betheme version was the culprit. After an update, it works correctly. Best regards
    in Slider appearing on Category pages, but not on Shop main page Comment by Phil June 26
  • There are a couple of milestones happening simultaneously, so I suggest checking that from time to time. Best regards
    in Single Product Page Layout Issue with Variable Products Comment by Phil June 26
  • Yes, the font file should be in the Media library. We will check that as soon as we receive accesses from you. Best regards
    in Custom Font Uploads not working Comment by Phil June 26
  • It has been corrected and will be included in the upcoming update. Best regards
    in Global styles edit menu empty Comment by Phil June 26
  • Did you create a single post template for that CPT? In a template, it should not appear. If you did not create a template for that, then a custom CSS code should be written to hide this part. https://youtu.be/cV0ydTSGypI?si=PfQvTXJXZfucKxsx&t=26…
    in Hide Post Title section with Custom Post Type made with ACF Comment by Phil June 26
  • I have done exactly as on your Elementor page, so I hid the top content padding, the subheader, and added the section at the top of the map. https://forum.muffingroup.com/betheme/uploads/613/GQ70KB9X1D3Q.png Please check it out and adjust according …
    in Space on mobile Comment by Phil June 26
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure that you have sent all the re…
    in Sidebar missing in blog pages Comment by Phil June 26
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Success Message Comment by Phil June 26
  • You can use the Link title filed in the element settings: https://forum.muffingroup.com/betheme/uploads/200/VERB02F8X834.png Best regards
    in Accessibility Comment by Phil June 26
  • These errors occurred while we were testing and fixing your issue. They should not appear anymore. Best regards
    in Getting errors on ERROR LOG Comment by Phil June 26
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