Phil
Phil
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- Phil
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Comments
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Hi, Please re-register your license through Betheme -> Dashboard and recheck that. If this will not help, disable all of your plugins and try again. Thanks
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Hi, That is because you are using a Product template, and theme options do not influence that. You must edit your template and remove this element from there. https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-produc…
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1) Did you contact the plugin author? 2) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sur…
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Single post templates are global, just like product templates. So, you create a post template once and set the condition to affect all posts. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Open the product edition with BeBuilder, and the animation should be assigned to the wrap. https://forum.muffingroup.com/betheme/uploads/838/JQJU54WSN46J.png Best regards
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Hi, I suggest using the Sidebar Menu Builder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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I tried to log in but I was redirected to the page from your screenshot again. Are you sure that the password is correct? Best regards
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If you want to fit the regular menu on tablet view, I suggest decreasing menu items side paddings: https://forum.muffingroup.com/betheme/uploads/800/9STY1MWYX25Z.png Also, font size can be decreased a little: https://forum.muffingroup.com/betheme/up…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Which WooCommerce pages you try to edit, and how do you want to edit them? Best regards
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Hello, 1) This part is a Subheader. It can be removed globally for the whole website in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/202/95ADQVJ9YTLC.png Or you can hide it d…
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Hi, It depends on the browser. Please see how it looks on Chrome: https://forum.muffingroup.com/betheme/uploads/557/8VBGKL8A51SZ.png Unfortunately, we do not have influence on that. Best regards
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Hi, A little CSS tweak should do the job. For that, I suggest contacting the plugin author. Best regards
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I have checked that with Chrome and Firefox and it displays like this for me: https://forum.muffingroup.com/betheme/uploads/352/AFQQE9BJXOC3.png Did you try clearing your browser cache? If not, please do that, and check if the problem persists. Bes…
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You had misconfigured URLs in the WP Settings. Instead of HTTPS, you had HTTPS. After changing that to HTTPS, global sections started to work correctly. Best regards
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Sorry for the obstacles. Please check it now. Best regards
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Only unclosed/misplaced HTML tags cause these errors. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what mig…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Responsive editing in the Header Builder works just like on a regular page, so I suggest seeing the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ If something is unclear or you will st…
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Hi, You must adjust the font sizes in Betheme -> Theme options -> Fonts -> Size & Style to fulfill your needs. Best regards
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Did you translate your header template to other languages? Best regards
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What do you mean that the menu is closed when a menu item is selected? Nothing closes when I choose a menu item. https://forum.muffingroup.com/betheme/uploads/440/FUPJXJBC0XIO.png Can you attach a screenshot or video showing your problem, please? T…
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I thoroughly checked the site, and the issue is with the `attachment_url_to_postid()` function, which unfortunately performs very slowly on servers with very large databases. https://core.trac.wordpress.org/ticket/41281There are two solutions for th…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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The Critical Error shows that not Gravity Forms is the root cause but Woo Google Analytics Integration. https://forum.muffingroup.com/betheme/uploads/987/Y24SH7V3GJWK.png After I disabled it, the products on your website started to work correctly: h…