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Phil

Phil

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Phil
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  • Try the following CSS code: @media only screen and (max-width:767px){  .home #Header{    min-height: 260px!important;  }  .home #Header_wrapper{    background-size: contain!important;    background-position-y: 60px!important;  } } Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Yes, I mean switching from Betheme to some other theme like Twenty Twenty-Four for a test. Best regards
  • We must investigate this issue further, and I need you to send us your FTP access. Please do it as you did with the WP dashboard access. Remember to attach a link to this forum discussion. Thanks
  • I have done a test on your website, and changes saves correctly https://forum.muffingroup.com/betheme/uploads/525/ZPNS3KEP5L0Y.png https://forum.muffingroup.com/betheme/uploads/504/7RCHQLJU8W2Y.png Are there any steps to reproduce this issue? Best …
  • Hi, You can change the order with the following plugin: https://wordpress.org/plugins/taxonomy-terms-order/ Best regards
  • Try the following CSS code: .home #Header{  min-height: 800px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Sorry but the FTP credentials you have sent do not work. https://forum.muffingroup.com/betheme/uploads/624/ZH1DPPXYY88E.png Are you sure that they are correct? Did you check them before sending them? Best regards
  • Hello, This element does not have a featured option because it works on a default WooCommerce function which do not support that. Also, unfortunately, filters or hooks are unavailable for that, but you can overwrite these element functions in your c…
  • Please erase all settings from the deprecated section and set them again with the Advacned options. Thanks
  • For that, I suggest using the Header Builder. After you create a header template, you can assign it to the home page using the Page options. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://forum.muffingroup.com/betheme/up…
  • Hi, Please go to Betheme -> Theme option -> Header & Subheader -> Extras, and change the Custom switcher to Hide. https://forum.muffingroup.com/betheme/uploads/578/2PTCXSQF695Q.png Best regards
  • Hi, The following style is responsible for the height: https://forum.muffingroup.com/betheme/uploads/059/OT5HVWEM2JVO.png It comes from your child theme. You must edit the child theme styles file and reduce the padding declared there. Best regards
  • Open the template settings and change the sidebar position. https://forum.muffingroup.com/betheme/uploads/771/B7H65J6CDMUX.png Best regards
    in Widgets Comment by Phil May 2024
  • Hello, Please, turn off all of the plugins (except Elementor), refresh your cache, and check if the problem persists. Moreover, switch to another theme to see if the same problem appears. Thanks
  • Alright. If you have any other questions or problems, feel free to ask. Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • If you install a pre-built website that does not have WooCommerce installed, you must set it up manually. Please see the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-with-betheme/ Best regards
  • Hi, You can set the button's colors in Betheme -> Theme options -> Global -> Buttons. https://forum.muffingroup.com/betheme/uploads/917/RYPJ51NWGMG2.png Best regards
  • Hi, Is it a regular tab element or a product tab element? There is no option to achieve that with the product tabs element. Best regards
    in tab closed Comment by Phil May 2024
  • You can change that in Betheme -> Theme options -> Translate -> General. https://forum.muffingroup.com/betheme/uploads/949/BS3JVTLOSJ9D.png Best regards
  • I am always happy to help. If you have any other questions, feel free to ask. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-product-categories/ Best regards
  • Hi, You can change that in Settings -> Permalinks. https://forum.muffingroup.com/betheme/uploads/035/SNPS7L0RAQFT.png Best regards
  • Hi, Do you you have an example showing what you want to achieve? I do not want to misunderstand you. Thanks
  • I have rechecked that with both Chrome and Safari, and the correct favicon appears for me. https://forum.muffingroup.com/betheme/uploads/435/V42A38JMLPYV.png https://forum.muffingroup.com/betheme/uploads/879/07V7NS75ZSWG.png Did you try clearing you…
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
  • Happy to see that you found that. Let me know if I can help with anything else. Best regards
  • Hi, Please use the following CSS code: .mfp-container button{  background-color: transparent!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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