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Phil

Phil

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Phil
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  • The other workaround you can do is to use two wraps next to each other and inner wraps inside of them. https://forum.muffingroup.com/betheme/uploads/097/1RC5SJ5OZIGD.png Best regards
    in Wrap Alignment Comment by Phil April 2024
  • Please attach a link to page with that video so we can take a closer look at this. Thanks
    in Lottie file in IOS browser Comment by Phil April 2024
  • There is no setting for that. As a workaround, you can set a 1x1px transparent image as a marker image and set marker images directly in the markers. https://forum.muffingroup.com/betheme/uploads/112/N97M87Q8BLAA.png https://forum.muffingroup.com/be…
    in Map center Comment by Phil April 2024
  • What about this? I do not understand why the right side is marked, and on the left you can remove the padding if you want it to be closer to the left side. Best regards
    in Resize Masked Video Comment by Phil April 2024
  • Edit the page, and open Page Options. https://forum.muffingroup.com/betheme/uploads/956/2LLBH7E0U597.png https://forum.muffingroup.com/betheme/uploads/183/XG00WUXH84X1.png You might have a gear icon on the left side of BeBuilder, not on top as I do.…
    in Submenu tittle problem on a single page Comment by Phil April 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in How to show Feature image in Gallery Comment by Phil April 2024
  • Hi, Please edit your header template, open menu element settings and under style tab you can adjust the gap between menu items. https://forum.muffingroup.com/betheme/uploads/359/6P4HMZTFSIGS.png Best regards
    in reduce or increase the space Comment by Phil April 2024
  • Hi, I have imported this pre-built website into my environment, and indeed, there seems to be a problem with the display. I have passed it to the dev team, and we are investigating the source of this problem. Best regards
    in Installation of the site is different from the example Comment by Phil April 2024
  • Hi, Edit the advanced settings of the elements and set the bottom margin to zero. https://forum.muffingroup.com/betheme/uploads/643/AUTYRDD3V8LR.png Best regards
    in Spacing between elements Comment by Phil April 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Issues with Font Styling and Section ID Saving in BeTheme Version 27.4 Comment by Phil April 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in About the page refresh problem Comment by Phil April 2024
  • Hi, Map position is defined by the first marker you set, so you must adjust it: https://forum.muffingroup.com/betheme/uploads/957/8WC1O1ONIVV0.png Best regards
    in Map center Comment by Phil April 2024
  • Hi, 1) Please go to Betheme -> Theme options -> Responsive -> Header, and set the Search icon position to Top bar or Both. https://forum.muffingroup.com/betheme/uploads/480/Q0AT798MZ6G5.png 2) I can see that you already handled switching ba…
    in Enable Search on top of Mobile View Comment by Phil April 2024
  • Please go to Betheme -> Theme options -> SEO, and remove the code from the Google Analytics field. https://forum.muffingroup.com/betheme/uploads/003/WKVACQRTVB0D.png I have passed info to the dev team that this code is imported with pre-built …
    in Why does MUFFIN GROUP appear in my sites code with a Universal Analytics ID? Comment by Phil April 2024
  • Again with the new credentials I do not have access to the WP dashboard and I see what I showed on the screenshot in my previous message. Also, FTP does not work: https://forum.muffingroup.com/betheme/uploads/984/G9H5FLROMTK1.png Are these credentia…
    in We have theme version 21.0.4 installed. We need to Update to 27.3.9. Comment by Phil April 2024
  • Sorry, but another message is incomplete. For FTP, you have sent the host address, port, and something that looks like a username or password, so the password/username is missing (WP dashboard credentials are correct). https://forum.muffingroup.com/…
    in Sidebar template Comment by Phil April 2024
  • I have received your message, but you did not send FTP access as per my request. Anyway, I tried to install a fresh copy of Betheme, as it seems that these icons are missing in your files. However, you have really low upload file size limit set on y…
    in Bebuilder icons not appearing on editing platform Comment by Phil April 2024
  • Replace the previous code with the following one: .column_code pre{  background: -webkit-linear-gradient(bottom,#0ff 50%,#ff0 50%);  background-size: 42px 42px; } Best regards
    in <Pre>Code Background Comment by Phil April 2024
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Shop Sidebar Comment by Phil April 2024
  • On a regular page, yes, these are WooCommerce elements available in BeBuilder. Best regards
    in Bebuilder not showing Woocommerce options. Comment by Phil April 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Header editing in BeBuilder gives an error Comment by Phil April 2024
  • Hi, You can add a negative margin to the wrap on the left. See the following screenshots for a better understanding: https://forum.muffingroup.com/betheme/uploads/622/KC94V3VO32PZ.png https://forum.muffingroup.com/betheme/uploads/733/C991HUUXTEZZ.pn…
    in Wrap Alignment Comment by Phil April 2024
  • Hi, There is information that Custom colors work only with Custom Skin, so you must change the Theme skin to Custom. https://forum.muffingroup.com/betheme/uploads/436/JFQW3FES0I70.png Best regards
    in Changes color header font Comment by Phil April 2024
  • Hi, Please edit this page, open Page Options, and check if you do not have Subheader disabled there. https://forum.muffingroup.com/betheme/uploads/751/SYJ6LOLE5DDM.png Best regards
    in Submenu tittle problem on a single page Comment by Phil April 2024
  • Hi, There are no such icons as "icon-youtube-circled" or "icon-instagram-circled". You can find a list of available icons here: https://muffingroup.com/betheme/elements/icons/ Best regards
    in footer social icons Comment by Phil April 2024
  • Hi, First of all, I suggest creating a backup of your website before updating it with the Duplicator plugin. https://wordpress.org/plugins/duplicator/ When you do that, you can proceed to update regularly. If you encounter any issues after the updat…
    in best way to update theme and keep theme customization Comment by Phil April 2024
  • Hi, To make the video autoplay, it has to have autoplay and mute parameters assigned to it because browsers nowadays stop videos that are not muted. If you want to have autoplay on iOS (iPhones), additionally, video must have a playsinline parameter…
    in Lottie file in IOS browser Comment by Phil April 2024
  • For that, you can use the Advanced Custom Fields plugin: https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ Best regards
    in date from to Comment by Phil April 2024
  • Set this to the left: https://forum.muffingroup.com/betheme/uploads/926/SFZL6MASH0NM.png Remove padding from here: https://forum.muffingroup.com/betheme/uploads/799/TOLKOE5CA5I5.png Set padding to the section: https://forum.muffingroup.com/betheme/u…
    in Resize Masked Video Comment by Phil April 2024
  • I received your private message, but you did not attach FTP access. Please send another message with complete data. Thanks
    in Sidebar template Comment by Phil April 2024
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