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Phil

Phil

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Phil
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  • Hi, Please go to Betheme -> Theme options -> Shop -> Single product, and change the Gallery to Thumbnails: Bottom Left. https://forum.muffingroup.com/betheme/uploads/156/4GO7VC4KLG5Y.png Best regards
  • You can translate it in Betheme -> Theme options -> Translate -> Blog & Portfolio. https://forum.muffingroup.com/betheme/uploads/326/MRMJ1RSL9DBZ.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, Please edit your shop template and set the order for the sidebar on mobile. See the following video tutorial: https://support.muffingroup.com/video-tutorials/order-on-mobile/ Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Sorry, but the FTP credentials you sent are not working. Please send them again, but before, ensure that they are correct. Best regards
  • The link you have sent is correct. In Betheme -> Theme options -> Responsive -> General, you had this option selected: https://forum.muffingroup.com/betheme/uploads/836/T69KO17O36VS.png I have changed it to Default. Best regards
  • Yes, we base on the image stocks. Best regards
    in images Comment by Phil April 2024
  • https://www.freepik.com/premium-psd/mockup-luxury-car_16072873.htm https://www.freepik.com/premium-psd/mockup-front-luxury-car_16072946.htm https://www.freepik.com/premium-photo/car-interior-front-door-view-close-up-modern_6758534.htm https://www.fr…
    in images Comment by Phil April 2024
  • Hi, You can use the Tabs element, but it does not support JS content, so only simple elements like text or images can be placed in it. Best regards
    in Tabs - menu Comment by Phil April 2024
  • Hi, You can install/update the bundled plugin from Betheme -> install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to pu…
  • It will work with Elementor as well. Or you can use Footer Builder in Elementor, but it requires PRO version of the Elementor. Best regards
    in footer Comment by Phil April 2024
  • We have updated it there as well. Best regards
    in import page Comment by Phil April 2024
  • Hi, The Default store does not use the Header Builder or Mega Menu Builder, but one of the header styles from the theme options and the old method of creating a mega menu. https://youtu.be/y8WKmiKgT8o?si=_FT3ic8lG2BOFuRF Thanks
  • Some of the tools on your server interfere with JS codes and change their structure, causing this problem. Contact your server administrator to indicate what might be the culprit and disable it or customize it to prevent this from happening. Thanks
  • I could not replicate that. Are there any steps to reproduce this? Theme options work correctly for me. Best regards
  • I have tested it with another theme, and it does not work either. Cross-Origin Request is blocked by your server, so you must contact your server administrator and ask them to correct it. Best regards
  • Cross-Origin Request is blocked by your server, so you must contact your server administrator and ask them to correct it. Best regards
  • I have added a correction for the theme options' custom CSS. We will fix that in the upcoming update as well, so after the update, please remove this CSS I have added. Best regards
    in description Comment by Phil April 2024
  • Hi, 1) The mobile menu does not open because of one of your plugins. I deactivated all except the ones you can find on the supported list, and the hamburger menu started to work. https://forum.muffingroup.com/betheme/uploads/454/JLS7ZCHATUSV.png 2) …
  • Sorry, but I cannot log into your WP dashboard: https://forum.muffingroup.com/betheme/uploads/862/F1Q3HPECTPXW.png Do you have the admin panel address changed, or are there some other steps to access it? Best regards
  • Hi, Edit your page in the Page Options, and you can set the Slider there. https://forum.muffingroup.com/betheme/uploads/545/70K08D3QC0QP.png Best regards
  • The CSS works for opening subcategories by default. https://forum.muffingroup.com/betheme/uploads/719/XV87VQA2YD5U.png I thought that you did not assign categories widget on categories on purpose. Please send us the WordPress dashboard access privat…
  • I have corrected that. For some reason, the slider made with Slider Revolution was not imported, so I imported it again. https://support.muffingroup.com/faq/how-to-install-demo-sliders-using-revolution-slider/ Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hi, Your screenshot shows the Elementor panel. With that, you should contact the Elementor support instead. Best regards
  • Hi, 1) Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because th…
  • You are welcome. I am always happy to help. Best regards
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