Phil
Phil
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- Phil
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Hello, Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com…
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Hi, Please see the first point of the following article: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I am happy to see that you found the root cause. If I can help you with anything else, please let me know. Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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@bao920511, I was able to reproduce that on my environment, and passed this issue to the dev team. We will fix this in the upcoming updates. Best regards
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You had selected the Masonry tiles style. This style based on the featured image, and as your posts does not have images, posts were not visible on the blog page. https://forum.muffingroup.com/betheme/uploads/051/8LKKIPGDY8U6.png https://forum.muffi…
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We will take a closer look at this and correct in the upcoming updates. Now I can suggest you to adjust the mobile view following this video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
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Do you enable any optimizing tools on your server? I can see that some files are minified, but none of your plugins are responsible for that. This optimizing tool might be the root cause, and to ensure that it would be best if you contact your serve…
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Hi, All images and icons have their license. If you tell me which pre-built website you used, I can send you links to images so you can check what license they have. Best regards
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Hi, You can use the Footer builder. https://support.muffingroup.com/video-tutorials/footer-builder/ Best regards
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Hi, You can find instructions on importing custom icons on the following link: https://muffingroup.com/betheme/features/custom-icons/ Also, you can put your own icons to the icomoon to create a package of them, but the files must be created properly…
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Hi, 1) Please see the following article: https://wpmudev.com/blog/automatically-update-wordpress-navigation-menus/ 2, 3) Please turn off all of the plugins, refresh your cache, and check if the problem persists. 4) Are you sure that you set it up wi…
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Hi @bao920511, Did you followed the steps that Albert mentioned? Best regards
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Hi, Please go to Betheme -> Plugins, click to install the Slider Revolution, and check if the problem persists. If the plugin is installed but, the slider still does not appear, see the following article: https://support.muffingroup.com/faq/how-t…
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Please go to Betheme -> Theme options -> Responsive -> Header, and check the Transparent option: https://forum.muffingroup.com/betheme/uploads/345/QXY728JT16LG.png Also, go to Betheme -> Theme options -> Custom CSS & JS -> CSS,…
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Hi, It is rather not Betheme but a related question. I suggest you contact your hosting provider regarding this. Best regards
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Hi, Can you show me how it is supposed to look, please? Also it would help if you explain in more detail what you want to achieve. BTW, it is not recommended to mix two builders on one page. Best regards
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It is most likely not the root cause, but I tried to update Betheme on your website and noticed that your license key is registered on another domain. You can check it here: https://api.muffingroup.com/licenses/ Also, if this domain does not exist a…
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Hi, We do not have such functionality in our theme, so for that you would have to use an external plugin for WooCommerce. Anyway, I cannot recommend any other plugins than the ones we support: https://support.muffingroup.com/documentation/bundled-pl…
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Hi, Did you set up the mobile display as well? https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
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There is no setting for that. As a workaround, you can set the text to dark. https://forum.muffingroup.com/betheme/uploads/616/XV33WUXJDDNJ.png Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Please use the following CSS code: @media only screen and (max-width:767px){ #Footer .wp-block-image .alignright{ float: left; } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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I am happy to see that you found it. Please let me know if I can help with anything else. Best regards
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You can request Google to crawl your website. See the following link: https://developers.google.com/search/docs/crawling-indexing/ask-google-to-recrawl Best regards
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In that case, you should change the image width to 100% and Layer align to the scene. https://forum.muffingroup.com/betheme/uploads/345/CM5ULD7SCS14.png Best regards