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Phil

Phil

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Phil
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  • Sorry, but the FTP access you sent is not working. https://forum.muffingroup.com/betheme/uploads/300/WO8GA2KNCR5Z.png Are you sure that it is correct? Best regards
    in Strange Behaviour When Changing View Count Comment by Phil March 2024
  • Please also assign this popup to the Entire site with the conditions or select it in the Page options. https://forum.muffingroup.com/betheme/uploads/055/1IHZ4A3U4533.png https://forum.muffingroup.com/betheme/uploads/581/AYIGULC7Y5UK.png Best regards
    in Popup not working button Comment by Phil March 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
    in Bug Report - Disable Filters Comment by Phil March 2024
  • With the Developer BeBuilder view, the title is also visible next to the responsive switcher icons. https://forum.muffingroup.com/betheme/uploads/540/4X2O7OHWNZSS.png https://forum.muffingroup.com/betheme/uploads/896/AC6JBH5I07RS.png Best regards
    in How do I see what article / post I am editing? Comment by Phil March 2024
  • We have found the root cause and we will fix it in the upcoming update. For now, please use the following CSS code: input[type="url"]{  font-family: 'Poppins'!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -&g…
    in Contact Form 7 issues Comment by Phil March 2024
  • Hi, Please temporarily activate Slider Revolution, open Page Options, switch Slider Revolution to --Select--, and deactivate Slider Revolution then. https://forum.muffingroup.com/betheme/uploads/262/5G6JGW7PSNWQ.png Best regards
    in how to remove shortcode from header Comment by Phil March 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
    in Error executing Setup Wizard on multisite environment Comment by Phil March 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
    in Theme Options > Fonts > Family -- Dropdown Not Working Comment by Phil March 2024
  • To achieve that, you must use Header Builder along with Sidebar Menu Builder. I suggest you to also check these video tutorials: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ https://support.muffingroup.com/vi…
    in Triggering a popup using an Action Button in a Top Bar Right Header Comment by Phil March 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
    in Credit Card (Stripe) View of the fields Comment by Phil March 2024
  • Hi, I do not think there is a setting for that in WooCommerce. I think that with your question, you should rather contact WooCommerce support. Best regards
    in Invoice Settings Comment by Phil March 2024
  • You used the Column Text element in which you added HTML <a> tags, right? So, please add class="scroll" to it. https://forum.muffingroup.com/betheme/uploads/496/8VPIK5P7XXX4.png Best regards
    in Jump mark anchor like in the MainMenu Comment by Phil March 2024
  • Do not assign it here: https://forum.muffingroup.com/betheme/uploads/381/O6RQON83CZS2.png Assign it here: https://forum.muffingroup.com/betheme/uploads/294/9757WWF387O0.png Best regards
    in Text heading is always behind the main menu Comment by Phil March 2024
  • Please do as I described. Set the "Order by" to "Menu order", assign order to these pages (1, 2, 3, 4, 5, ... , 20), and set the limit display in the Query Loop. See the screenshots I have sent. Thanks
    in Using dynamic data in loop with site pages Comment by Phil March 2024
  • Hi, It is just a different builder navigation style. You can change that in the builder settings. https://forum.muffingroup.com/betheme/uploads/649/V7KKNRIICA9Z.png Best regards
    in Update Bebuilder Comment by Phil March 2024
  • Hi, There are two approaches to that. First you can use basic fields built in our theme. You can find these fields in the Page Options. https://forum.muffingroup.com/betheme/uploads/213/E34AZGL2ST75.png The second is to use an external SEO plugin li…
    in Image and fragment with link Comment by Phil March 2024
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
    in Not updating Comment by Phil March 2024
  • This is a share box. Not all services have a share option, and the most popular ones are available. If you want to add social icons with links to your socials, you can use the Icon Box element. Best regards
    in I need help Comment by Phil March 2024
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Contact Form 7 issues Comment by Phil March 2024
  • Hi, The post title you are editing is visible in the browser tab. If the title is too long, you can hover over it, and the whole title will appear. https://forum.muffingroup.com/betheme/uploads/191/S6OE9VC60V4C.png Best regards
    in How do I see what article / post I am editing? Comment by Phil March 2024
  • Hi, Thanks, @tradeart, for sharing your solution. However, I can see that OP is using the Elementor. With it, you must use the following attributes: class|open-mfn-popup,data-mfnpopup|#mfn-popup-template-XXX Replace XXX with your popup ID, and pla…
    in Popup not working button Comment by Phil March 2024
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Page with sidebar - empty space after content Comment by Phil March 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Revolution Slider Can Not show On Post but working on page Comment by Phil March 2024
  • Alright, so please use the Zoom Box element with no content and transparent overlay. https://forum.muffingroup.com/betheme/uploads/379/0CUA3CUS6LAB.png https://forum.muffingroup.com/betheme/uploads/536/8VB7QYUI5J52.png Best regards
    in Image hover Comment by Phil March 2024
  • Hi, You can use the Header Builder, set up one template in the Page Options of the home page, and set another template assigned to the entire site. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://forum.muffingroup.com/bet…
    in Header issue Comment by Phil March 2024
  • Hi, Please see the article below and follow the steps mentioned there: https://support.muffingroup.com/faq/troubleshoot-guide/ Thanks
    in Prebuilt website Barbeque BEtheme . Revolution slider problem. Comment by Phil March 2024
  • Hi, You can do that with the Blog Archive custom template. You can add it in the Templates tab. https://forum.muffingroup.com/betheme/uploads/562/Z7AMYHUV75MZ.png Best regards
    in I want to add or modify more than the existing blog layout? Comment by Phil March 2024
  • Hi, Please save the template, refresh it, and check if the problem persists. Best regards
    in Bug Report - Disable Filters Comment by Phil March 2024
  • Hi, Action Button does not support popup templates. I have passed it to the dev team, but now, to make it work, you must create a header template and set it up in the Button there. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ …
    in Triggering a popup using an Action Button in a Top Bar Right Header Comment by Phil March 2024
  • As I wrote in my previous message, I need access to your WP panel, so please send us access (username and password) to the user with admin rights. Best regards
    in Edits do not look the same when loading the web in desktop and mobile version Comment by Phil March 2024
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