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Phil

Phil

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Phil
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  • With the slider element, it cannot be adjusted this way with a CSS code. Anyway, it can be done with Query Loop. It should have the following settings: https://forum.muffingroup.com/betheme/uploads/039/ITJ33OZBD9T3.png https://forum.muffingroup.com/…
    in BeTheme Slider Comment by Phil June 16
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in White Space Comment by Phil June 16
  • Hi, It is a content top padding. You can hide it for the entire website in Betheme -> Theme options -> Global -> Advanced: https://forum.muffingroup.com/betheme/uploads/858/1XBVWVR80DG7.png Best regards
    in Random space at top of all pages Comment by Phil June 16
  • Hi, Did you add parameters in this field?: https://forum.muffingroup.com/betheme/uploads/036/AZIIZE4DILHT.png You are using YT videos, so parameters like loop or mute should be placed there. https://developers.google.com/youtube/player_parameters/#P…
    in Video Element not responding Comment by Phil June 16
  • Sorry, but except for the credentials that did not work, I have not received any other private message from you yet. Are you sure that you sent another message with complete and working data? Best regards
    in Widgets not shown Comment by Phil June 16
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Can't Update Template Comment by Phil June 16
  • Hi, If you use portfolio templates, then open the translated version of this template in BeBuilder, update it, and check if the problem persists. Best regards
    in The portfolio section changed maybe on an update Comment by Phil June 16
  • 1) For such functionality, you would have to use an external plugin. Remember that I cannot recommend any other plugins than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility 2) Instead of using paddin…
    in Homepage Sections – Horizontal Scrollable User Content Comment by Phil June 16
  • There is an Export/Import feature built into BeBuilder: https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/ However, you would have to copy all pages manually. Also if you would like to export theme options to another…
    in Can I use layout of other website Comment by Phil June 16
  • Hi, Open the Sidebar menu template, go to Settings, and set the Close button option to Visible: https://forum.muffingroup.com/betheme/uploads/944/1FN77MHLV4N4.png You can adjust it lower in the settings: https://forum.muffingroup.com/betheme/uploads…
    in Close SideBar Menu Comment by Phil June 16
  • So everything is fine now? Can I help with anything else? Regarding the mobile viewport, we have on our to-do list making BeBuilder previews adjustable. Best regards
    in Misaligning and responsive widths Comment by Phil June 16
  • Hi, So does your solution suits you? Is there anything else I can help you with? Best regards
    in Width image captions for inline image in % Comment by Phil June 16
  • We hope to release it this week. Best regards
    in version 28.1 Comment by Phil June 16
  • Always happy to help. If you have any further questions or concerns, please don't hesitate to ask. Best regards
    in Mobile Site issue Comment by Phil June 16
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you haven't received a message from us, please resend your login credentials. Ensure that you have sent all the re…
    in BeBuilder Editor Comment by Phil June 16
  • Please continue in the topic you created for that: https://forum.muffingroup.com/betheme/discussion/78679/white-space#latest Best regards
    in gap between the menu and logo and transparence Comment by Phil June 16
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Misaligning and responsive widths Comment by Phil June 14
  • Hi, You can try the single-page import feature. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
    in Want to use two prebuilt website templates simultaneously Comment by Phil June 14
  • HI, The slider element has a pre-defined layout, and it might be hard to customize it as you need. I suggest trying the Query Loops, with which you can create the slider you need. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8A…
    in BeTheme Slider Comment by Phil June 14
  • Hi, Please go to WooCommerce -> Settings -> Accounts & Privacy, and check the option to allow create users on My account page: https://forum.muffingroup.com/betheme/uploads/170/3UECLWEICMWC.png Best regards
    in Customer Registration Process & Page Missing Comment by Phil June 14
  • 1) You added the logo as the header background. Go to Betheme -> Theme options -> Header & Subheader -> Header, and remove the image set in the Top bar background. https://forum.muffingroup.com/betheme/uploads/101/IZOU4RTCAU0G.png https…
    in Trouble With Portfolio and Logo on top Comment by Phil June 14
  • If it is blank, add [woocommerce_checkout] to it. Best regards
    in Unable to change phone number from options to mandatory at checkout Comment by Phil June 14
  • Go to Betheme -> Theme options -> Sidebars, and add a sidebar (remember to save theme options): https://forum.muffingroup.com/betheme/uploads/435/X1NR048ZL0UN.png Then go to Appearance -> Widgets, and add Muffin Login widget to that sidebar…
    in Homepage Sections – Horizontal Scrollable User Content Comment by Phil June 14
  • You have a child theme with CSS styles that overwrite that: https://forum.muffingroup.com/betheme/uploads/750/6R8L1E3V5JBR.png Best regards
    in New color blog posts and Woocommerce Comment by Phil June 13
  • Hi, You can use the Duplicator plugin to clone the entire website put it on another domain, and then adjust it. https://wordpress.org/plugins/duplicator/ Best regards
    in Can I use layout of other website Comment by Phil June 13
  • I used an option to update the database, and everything seem to be fine. Should I look at a specific page or place? Best regards
    in Edit with BeBuilder update Comment by Phil June 13
  • Hi, Do not worry about it. It will be corrected in the next update, but will not cause any malfunction on your website before it. Best regards
    in Theme has outdated files Comment by Phil June 13
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Trouble With Portfolio and Logo on top Comment by Phil June 13
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Sendi…
    in New color blog posts and Woocommerce Comment by Phil June 13
  • Edit the section mentioned in the PageSpeed message, and in Advanced -> Dimensions, change from Full screen and switch to Default: https://forum.muffingroup.com/betheme/uploads/318/30DX9P68MOMW.png Best regards
    in Mobile Site issue Comment by Phil June 13
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