Phil
Phil
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- Phil
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Comments
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Can you please attach a screenshot showing how you created your custom portfolio template? Thanks
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Hi, Please go to Betheme -> Theme options -> Footer, and witch the Back to top option to one of two sticky ones. https://forum.muffingroup.com/betheme/uploads/398/7CQLV6FZ4ILL.png Best regards
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Hi, Make the featured image smaller, as you mentioned, and use the following CSS code: .single-photo-wrapper.image{ text-align: center!important; } Put it in betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Unfortunately, it still does not work. Best regards
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It is due to the Angle value. I moved the slider to any value and back to zero, and it started to work correctly: https://forum.muffingroup.com/betheme/uploads/463/WKO2I2YUULYD.png I tried to replicate this issue in my environment, but with no luck,…
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Hi, It looks like you reset the theme options. Do you have a backup of your website? Best regards
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Please see the following article: https://support.muffingroup.com/faq/troubleshoot-guide/ Especially the point about the cache. Best regards
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Hi, We are aware of that, and improving this is on our to-do list, so it will be added to the feature updates. Anyway, I am happy to see that you have found the solution. Best regards
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Do you refer to the same website or some other one? Best regards
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Hi, Please see the following article and follow the steps from there: https://support.muffingroup.com/faq/troubleshoot-guide/ Thanks
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Hi, Import the first pre-built website again, but when the popup to reset the database appears, use it. https://forum.muffingroup.com/betheme/uploads/450/1OS9ZCR9EFPF.png Best regards
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Hi, You can change thumbnail positions in Betheme -> Theme options -> Shop -> Single product in the Gallery options: https://forum.muffingroup.com/betheme/uploads/593/FVAMHA7TZQ4A.png Can you attach a link to your website so I can check the…
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Hi, Import the first pre-built website again, but when the popup to reset the database appears, use it. https://forum.muffingroup.com/betheme/uploads/450/1OS9ZCR9EFPF.png Best regards
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Hi, Can you please provide more details explaining what you want to achieve? Thanks
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No, there is no option for that. Best regards
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Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
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Do you refer to the same website? I tried to open it, and I received this: https://forum.muffingroup.com/betheme/uploads/083/9KEP214MPFIY.png Best regards
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Please open your popup template, go to Revisions, save the revision, restore it, update the template, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/573/22KJGM8JRAWM.png Best regards
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I have corrected the links, and now they work properly. https://forum.muffingroup.com/betheme/uploads/333/0V38I1ULHJ9Q.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, We had to update the plugin responsible for single-page import on these demos. Now it will work properly. Best regards
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Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
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Hi, 1) You are using the move up option, causing this problem. https://forum.muffingroup.com/betheme/uploads/709/BRQWMEPSFM1L.png Go to Betheme -> Theme options -> Responsive -> General, and select the option to disable move up on mobile. h…
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Hi, Please see the following video tutorial: https://youtu.be/bap9lt2prYU?si=wscyZqPYnW-WLh-r&t=832 Best regards
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Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
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Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
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We received your private message, but the FTP access does not work: https://forum.muffingroup.com/betheme/uploads/704/E7C0FN9LRGXV.png Are you sure that the login credentials are correct? Best regards PS. WP Dashboard access works correctly.
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You can put what you found in the HTML element. https://forum.muffingroup.com/betheme/uploads/791/L8GLO5ZJ6M5D.png Best regards
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Hi, Can you describe the steps you proceeded when you created your header, please? Thanks