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Phil

Phil

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Phil
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  • Try the following CSS code: #Top_bar.is-sticky{  background-color: transparent!important;  box-shadow: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Sorry, but we didn't get any message from you yet. Please check your email inbox for our response. Look also inside the spam folder. If you haven't received any message from us, please resend your login credentials. Be sure that you sent all of the …
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Templates Comment by Phil November 2025
  • FYI, there was a delay on the update, and it will be released today. Also note that if you encounter a bug you can always report it through the contact form: http://themeforest.net/user/muffingroup#contact Best regards
  • Hi, To which elements did you assign global styles? Best regards
  • Please do a test and temporarily disable this plugin. Then check if the zoom effect works correctly. If so, you should contact the plugin author regarding this. Best regards
  • Hi, The second section is set to Full width, and has paddings on sides set to 10%: https://forum.muffingroup.com/betheme/uploads/091/2N27QKV0Z8BV.png Do the same for the first section. Best regards
  • Hi, 1) Please note that none of our pre-built websites was done with WPBakery. For demos, you can choose between BeBuilder or Elementor. If you want to use WPBakery, you must create your pages from scratch, as it is not possible to edit content made…
  • I am happy to see that the problem has been resolved. Can I help with anything else? Best regards
  • You can try to do as described here: https://support.muffingroup.com/faq/slider-revolution-does-not-work-properly/ The cache you refer to is from a plugin or from the server? Best regards
  • Is the slug for your attributes in Cyrillic? If yes, please change it to Latin, and see if the problem persists. https://forum.muffingroup.com/betheme/uploads/709/8A024K93XMS2.png https://forum.muffingroup.com/betheme/uploads/128/K1EIBJPYQJ95.png Be…
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
  • Thanks for the screenshot. However, I am not able to tell much without taking a look at the website source. Screenshots should always be an addition to the link to the page with your problem. Please send us the WordPress dashboard access privately t…
  • Hi, 1) Go to Bethem -> Tools, use an option to regenerate Local CSS, and check if the problem persists: https://forum.muffingroup.com/betheme/uploads/380/IMLOVNCVY0IS.png 2) Try the following CSS code: #menu-item-79 .sub-menu .menu-item a{  flex-…
    in Templates Comment by Phil November 2025
  • Hi, I am sorry, but I do not understand. Please explain that in more detail. Thanks
  • It displays like this for me now: https://forum.muffingroup.com/betheme/uploads/893/EEV484W0AU4X.png Did you handle this in the meantime? Best regards
  • Hi, The Header Builder plugin is a deprecated feature, so you probably watched some older videos. Now, Header Builder is a part of Betheme, and no plugin installation is needed. You can find it in the Tempaltes tab. See the following video tutorial:…
  • Hi, I can see that the background video autoplays on both websites you sent on Chrome. Please disable all of your browser extensions and check if the problem persists. You can also check that in incognito mode. Best regards
  • It is good to see that you managed to adjust it according to your needs. Can I help you with anything else? Best regards
  • I am happy to see that it works correctly now. Is there anything else I can assist you with? Best regards
  • Did you do as the error message says, and did you contact your hosting provider regarding this? There could be something like ModSecurity that blocks that. Best regards
  • I do not know what plugin you are using. I can see that the HTML structure of the product image is different from the standard one. Maybe these classes will hint at which plugin is in use: https://forum.muffingroup.com/betheme/uploads/707/NZHYMGEFEW…
  • Hi, I have passed it on to the dev team, and was informed that it will be fixed in today's update. Best regards
  • 1) Add two additional wraps to this header. They should be set to be hidden on desktop and laptop with the responsive visibility option. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ The wrap in the middle should c…
  • Hi, 1) Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code; therefore, we cannot assist you with this plugin. Additionally, we do not recommend any plugins other than the…
  • Hi, Indeed, we support the WPRocket plugin. Essentially, it is a plugin that focuses on website optimization, featuring well-developed features that allow you to adjust various optimization details. I suggest checking their official website for more…
  • I believe it is challenging to find an example, as implementing it is a bit difficult and tricky. That is also why I asked for an example, as I talked about it with the dev team, they cannot think of a suitable solution for that. I can give you the …
  • Your first screenshot looks like a standard product layout from theme options. That is why it differs than the template. If you want to have the same layout, you must adjust your template. It means that if you want to have tabs, you must use the Pro…
  • Hi, Please adjust the image size according to the smallest one you are using in Betheme -> Theme options -> Blog & Portfolio -> Featured image: https://forum.muffingroup.com/betheme/uploads/071/9YXOUBW4CPC9.png Note to use the option to…
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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