Phil
Phil
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- Phil
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Hi, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Thanks
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1) I have checked pages, and edition works correctly. Look at the following example: https://forum.muffingroup.com/betheme/uploads/523/X2AZLAJPBOLF.png https://forum.muffingroup.com/betheme/uploads/692/V8ZCD0X4XBH8.png 2) Wrong menu items were assig…
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I finally was able to log into your FTP but it is not FTP to this website. The website you sent FTP to does not even have betheme installed. See screenshot from the themes catalog: https://forum.muffingroup.com/betheme/uploads/188/N9FQEJW5AU8D.png P…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi, I quite do not understand what you have problem with as you already answered yourself in your question. ? The product content element takes its content from the product. If you want to edit what is inside this element, you must edit the product …
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Hi, I am happy to see that you found it. If you have any other questions or problems, feel free to ask. Best regards
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Hi, Did you remove this page? https://forum.muffingroup.com/betheme/uploads/894/CTYBLVSTJ3LW.png Best regards
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As you want, but Shortcode does not have it, and we do not plan to add these options to it. Anyway if you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/1…
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Please check it out now. Best regards
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We have corrected it on your website. Please check it out. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Go to Advanced -> Dimensions, change height to custom, and set the same height value for all of them. https://forum.muffingroup.com/betheme/uploads/664/ME6J2MBU3WYM.png Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Try the following CSS code: @media only screen and (max-width: 767px){ .woocommerce-cart .coupon input{ width: 120px!important; } .woocommerce-cart .coupon button{ padding: 10px 5px!important; } } Put it in Betheme -> Th…
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Sorry, but we haven't received any private message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and I will check what can be changed to improve that. Notice! Please attach a link …
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Hi, This image is placed in the shop template. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
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Yes, I am using Firefox. Does it still crush for you? Best regards
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Hi, Are you sure that you are checking on the same browser widths? Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Do you refer to text on some specific page? I checked your website, and they display correctly for me. https://forum.muffingroup.com/betheme/uploads/139/BHP39AVMAR5Q.png Best regards
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Hi @TecnoCreative, Please send us the WordPress dashboard access and your license key privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Noti…
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Hi, There should be no option to place global sections in the header, and it is a bug. We will fix it in the upcoming updates. You should create your subheader like in the following video tutorial: https://support.muffingroup.com/video-tutorials/cus…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. What is more, ensure you have the newest version of Betheme installed. Also, pleas…
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Hi, I am glad to see that you managed to solve this with plugin support. If I can help with anything else, please let me know. Best regards
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Hi, Is it not how it works now? Can you attach a link to your website, please? Thanks
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Hi, Did you see this article?: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ Did you try all the steps mentioned there? Best regards
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Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
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Glad to see that you found the root cause, and I am happy that I could help. If I can help with anything else, please let me know. Best regards
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Hi, I suggest using the Footer Builder to recreate the whole footer because with widgets, it is not possible to achieve such layout. Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks