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Phil

Phil

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Phil
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  • What restrictions do you mean? Do you refer to new features? If so, they will be available on all plans here: https://muffingroup.com/betheme/pricing/, beyond ThemeForest. Best regards
    in new plans? Comment by Phil July 1
  • You cannot use two different builders on the same page. Elementor and BeBuilder have completely different structures, and they cannot be used on the same page at the same time. If you started building a page with one builder, you should stick to it …
    in Problems. Comment by Phil July 1
  • Hi, I am sorry, but I do not understand. Could you elaborate on that, please? Thanks
    in Themeforest Paid licenses Comment by Phil July 1
  • Can you explain in more detail what you mean, please? Thanks
    in Filter not working Comment by Phil July 1
  • Since there are no known security flaws in the current version of the theme, our development team cannot make any "adjustments" without technical data. We highly recommend reaching out to your hosting provider or the support team of the se…
    in Security checkup Wordpress Comment by Phil July 1
  • Hi, That is right; just as the name of this plan says, you can run an unlimited number of websites. You do not need to switch the existing websites to this plan if you do not need to. Licenses bought on ThemeForest remain valid and will continue to …
    in new plans? Comment by Phil July 1
  • Please check it out now. I have changed the z-index for the wrap with the sidebar to two: https://forum.muffingroup.com/betheme/uploads/273/09SJPLU23XMY.png And added the following CSS code in your theme options: https://forum.muffingroup.com/bethem…
    in Shop filter looking bad on the mobile device Comment by Phil July 1
  • Try the following CSS code: .wpcf7-form .wpcf7-response-output{  color: #fff; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Can't Import prebuild website Comment by Phil June 30
  • You can create a custom template to adjust the view of the post page, and filters will work on Query Loop as well. https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Regarding excluding the category, there is …
    in Have a filter to sort posts in wrap section Comment by Phil June 30
  • Hi, At the moment, there is no option to change it, but we will add this in the next update. Best regards
    in Translate "Choose" from Filter Form Comment by Phil June 30
  • Hi, It would work only on archive pages, such as category pages with the filter form element, but it will not work on a regular pages. Best regards
    in Have a filter to sort posts in wrap section Comment by Phil June 30
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Shop filter looking bad on the mobile device Comment by Phil June 30
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in menu space Comment by Phil June 30
  • Hi, Fancy Heading elements accept only some HTML tags. Instead of the <sub> tag, use span, with the following CSS code: .fancy_heading .title span{  font-size: 0.6em;  position: relative;  bottom: -6px; } Best regards
    in Fancy Header element does not support HTML tags? Comment by Phil June 30
  • I have updated Betheme on your website to the newest version, and it seems to work properly. https://forum.muffingroup.com/betheme/uploads/232/QONK1QT90Q3Y.png Please check it out now. Best regards
    in Problem after Theme-Update from Version: 1.6.1.1 to Version: 28.4.4 with BeBuilder Comment by Phil June 29
  • Hi, Please go to Betheme -> Theme options -> Performance, and ensure that you do not have Font Awesome disabled: https://forum.muffingroup.com/betheme/uploads/022/Y74YGKDWDFZ8.png Best regards
    in Icons not showing on frontend Comment by Phil June 29
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent theme and recheck it. Thanks
    in Shop filter looking bad on the mobile device Comment by Phil June 29
  • While 512 MB is indeed our standard recommended value, larger and more complex websites with a high number of active plugins—which is exactly the case with your setup—often require a significantly higher memory limit to run smoothly. Plugins like WP…
    in problem with polylang and betheme Comment by Phil June 29
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
    in One page has a different footer Comment by Phil June 29
  • The "On click" trigger is to display popups only after clicking on a particular button on your page. If you want to display the popup on start, you must change the display trigger to "On start". https://forum.muffingroup.com/beth…
    in POP UP display on WooCommerce catgory Comment by Phil June 29
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in One page has a different footer Comment by Phil June 27
  • Hi @jcha33, So everything is fine now? Can I help with anything else? Best regards
    in Mailchimp embedded form not displaying correctly Comment by Phil June 27
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Problems. Comment by Phil June 27
  • Hi, What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
    in Hide BUY NOW default button Comment by Phil June 26
  • Hi, 1) Because of the Blog Slider element construction, it is not possible to achieve such a layout. But you can recreate it with the Query Loop: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf 2) Icons do not…
    in Equal height blog slider items and a little cosmetic modification of navigation arrows Comment by Phil June 26
  • The excerpt dynamic data does not work, because this field is empty in your posts: https://forum.muffingroup.com/betheme/uploads/220/L6FDT8NYQVJW.png I have added a test text in the excerpt field, and it works: https://forum.muffingroup.com/betheme/…
    in Loopbuilder adding column text with dynamic data? Comment by Phil June 26
  • We have corrected it on your website, and the limit is available: https://forum.muffingroup.com/betheme/uploads/431/XOD2M4K9AJMX.png It will also be added in the upcoming update. Best regards
    in ajax filter blog categories / remove see more Comment by Phil June 26
  • For some reason, credentials still do not work: https://forum.muffingroup.com/betheme/uploads/713/VQOHSWDK2YJA.png Do they work for you? Best regards
    in Loopbuilder adding column text with dynamic data? Comment by Phil June 26
  • I am glad we could help. If you have any other questions or problems, feel free to ask. Best regards
    in Theme Update Issues Comment by Phil June 26
  • Hi, Can you explain in more detail what you mean by "being removed", please? It would help if you attached an example of a subdomain. Thanks
    in BETHEME LICENCE USED ON SUB DOMAINS Comment by Phil June 26
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