Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please try to use the single-page import on those demos again now. We had to update the tool responsible for this feature on those demos. Thanks
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Hi @phanbdm, I received your login credentials, and they work (only FTP leads to an empty catalog), but I can see that you already have some content on your website. Checking this issue requires us to run a pre-built website installation, which lead…
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1) I can see that you have a cache plugin installed and active, and most likely, it is the cause of why you do not see changes on your website. I suggest keeping it disabled until you finish working on your website to prevent issues like this. 2) Se…
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Is everything correct with your website? I tried to access it, but it did not work. https://forum.muffingroup.com/betheme/uploads/431/EIDRAICE7JJS.png Best regards
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Unfortunately, we do not have such a feature in our theme. To achieve that, you must use some external plugins. Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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We have found the root cause. The fix for that will be in the upcoming update. If you need to fix it earlier please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.n…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You have a class added to this div, but the overflow property is not assigned to this class or anywhere to this div. When I assigned this property to the div, overflow worked as it should. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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To check that properly we will you you to send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum di…
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You placed it in the wrong element. You should use the Plain Text element with the shortcode parser enabled. https://forum.muffingroup.com/betheme/uploads/882/ADYH1OPBIYQR.png Best regards
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I am glad that you found the root cause. Best regards
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Hi, 1) Is there anything I should fill to show these checkboxes? I do not have them, and I am not familiar with Dutch. 2) Try the following CSS code: .wc-block-cart__submit-container{ background-color: #000; border-radius: 8px; } .wc-block-cart__s…
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Hi, I checked your website, and I do not see anything like this. Did you handle this in the meantime? Best regards
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Sorry, I overlooked your question about the image. However, I quite do not understand that. Can you explain it in more detail, please? Regarding Global Sections, you are looking in the wrong place. In BeBuilder Blocks Admin, you can find the Global …
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Hi, In the Post Content element (in the template) did you set up the Source to BeBuilder? https://forum.muffingroup.com/betheme/uploads/082/W55LM6VLVAME.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-overlap-elements-in-the-bebuilder/ Best regards
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The dots can be removed with the following CSS: .section_video .mask{ display: none; } But the bars depend on the device viewport, as the video is scaled down: https://forum.muffingroup.com/betheme/uploads/088/LN5C3R1I0UKH.png https://forum.muffing…
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Happy to see that you handled it. Can you tell me what the reason was, please? It might help other people with similar problem. Best regards
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Hi, You must edit the element with the shortcode and set its margins to zero. https://forum.muffingroup.com/betheme/uploads/317/BWPF0IRZYDGF.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Thank you for the video. We replicated this in our environment, and as soon as we find the culprit, I will let you know. Best regards
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1) Regarding my second question, even though I have set it up, as you wrote, just like in the previous webshop, it is not possible that I click on a category in the header section and that a subcategory appears within it, and thus the customer can …
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Hi, I must consult that with the dev team. I will let you know as soon as I receive a response from them. Best regards
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Hi, I have passed it to the dev team. We will take a look at it. Best regards