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Phil

Phil

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Phil
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  • Yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please attach a link to this forum discussi…
    in Massive Theme Issues, Betheme Support unhelpful over the last month Comment by Phil December 2023
  • Now I can log onto your website. We need to take a closer look at this on our side, but now I have fixed it on your website, by adding a custom CSS to Betheme -> Theme options -> Custom CSS & JS -> CSS and by changing one image width fr…
    in problems with my website: albertespinola.es When I navigate with the phone it stays locked and I ha Comment by Phil December 2023
  • Hi, Try the following CSS code: .mfp-iframe-holder .mfp-content{  max-width: 1400px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Lightbox pdf window size Comment by Phil December 2023
  • Hi, Sorry, but I do not see that what you showed on the screenshot. https://forum.muffingroup.com/betheme/uploads/138/RFVAYPVZ4XPK.png Did you handle this in the meantime? Best regards
    in Page Section Not Editable Comment by Phil December 2023
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Moved my website to a new domain and deleted the old website Activation Comment by Phil December 2023
  • Hi, 1) No, there is no option to replace that in the search result with that custom page. 2) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to conta…
    in Convert the search for something that does not exist to a 404 page in WordPress Comment by Phil December 2023
  • You have included 3 categories which combined have 12 posts. https://forum.muffingroup.com/betheme/uploads/536/7E28XFXF20GG.png https://forum.muffingroup.com/betheme/uploads/968/1RL9FWU9BJ0C.png If you want to show all posts, remove categories from …
    in Blog Comment by Phil December 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Malfunction of Web Pages Comment by Phil December 2023
  • Mobile menu breakpoint can be changed in Betheme -> Theme options -> Responsive -> Header, but the max what you can set there is 1240px. To set a different breakpoint, you would have to use the header builder and Hide/Show under the option …
    in About responsive menu Comment by Phil December 2023
  • Alright, it is corrected now. Also, you now have a Betheme package that is not officially available. If you notice anything that does not look or work as it should, let us know as soon as possible. However we widely tested this package, so you shoul…
    in Problem with "Blog Teaser" element Comment by Phil December 2023
  • Sorry, but the credentials I received does not work. https://forum.muffingroup.com/betheme/uploads/810/YSOS796CE69O.png Did you check them before sending them? Can you resend them, please? Thanks
    in Header solid Comment by Phil December 2023
  • Try the following CSS code: .woocommerce div.product div.images .flex-control-thumbs li{  width: 20%!important; } .woocommerce div.product .woocommerce-product-gallery--columns-4 .flex-control-thumbs li:nth-child(4n+1){  clear: unset; } .woocommerce…
    in Product Gallery only displays maximum 5 images Comment by Phil December 2023
  • If your attributes are set to color type, then they will display this way. You need to create custom swatches just like in the video tutorial I have sent in the first message, and they will display this way with the BeShop Attributes widget. Best r…
    in Filters Comment by Phil December 2023
  • Sorry, but we do not provide such type of support, only through the forum or private message. Best regards
    in Can't edit templates Comment by Phil December 2023
  • I created a new page on your website (BeSupport test page), and added Offer Slider with some CSS adjustments. Can you please check it, and confirm that it is what you wanted to achieve? Thanks
    in offer slider image cannot be set to cover Comment by Phil December 2023
  • Try one of these two CSS codes: To correct the display .products .product .desc .mfn-li-product-row-button{  flex-direction: column; } To hide the brand: .products .product .desc .mfn-li-product-row-button .yith-wcbr-brands{  display: none; } Put th…
    in hide category information from product list Comment by Phil December 2023
  • Hi, If you want to use it as a button, open the button options and change the Functional button option to Open popup. https://forum.muffingroup.com/betheme/uploads/765/2MXC6L69B2YX.png Then, put the popup ID in a field that will appear below. https:…
    in Pop up display trigger on click Comment by Phil December 2023
  • Did you see the second part of my previous message? Did you try adding empty space to the image itself with some graphic editor? Best regards
    in Background image jumps Comment by Phil December 2023
  • Sorry, but I am not able to replicate it. All pages that I open load. https://forum.muffingroup.com/betheme/uploads/071/MUBYZVDIJFJH.png I checked that on Windows and Mac, and both of them work correctly. Do I need to proceed with any particular ste…
    in BeBuilder not loading anymore Comment by Phil December 2023
  • Right after downloading it, I was able to play it. I have a BBQ demo installed, but I do not have such an issue. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.…
    in Header solid Comment by Phil December 2023
  • Sorry, but again, you sent an incomplete message. You did not attach a link to your website and did not attach FTP. Please send a complete message. Thanks
    in BeBuilder 'Page Does Not Exist' Comment by Phil December 2023
  • Sorry, I noticed that I prepared a message for you but somehow I did not send it. You had it almost done, but there was missing "mfnpopup" after "data": https://forum.muffingroup.com/betheme/uploads/700/HFC7JB6LQGDG.png I have ad…
    in Open a popup template from a revolution slider button Comment by Phil December 2023
  • Sorry, but you sent an incomplete message. It contains only FTP access, and WP dashboard access is missing. Please send another message with complete data. Thanks
    in BeBuilder 'Page Does Not Exist' Comment by Phil December 2023
  • You had the limit set to 60. When I changed it to 8, the load more button appeared. https://forum.muffingroup.com/betheme/uploads/324/HQO4ATSVP2EM.png https://forum.muffingroup.com/betheme/uploads/415/0W1AZYC5ADRH.png Best regards
    in Blog Comment by Phil December 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/246596#Comment_246596 We are surprised by such an answer. Did they tell you anything more about that? We are curious how it may break WordPress. It is a setting available on most servers, and …
    in Can't edit templates Comment by Phil December 2023
  • Hi, Sorry, but your video does not work. https://forum.muffingroup.com/betheme/uploads/575/ZZXW64QHTBF6.png Can you check that, please? Thanks
    in Header solid Comment by Phil December 2023
  • Hi, What do you mean by that you do not have premium Betheme? We do not offer a premium version, and there is only one available in the ThemeForest. Anyway, you can remove the logo from the footer through Appearance -> Widgets. https://support.mu…
    in Footer Logo Comment by Phil December 2023
  • Hi, Did you try reinstalling this plugin? You do not have to worry about losing any data because it is stored in the database (you can always create a website backup for safety). After that, you should have the newest version of the plugin installed…
    in VisualComposer not updating via BeTheme Plugin Updates area Comment by Phil December 2023
  • Hi, For that, you would have to use an external plugin, but I cannot recommend any other than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility. If you would like to suggest some features for future up…
    in Can I create a listing service website? Comment by Phil December 2023
  • Hi, Please go to Betheme -> Theme options -> Responsive -> General, and check if you do not have Section horizontal padding disabled for mobile. If it is, change it to default and check if it is what you wanted to achieve. https://forum.muf…
    in Full screen website but boxed on mobile Comment by Phil December 2023
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