Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,996
- Last Active
- Roles
- Moderator
Comments
-
Alright then, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a l…
-
1) Try the following CSS code: .woocommerce-account #customer_login .col-1, .woocommerce-account #customer_login .col-2{ width: 100%; } .woocommerce-account #customer_login .col-1:after{ display: none; } .woocommerce-account #customer_login .col-1…
-
Hi, This demo uses Header Builder, and you can change the logo in the header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
-
Hi, You must open translated version of this page, and remove it from there as well. Best regards
-
Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Hi, You must update the Betheme and follow this video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
-
Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
-
Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
-
Hi, Did you try to adjust that in the Pricing Item element Style tab? https://forum.muffingroup.com/betheme/uploads/859/LKUJCHPB08YB.png Best regards
-
Hi, Do you use Wordfence by chance? It might be causing it, and here you can read how to solve that: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ Best regards
-
Updating the image should not cause that. It is more likely if you put some HTML code with errors or some JS, but media replacement is a rather simple and safe action. Anyway, if this will happen again, please let me know. Best regards
-
You must replicate it with HTML and/or shortcodes. https://muffingroup.com/betheme/elements/icon/ Best regards
-
Hi, Sorry, but we provide this forum in English only. Please rewrite your message in English. Thanks
-
You must use the Sidebar Menu Builder to create a vertical header, but there is no option to add Mega Menu. https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Mega menu works only with a horizontal header made with…
-
Hi, You can use the license key you purchased on the staging domain if it follows an appropriate pattern. See the following article: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
-
Hi, Did you try disabling plugins to see if none of them causes it? If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we …
-
I thought that you used Header Builder as I suggested, but I can see that you still have a standard header from theme options. Go to Betheme -> Theme options -> Responsive -> Header, and set the position there: https://forum.muffingroup.com…
-
Hi, Please go to Betheme -> Tools, and use the Laptop Breakpoint option. https://forum.muffingroup.com/betheme/uploads/725/WPBZT7ICHP4K.png Best regards
-
Sorry, I do not know what I mentioned custom CSS field, I meant Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/834/ZPKWZZ5VQUGF.png Best regards
-
You can ask your hosting provider to take a closer look at this matter. You can also consider changing the hosting. Unfortunately, we do not manage server configuration, so we cannot advise which setting, option, or tool might cause that. Best rega…
-
Sorry, but I do not see any credentials in the private message: Can you send another message, please? Thanks
-
Hi, Are you using one of the header styles from the theme options? If yes, then if you remove links from Betheme -> Theme options -> Social, then they will disappear from the live website. Best regards
-
I have reassigned arrows in the template, saved it, purged the cache, and the arrows appeared. https://forum.muffingroup.com/betheme/uploads/743/GO0Y4G54B0XX.png Best regards
-
I do not see these boxes. https://forum.muffingroup.com/betheme/uploads/352/9HYA33FDKE3I.png Do they appear on a particular product? Best regards
-
The issue is somewhere on the server side. Files are not loading properly, and most of the functions do not work, including page save/update. https://forum.muffingroup.com/betheme/uploads/325/M8NP7S4UOQJK.png I would start by checking the certificat…
-
I received your private message, but you attached a link to your website only with no WP or FTP access. Please resend a private message with all required data. Thanks
-
No, Slider Revolution is part of the bundled package and you can access it through your WP panel. https://forum.muffingroup.com/betheme/uploads/199/KLA7IBT36SA3.png Best regards
-
See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
-
1) Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance befo…
-
I just received access to your dashboard. However, when I checked your website, everything looked correct on the Edge browser. https://forum.muffingroup.com/betheme/uploads/738/3F8X200XO8EH.png Did you handle this in the meantime? Best regards