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Phil

Phil

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Phil
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  • Alright then. Please let me know about the results. Best regards
    in Template update problem Comment by Phil November 2023
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please attach a link to this forum discussion. Sending…
    in Betheme 27.2.10 fix for Elementor causes major layout changes Comment by Phil November 2023
  • Hi @davida162, It is because of Cross Origin Policy, and you must allow loading frames because the server is blocking iframes. https://developer.mozilla.org/en-US/docs/Web/HTTP/Cross-Origin_Resource_Policy Best regards
    in BeBuilder Stuck on Loading Page Content Comment by Phil November 2023
  • It is an element option, not a Theme option. Edit your header template, and click on the menu burger element. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
    in Edit Slider Revolution Comment by Phil November 2023
  • Hi, Yes, it is possible with the Header Builder. To learn more about this tool, see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Vertical menu Comment by Phil November 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Mega menu header keeps open on sticky menu Comment by Phil November 2023
  • Hi, Your website seems to be correct. https://forum.muffingroup.com/betheme/uploads/729/E6ZJD1MB94RF.png Did you handle this in the meantime? Best regards
    in Betheme dissapeared Comment by Phil November 2023
  • It is a Unique ID of an element. To regenerate it, you must save the revision and restore it. Best regards
    in unpacks the elements in BeBuilder Comment by Phil November 2023
  • Hi, Sorry, you wrote beyond my working time, so I could not answer you Please edit this page and switch the Slider Revolution to --Select-- in Page Options. https://forum.muffingroup.com/betheme/uploads/408/0VOE1JOZXRBD.png If you removed the Slider…
    in How do I delete the revolution slider code shown in front end above menu in homepage? Comment by Phil November 2023
  • Hi, The menu items have anchor link written in small letters, but section ID have capital letters: https://forum.muffingroup.com/betheme/uploads/396/3VB3GU7AW2LB.png https://forum.muffingroup.com/betheme/uploads/205/WIMB7KBOWGDE.png When you correct…
    in Anchor on the page doesn't work Comment by Phil November 2023
  • Hi, In Elementor, you can use the Shop Slider element only. In BeBuilder, you can also use the Query Loop for that: https://support.muffingroup.com/video-tutorials/how-to-create-custom-product-slider-part-1/ Best regards
    in Created a customized product carrusel Comment by Phil November 2023
  • It seems to be an issue with WPBakery itself. I have activated another theme (Twenty Twenty-Four) for the test, and the same thing happens there. https://forum.muffingroup.com/betheme/uploads/562/MVZNHLBA87JX.png In that case, you should contact the…
    in Diasappeared frontend content Comment by Phil November 2023
  • I see no reason for this CSS. I passed it to the dev team, and if it is not necessary, we will remove it in future updates. If you need to remove it now, you can use custom CSS code. Do you need help with writing it? Best regards
    in "Opening Hours" element has old responsive classes Comment by Phil November 2023
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
    in Category titles Comment by Phil November 2023
  • Unfortunately, no, because the positions of the elements there are calculated dynamically. Best regards
    in Blog Element Comment by Phil November 2023
  • UIDs of elements were not assigned correctly. I saved a revision of this page and restored it, and these actions regenerated the UIDs. Best regards
    in unpacks the elements in BeBuilder Comment by Phil November 2023
  • Or maybe I was wrong. I rechecked your child theme and noticed that you did not make any modifications to the files. When we were correcting that, we proceeded a couple of steps in the meantime so I might falsely accuse the child theme. It might als…
    in Position Error Popup BE Builder Comment by Phil November 2023
  • 1) Technical barriers prevent us from correcting that for layouts from theme options, but in the header builder, it is correct. 2) This part from the screenshot is not WPBakery related, only the image width and height are related to it. And indeed, …
    in More improvements based on google page speed and gtmetrix Comment by Phil November 2023
  • Please ensure that you do not have Templates disabled in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/325/HOSQRW2EO9WY.png Also, ensure that you have the newest version of Betheme installed. …
    in I am not able to find header Builder Comment by Phil November 2023
  • I thought you needed it only in one place. You can change the Column Text editor in the BeBuilder settings to Code. https://forum.muffingroup.com/betheme/uploads/522/KY2KQ2BYYOTK.png Visual (TinyMCE editor) is not an appropriate editor when you want…
    in Link are deleted in column text Comment by Phil November 2023
  • I have added these elements just like on your screenshot, and the display is correct: https://forum.muffingroup.com/betheme/uploads/647/WA65ICCWVYJ1.png Are you sure you did not add or decrease extra padding on the tablet view? Does the same thing h…
    in "Opening Hours" element has old responsive classes Comment by Phil November 2023
  • You can create special menus with appropriate categories as menu items, and instead of using Shop Categories widgets, use the Menu widget. Best regards
    in Sidebar filter "Plugin | Woocomerce" do not appears Comment by Phil November 2023
  • It means one of the plugins is the root cause. You can find the culprit by disabling them one by one. Then you can decide if you can get rid of the plugin, or contact the plugin author to correct this. Best regards
    in It take so long to show the modification from the website Comment by Phil November 2023
  • Always happy to help. If there is anything else I can help you with, please let me know. Best regards
    in The BeBuilder is not working. Comment by Phil November 2023
  • It is not a bug, but it was created in this way. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Bes…
    in Duplicated Pictures and Disorder on Product Gallery Grid Comment by Phil November 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in header issues after demo import furniture Comment by Phil November 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Show and hide buttons disappeared in BeBuilder Comment by Phil November 2023
  • We have corrected it. Please check that, and let me know if everything works fine. Best regards
    in unpacks the elements in BeBuilder Comment by Phil November 2023
  • I created a new page, put a shortcode there, and it works correctly: https://forum.muffingroup.com/betheme/uploads/570/QPT71OEFHSBA.png https://forum.muffingroup.com/betheme/uploads/026/WD83MLPJKBST.png There might be something wrong with your short…
    in Recipes on blog Comment by Phil November 2023
  • The login credentials you sent do not work for this website. Anyway, I checked the license manager, and this license key is registered to a completely different domain: https://forum.muffingroup.com/betheme/uploads/981/3LJ2VPV0JS5W.png To use it on …
    in Problems with theme Comment by Phil November 2023
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