Phil
Phil
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- Phil
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1) Your theme options works correctly for me: https://forum.muffingroup.com/betheme/uploads/354/52IR7HGKOZ4R.png Please check if the same thing happens when you open WP dashboard in a different browser. 2) I neither see this part under your footer: …
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Hi, Can you tell me the steps you proceed in the setup wizard? I want to try to replicate your issue in my environment. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Did you receive some response from WPBakery? Do you still need help with that? Best regards
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Hi, I received your message, but it contains only access to the website, and I need to check the WP dashboard. Please send login credentials to the WP dashboard, as you did with the previous message. Thanks
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You can achieve that by using dynamic data. It should look like this: {postmeta:FIELD_META_KEY}. Best regards
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Hi, It is a standard WooCommerce functionality. The same thing happens with another theme: https://forum.muffingroup.com/betheme/uploads/402/DLIEFTRNRKX9.png (Twenty Twenty-Three on screenshot) In that case, you should contact the WooCommerce suppor…
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1) I have corrected images on your website (used the regeneration option). Please check it. 2) Your following custom CSS code broke the layout: https://forum.muffingroup.com/betheme/uploads/729/XHL4GZQ32A95.png I have commented it out, and if you en…
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Hi, It seems to be added by WooCommerce or some additional plugin to it. You should contact the plugin support regarding this. Best regards
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Hi, As I know, Font Awesome offers a plugin for WordPress: https://fontawesome.com/v5/docs/web/use-with/wordpress/. When you install it, you can use Font Awesome icons classes on your website. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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https://forum.muffingroup.com/betheme/discussion/comment/244927#Comment_244927 Are you sure that you carefully followed this video tutorial form the beginning till the end? Your construction completely differs from what Albert showed in the video tu…
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Hi, Do you have the newest version of Betheme installed? Do you maybe use Wordfence by chance? Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priva…
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You placed the popup ID in the wrong place: https://forum.muffingroup.com/betheme/uploads/939/YEE5DKKNMEII.png It should be here with an # at the beginning: https://forum.muffingroup.com/betheme/uploads/117/TRT2IKR8WM9P.png Best regards
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Hi, Open image options and assign the height value, and all images will be the same size. https://forum.muffingroup.com/betheme/uploads/614/QR0BRU89W7G0.png Best regars
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You need to translate your header and mega menu templates. Also, you must ensure that the translated header template is assigned to the entire website (it will affect only the language to which it is translated). Best regards
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Hi, To achieve that, you can use the single-page import. Create a product template and use single-page import to put the content there. https://forum.muffingroup.com/betheme/uploads/616/FJQDYZFDRKEC.png Best regards
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1) There is no setting to move the button to this position. To achieve such a layout, you would have to use Query Loops for: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf 2) Sold-out text can be changed in t…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It's great to see that my colleague resolved your problem. And we are happy to see that you are satisfied with our help. Always happy to see such kind words. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us your license key, the WordPress dashboard, and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attac…
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Hi, You must upload your video to some video hosting service. It can be for example Google Drive. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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If you create multiple custom fields, you can easily achieve that. Best regards
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You are welcome. Always happy to help. Best regards
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Sorry, but the login credentials you sent are not working. https://forum.muffingroup.com/betheme/uploads/460/IVI3AHKNZRHG.png Please resend them, and ensure that they are correct. Best regards