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Phil

Phil

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Phil
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  • Clicking on the plus icon will do the job. Our correction affected other templates too, and translations works correctly for Footer templates as well. Best regards
    in Polylang and Templates Comment by Phil November 2023
  • Hi, Please add the scroll class to the sub-menu items. https://forum.muffingroup.com/betheme/uploads/342/26XQVY2KJBSE.png If you do not see the CSS Classes field in your menu, ensure that you have it enabled in the Screen Options. https://forum.muff…
    in smooth scroll with submenu Comment by Phil November 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in BeBuilder does not show my page Comment by Phil November 2023
  • Did you translate the header and mega menu templates? What plugin for translation do you use? Best regards
    in Mega Menu and translater Flags Comment by Phil November 2023
  • Hi, You can create a Single Post template if you want to have all posts with the same layout and different content. https://forum.muffingroup.com/betheme/uploads/069/FGVR8BZG83AU.png You can build any layout you want, and in the Post Content element…
    in How to set up blogposts? Comment by Phil November 2023
  • @pixelgraficadesign, We have corrected it on your website. Please check it out. Best regards
    in Polylang and Templates Comment by Phil November 2023
  • Hi, This white background is a section background. You must open section settings, go to Advanced -> Background, and there you can change the color. Also, this demo uses Header Builder, so you must change the logo in the header template. https://…
    in How do i change the color of this? (Eco4 Theme) Comment by Phil November 2023
  • Hi, Please switch the Link format from SEO friendly to Simple, and it should do the job. https://forum.muffingroup.com/betheme/uploads/370/ABTPRBB3IJWE.png Best regards
    in Table of content links not working Comment by Phil November 2023
  • So, you handled it with Slider Revolution? Is there anything else I can help you with? Best regards
    in header background-image not responsive Comment by Phil November 2023
  • Hi, Edit the header template, click on the user icon, change the icon type to Custom, and in the link field put a link to the My account page. https://forum.muffingroup.com/betheme/uploads/194/HE9XV64YPARD.png Best regards
    in User icon on click Comment by Phil November 2023
  • Hi, Please switch to another theme and see if the same thing happens then. It also might be caused by using an old type of widgets. Some versions ago, WordPress changed widgets. Install this plugin: https://wordpress.org/plugins/classic-widgets/, a…
    in 27.2.9.4 Widgets Error. HELP Comment by Phil November 2023
  • Hi, I can see that you assigned separate IDs for mobile sections, as the desktop ones are hidden. However, in one section ID, you have a typo, and before "m" you placed a space. https://forum.muffingroup.com/betheme/uploads/546/31SOZA3LCB0…
    in Mobile version of theme removes links Comment by Phil November 2023
  • You are welcome. If you have any additional questions or problems, feel free to ask. Best regards
    in Custom menu buttons Comment by Phil November 2023
  • Hi, See the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/how-to-build-a-header-like-apple-com/ https://support.muffingroup.com/video-tutorials/building…
    in Menü Header Bulilder Comment by Phil November 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Tag Google Broken my Banner and .JS Comment by Phil November 2023
  • Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
    in template deconfiguration Comment by Phil November 2023
  • FYI, this section should work now (no need to update Betheme). Best regards
    in Prebuitl blocks insert wrong element Comment by Phil November 2023
  • Did you have a WPML plugin active while importing that pre-built website? If yes, then it was the root cause. For the pre-built website installation process, you should make all plugins inactive cause all required for the demo plugins to install aut…
    in Eco 3 demo import pages issues Comment by Phil November 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in on pager scroll down Comment by Phil November 2023
  • It means templates are disabled in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/126/ZLX8OTPAAORZ.png You must reactivate them. Best regards
    in Betheme Header builder Comment by Phil November 2023
  • So, you should do the steps they described in their message. https://forum.muffingroup.com/betheme/uploads/437/KL1ORY82GD7V.png Best regards
    in Paypal Integration Comment by Phil November 2023
  • Please send us the raw code from Google for Google Tag, WordPress dashboard, and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.…
    in Tag Google Broken my Banner and .JS Comment by Phil November 2023
  • Sorry for the inconvenience. We probably missed this, among other fixes. I have reminded our dev team, and we will correct that. My apologies. Best regards
    in Prebuitl blocks insert wrong element Comment by Phil November 2023
  • Hello, 1) You would have to recreate the single product layout with a template and put the Go to Cart button (with a link to the cart page) next to the Add to Cart button. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template…
    in GO TO CART button > next to the BUY button on sigle product page Comment by Phil November 2023
  • I have checked that, and even after 15 preview generations, it worked correctly. I recorded a video for you and uploaded it to your media library: https://forum.muffingroup.com/betheme/uploads/377/SZ7X6GLIBK1T.png Please check that. Did you check th…
    in Error when saving in draft mode Comment by Phil November 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in template deconfiguration Comment by Phil November 2023
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
    in WMPL and header Template Comment by Phil November 2023
  • @pixelgraficadesign, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please …
    in Polylang and Templates Comment by Phil November 2023
  • I can see that you do not have the newest version of Betheme installed. First, you should update it to have betheme up-to-date. Moreover, I see that you use a child theme. If, after an update, the problem persists, switch from child to parent theme …
    in Deactivation Muffin Live Builder Comment by Phil November 2023
  • I tried to log into your website, but I received a message that this username is not registered: https://forum.muffingroup.com/betheme/uploads/957/9GWQH4KU8LJJ.png Are you sure that the login credentials you sent are correct? Best regards
    in Error when saving in draft mode Comment by Phil November 2023
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