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Phil

Phil

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Phil
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  • To hide the author and date, use the following CSS code: .blog-teaser .post-meta .author, .blog-teaser .post-meta .date{  display: none; } Best regards
  • Well, that is not exactly what I meant, but it helps. As you can see, your server does not meet theme requirements. Please contact your hosting provider and ask to increase the values marked with red crosses to the recommended ones. Best regards
    in uboldoo Comment by Phil November 2023
  • Hi, You have Srcset option enabled in Betheme -> Theme options -> Blog & Portfolio -> Featured image, you must disable it. https://forum.muffingroup.com/betheme/uploads/777/9MF8OLY5A2H9.png Best regards
  • You can use the Reverse rows option for that section. Thanks to that, the first product info will be displayed, and the product image will be displayed then. https://forum.muffingroup.com/betheme/uploads/414/9KV28OIUPAJD.png Best regards
  • Check it again now. https://forum.muffingroup.com/betheme/uploads/508/OG7TZ0TBES94.png Best regards
  • The account you sent credentials to does not have admin rights. https://forum.muffingroup.com/betheme/uploads/884/DEP0OTFAREKX.png Please correct that. Thanks
  • Hi, Try the following CSS code: @media only screen and (max-width: 767px){  html .woocommerce .product .onsale-label{    bottom: 15px!important;    right: 15px!important;    left: unset!important;    top: unset!important;  } } Put it in Betheme ->…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • 1) Did you adjust the offset for each device, or only on the desktop? https://forum.muffingroup.com/betheme/uploads/827/25QE7PTOFV27.png 2) Try the following CSS code: body{  overflow-x: hidden!important; } Put it in Betheme -> Theme options ->…
  • Hi, You have a header template. To change its parts, you must edit it. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • Sorry if I was not clear enough. I wanted you to take a screenshot from the builder, showing which element you used for this code, and how it looks within that element. Best regards
  • Title on mobile can be placed in different positions than on the desktop. https://forum.muffingroup.com/betheme/uploads/509/MD8YS94D6H4H.png https://forum.muffingroup.com/betheme/uploads/973/YXO1EZKBML8C.png The video also shows Responsive Visibilit…
  • Your permalinks structure is incorrect, and the main MAMP page loads instead of template content. I can only suggest you go to Settings -> Permalinks, save them, and check if the problems persist. If this does not work, I am afraid we will not be…
  • Hello, Regarding the icon in the menu, see the following link: https://support.muffingroup.com/how-to/how-to-add-icons-to-menu-items/ If you want to add an Action Button that triggers a popup, you can use the Header Builder and popup Builder for tha…
  • We have made some corrections to your website. Please check it now. Best regards
  • Hello, To clarify, you are reaching Betheme support, not ThemeForest ?. Also, please do not share your license key on the forum, as others can see it. 1) Please always attach a link to your website so we can check it out. If the page is offline(loca…
  • Hi, It might mean that you have some cache enabled on your website. Disable cache plugins if you have any, and check your server if you do not have any tools enabled there. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • Every question, even if you think it is "easy," might be complex and have different solutions. Anyway, with a link to the website, screenshot, and description of the problem, we can provide faster and more precise support. To put an image…
  • Hi, No, assigning templates for mobile devices only is not possible. What you can do is to use Responsive Visibility options. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
  • Sorry, I do not know how I did not notice your link. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might b…
  • Thanks for the clarification. No, with a standard header from theme options, there is no option to achieve that. However, with the Header Builder and Sidbear menu builder, you can create that. https://support.muffingroup.com/video-tutorials/header-b…
  • We highly recommend using the Duplicator plugin. https://wordpress.org/plugins/duplicator/ We constantly use it and never had problems with it. Best regards
  • Note that discussion does not mean that it will be implemented. Also, I cannot tell you the estimated time. It all depends on how it is complicated the feature is, and how much work with another subject we have. I suggest following our changelog whe…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • Rest API is not the root cause of the problem with the templates. What about the first screenshot and disabling plugins? Best regards
  • Hi, Purchase codes (license keys) are not included for plugins bundled into the theme. It’s because of the Themeforest license and agreements. This applies to all themes, of course. However, there is no need to use this code because the plugins are …
  • Most likely, there is some conflict in the connection between your server and Google servers. If you want us to take a look at this please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side …
  • Where do you have this error? I have created a new page and assigned it as a Portfolio page, and it works correctly. https://forum.muffingroup.com/betheme/uploads/302/Z0Q29PP711J2.png https://forum.muffingroup.com/betheme/uploads/188/HSLUPELIV9KM.pn…
  • Custom JS from Betheme -> Theme options -> Custom CSS & JS -> JS causes it. https://forum.muffingroup.com/betheme/uploads/752/8A1YZRP2WYKH.png For a test, we have modified it to not load in the builder, but it would be best if you remov…
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