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Phil

Phil

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Phil
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  • Hi, Please use the following CSS code: body{  overflow-x: hidden!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem persists. Best regards
    in Problems if I view Website on Mobile Comment by Phil November 2023
  • Please check it now. We have corrected it as well. Best regards
    in add to cart not work properly Comment by Phil November 2023
  • Sorry, but I do not get to what chat you refer to. Can you explain that, please? Thanks
    in Odd graphic under revslider preventing home page editing Comment by Phil November 2023
  • Hi, Theme options do not have an influence on Header Builder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in Sticky menu not working on desktop and mobile Comment by Phil November 2023
  • Hi, Theme options do not have an influence on Header Builder. Header Builder does not have this option to enable Classic style yet. We have it on our to-do list, but I cannot tell when it will be out. Best regards
    in Classic mobile menu in bebuilder Comment by Phil November 2023
  • Hi, Did you add a checkout shortcode to the checkout page? https://forum.muffingroup.com/betheme/uploads/364/Q4MYE3UEBK12.png Also, do you have a cart page with a cart shortcode? https://forum.muffingroup.com/betheme/uploads/319/3RGJVSQFHSP9.png Las…
    in Checkout Page Comment by Phil November 2023
  • Hi, You can use the Export/Import feature or the YOAST Duplicate Post plugin. If you choose the plugin, you must activate templates in the plugin settings. https://forum.muffingroup.com/betheme/uploads/112/4DYPRF0GGHTX.png It can be installed throug…
    in Is there a way to duplicate a mega menu template? Comment by Phil November 2023
  • Sorry, I did not notice that the text you already have is part of the image. You must set the image as a section/wrap background and add text to it. Best regards
    in how to put filter option in shop page from right to left side Comment by Phil November 2023
  • Try the following CSS code: .section-related-ul .post-related{  padding: 0 10px; } .section-related-ul .post-related .button{  background-color: #f0f; } .section-related-ul .post-related .button:hover{  background-color: #0ff; } Put it in Betheme -&…
    in Create Space on Related Posts Comment by Phil November 2023
  • Hi, Basic WooCommerce does not have such an option. You would have to use an additional plugin for that. To search for such a plugin, I suggest using the following link: https://woocommerce.com/extensions Best regards
    in Add more Images on Variations for the Product Comment by Phil November 2023
  • Hello, We do offer support through phone. We provide support through this forum of private messages which you can send through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. The WordPress admin panel…
    in Call me Comment by Phil November 2023
  • Hi, Shop templates can be used on shop pages only. If you want to build a custom product layout, you can use query loops. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Display the shop archive template on any page, only as part of that specific page Comment by Phil November 2023
  • Hey, This could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#l…
    in Pre-Builts Sections not working Comment by Phil November 2023
  • Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-add-custom-fonts/ Best regards
    in Missing Google Font Comment by Phil November 2023
  • Hi, Go to Betheme -> Theme options -> Header & Subheader -> Header, and set the Header height to about 120px. https://forum.muffingroup.com/betheme/uploads/371/V6YORM7MFO2E.png Best regards
    in fixed menu covers the content Comment by Phil November 2023
  • Can you tell me what exactly you struggle with, please? Thanks
    in BUILD LAYOUT Comment by Phil November 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priva…
    in Templates for single portfolio not working Comment by Phil November 2023
  • It is hard to determine what might have been wrong before, but if this happens again, try to memorize the steps you did, and let us know how to replicate this issue. Anyway, it's great to see that it works correctly now. Best regards
    in Popup ID - Link Comment by Phil November 2023
  • Please do not create duplicate questions regarding the same topic. I answered in the new discussion you created. https://forum.muffingroup.com/betheme/discussion/71617/fixed-menu-covers-the-content#latest Thanks
    in Logo size scrool Comment by Phil November 2023
  • Hi, We had to update the tool responsible for single page import on that demo. Please try again now. Best regards
    in Error in Single Page Import feature Comment by Phil November 2023
  • Hi, I have checked your website with iPhone 12, and the images load correctly. https://forum.muffingroup.com/betheme/uploads/536/RL52RPBVT2P9.jpg Are there any steps to reproduce this issue? Best regards
    in White/Blue Question Marks on mobile Comment by Phil November 2023
  • Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure that you send all of the require…
    in After Update, BeBuilder takes several minutes to load, and won't save some page Comment by Phil November 2023
  • I have checked your website, and the cart page works correctly on desktop. https://forum.muffingroup.com/betheme/uploads/808/8WGNTF1T6BV0.png Can you explain what you refer to, please? Best regards
    in Header Chart settings Comment by Phil November 2023
  • I have rechecked that, and changes in text or images do not erase the content. https://forum.muffingroup.com/betheme/uploads/584/J2GGDNO45W9U.png Are there any extra steps to reproduce this issue? Best regards
    in the elements disappear Comment by Phil November 2023
  • Sorry, but the login credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/022/GQAAA9I3W9WE.png https://forum.muffingroup.com/betheme/uploads/222/YYKV4OAJVZG9.png Can you resend them and before ensure that they are…
    in Content missing when updates from Muffin Builder (25.1.6) to BeBuilder (latest version) Comment by Phil November 2023
  • Did you see our video tutorial?: https://support.muffingroup.com/video-tutorials/how-to-open-popup-on-image-click/ Please ensure that you do all steps correctly. If it still does not work, please send us WordPress dashboard access privately thru th…
    in Popup ID - Link Comment by Phil November 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header Chart settings Comment by Phil November 2023
  • You probably noticed our correction on your website. This fix will albo be implemented in the upcoming update. Best regards
    in add to cart not work properly Comment by Phil November 2023
  • You must edit the product archive template. If you cannot access the image element, you can use the Navigator. https://youtu.be/bap9lt2prYU?feature=shared&t=173 Best regards
    in how to put filter option in shop page from right to left side Comment by Phil November 2023
  • Hi, Betheme does not have such functionality built-in, and you would have to use some plugin for that. I cannot recommend any other plugins than the ones we support. https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best …
    in BeEmployment Solutions Comment by Phil November 2023
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