Phil
Phil
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- Phil
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Comments
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The header section height depends on the content you put inside. You can set fixed height in the section options: https://forum.muffingroup.com/betheme/uploads/450/4A07Q8VPC0OG.png But you can also check if the Fixed position of the header suits you…
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Hi, I have passed it to the dev team. To prevent incorrect display, use the following CSS code: @media screen and (min-width: 767px) and (max-width: 941px) { #Side_slide .menu_wrapper { position: unset!important; } } However, assigning an appro…
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Hi, It is an Open Graph image that you can set globally for the entire website in Betheme -> Theme options -> SEO or in the Page/Post options. https://forum.muffingroup.com/betheme/uploads/267/KT7E6683D945.png https://forum.muffingroup.com/bet…
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Hi, Please turn off all of the plugins except Gravity Forms, refresh your cache, and check if the problem persists. Moreover, switch to some another theme like Twenty Twenty, and see if the same thing happens there Thanks
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Hi, You did not edit the sticky version of your header. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
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Hi, It should work the way you described, but as I checked, it does not. I have passed this to the dev team, and we will correct that. Best regards
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Hello, We do not have such an option. If you would like to see such a feature in future updates, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest You can also try to …
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Hi, Please go to Betheme -> Theme options -> Shop -> Single product, and enable the Cart button extra options. https://forum.muffingroup.com/betheme/uploads/741/1STL7JNHN98E.png Best regards
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Do not ever share login credentials on the forum, as others can see them. I always ask to send them in a private message through the contact form when needed. Anyway, as you already sent credentials, I have checked that, and the same thing happened …
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Thanks for the suggestion. I have passed it to the dev team, and we will discuss adding dynamic data there. Best regards
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Hello, For that, you must use the Header Builder and Sidebar menu builder. Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-…
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Hi, Please edit the header template, and on the laptop breakpoint, adjust the spacing in the menu or set the menu to hide on that resolution and show the hamburger menu. https://support.muffingroup.com/video-tutorials/show-hide-under-breakpooint/ We…
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Hi, Can you explain further to what topic you refer to, please? What steps do you take? Best regards
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Can you send us your login credentials, please? We prepared a correction, but we wanted to ensure it works properly on your website. If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the ri…
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I have reassigned the slider, and now BeBuilder seems o work properly. https://forum.muffingroup.com/betheme/uploads/122/23ADADKCAZ2X.png Please check that. Best regards
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I do not know what was first, you rebuilt, but we have found the root cause and corrected it on your website. Best regards
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Hi, We corrected that. Can you ensure that, please? Thanks
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I noticed that I made a little mistake because of a misunderstanding. Please disregard first part of my message regarding assigning to the entire site. Anyway, popups can be assigned for singular posts/pages in post/page options, if you so not see t…
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Does it happen on a particular page? I checked your website, and BeBuilder loads correctly. https://forum.muffingroup.com/betheme/uploads/359/HJCVDIP58O0B.png https://forum.muffingroup.com/betheme/uploads/580/O4JA5JUWJ2FM.png Best regards
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Please see the following article: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ Thanks
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I have passed it to the dev team, and we will take a closer look at this. Best regards
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I forgot about the important. Great that you handled it. Best regards
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Custom CSS can be placed in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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It is not that easy, but we will take a look at what can be done to improve this. Best regards
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In that case, you should contact your hosting provider and ask to take a look at this. Notice that most of the files are empty. Best regards
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Hi, Please deregister your license key and register it again on your live page. Best regards
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Hi, You do not have the newest version of Betheme installed, so please update it. Moreover, you did not attach FTP credentials. If after the update, the problem persists, please send another private message with all required information. Best regar…
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The CSS I sent you worked, but maybe you did not purge your cache. https://forum.muffingroup.com/betheme/uploads/350/J8ICDC2N8VFU.png Best regards
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1) The color of the text did not change because it is a heading. In Column Text element, color affects only regular text. Headings take their colors from theme options, and if you want to change its color without modifying theme colors, you must app…