Phil
Phil
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- Phil
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Comments
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Hi, Please download the theme package from ThemeForest, replace the current one you have, and try to register your license key. Thanks
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Hi, Please edit your menu, and check if this menu item does not have the Mega menu display option set to Always open on desktop. Best regards
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Yes indeed it is unexpected behavior, and I passed it to the dev team, and we will take a look at this combination of options. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, With that, you should contact Amazon support instead. These are regular CSS files created in the uploads catalog, and there should be no problems with their download. Best regards
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Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Also, before clicking on the download button, open the browser console and check i…
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Hi, Edit the bottom section, and in Advanced -> Border, set your Box shadow. https://forum.muffingroup.com/betheme/uploads/684/FBJ8DI51NWSD.png Best regards
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Hi, Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required in…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hello, 1) Header Builder is no longer a plugin but a part of Betheme. 2) If you do not see the templates tab, go to Betheme -> Theme options -> Global -> Advanced, and ensure you do not have them disabled. https://forum.muffingroup.com/beth…
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You have assigned a header made with the Header Builder on the blog pages. You must either disable it or assign it to the entire website. You can find this in the templates tab. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Be…
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Hello, 1) Please check the following article and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please contact your hosting provider and ask to allow all the …
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Hi, We had to update the tool responsible for single-page import on that page. Please try again now. Thanks
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Hi, You must add a scroll class to this button. https://forum.muffingroup.com/betheme/uploads/963/N63WHAMDGUTT.png Best regards
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Hi, Try the following CSS code: @media only screen and (max-width: 479px) { #mfn-gdpr { width: calc(100% - 80px)!important; left: 40px!important; } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hello, 1) Try the following CSS code: .mfn-woo-list-style ul li:nth-last-child(2), .mfn-woo-list-style ul li:nth-last-child(3){ display: none; } 2) I will need a link to your website to check that. Now, I can only suggest disabling all plugins exc…
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Hello, Please check the file includes/content-portfolio.php. Best regards
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Hi, You might have some caching tools enabled on your server. Please check that. If you are unsure where to look or cannot find it, it would be best to contact your hosting provider and ask them about it. Best regards
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Hi, Please go to Betheme -> Theme options -> Global -> General disable option Transparency: Top Bar with menu, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/369/C1JHIA0YBBA0.png Best regards
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Hi, Please try the following CSS code: @media only screen and (min-width: 1240px) { .menu-line-below-80-1 #Top_bar:not(.is-sticky) .menu > li.submenu:hover > a:not(.menu-toggle)::before, .menu-line-below-80-1 #Top_bar:not(.is-sticky) .menu &…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Edit your header template, and in the header options disable the Sticky option, and set the Position to Fixed with Body offset set to Yes. https://forum.muffingroup.com/betheme/uploads/987/FDZWOK02SLVX.png Best regards
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Hi, Forms colors are taken from Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/010/RH3PCPA5RWK4.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please try the following CSS code: .products .product .title a{ display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS, and…
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Hello, 1) I do not see this space under your header. It might be the server cache, so you can check if you do not have any server caching enabled. https://forum.muffingroup.com/betheme/uploads/886/DHW0PNHW50NZ.png 2) For the arrow color, please use …
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Hi, Regarding refund, please send this information privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Anyway, I do not know where you get information about 750+ landing pages. The only …
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Hello, Please turn off all of the plugins except the one you use for sliders, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks