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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Hello Comment by Phil October 2023
  • 1) Can you attach a screenshot from where you placed this link, please? 2) Sorry, but I quite do not understand. The screenshot you sent shows a desktop view. 3) Simple sliders have pre-defined image size, and if images have different size, then the…
    in whatsup button Comment by Phil October 2023
  • Hi, You can install all bundled plugins through Betheme -> Plugins. Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license and agreements. This applies to all themes, of…
    in Slider Revolution not Active. Comment by Phil October 2023
  • You need to change the zoom of the map or increase the map height. Best regards
    in Google map Comment by Phil October 2023
  • Hi, You can disable it in Betheme -> Theme options -> GDPR & Cookies -> General. https://forum.muffingroup.com/betheme/uploads/378/9PDX8H2C4B0D.png Best regards
    in Disable Cookies Notice from my website Comment by Phil October 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in CART ISSUE VERY URGENT PLEASE!!! Comment by Phil October 2023
  • The icon color is the same as the text color. https://forum.muffingroup.com/betheme/uploads/113/Z1CTOWALI92R.png If you want to change the icon color only, use the following CSS code: .button.has-icon .button_icon i{    color: #0f0; } We have some i…
    in Button bug Comment by Phil October 2023
  • There is no option to achieve that at the moment. If you would like to see that feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Be…
    in Mega menu bug Comment by Phil October 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to …
    in Will not edit an element Comment by Phil October 2023
  • Hi, Please go to Betheme -> Theme options -> Global -> Navigation & Share, and there you will be able to disable these. https://forum.muffingroup.com/betheme/uploads/351/AIU2Y6ZH9W0F.png Best regards
    in Post Page Header Comment by Phil October 2023
  • Hi, If it is a subdomain of the main one, you can have the license key registered there, but you need to first register the license on the main domain and then on the subdomain. In fact, you can have unlimited subdomains with the same license as lon…
    in License after migration Comment by Phil October 2023
  • Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Revolution slider not showing Comment by Phil October 2023
  • Hi, Please click on your avatar on the forum, click on Edit Profile, and there, you will be able to change it. https://forum.muffingroup.com/betheme/uploads/141/SRHWSBCDE2CY.png Best regards
    in Change Mail address Comment by Phil October 2023
  • Does it happen on a particular page, or are there any extra steps to reproduce this issue? I have checked the home page, and after updating it, everything works correctly. Best regards
    in Al actualizar con bebuilder, me borra toda la pagina. Comment by Phil October 2023
  • Sorry, but the login credentials you have sent are incorrect. https://forum.muffingroup.com/betheme/uploads/333/Q9JUKSDYJE5O.png Please send them again and ensure that they are correct. Thanks
    in Categories Options Comment by Phil October 2023
  • Hi, Slider Revolution is not our plugin, so it would be best to contact them through mail https://www.sliderrevolution.com/contact/, as they know best what is causing this issue and how to correct it. They had this issue before and stated that it wa…
    in Revolution Slider needs Premium Comment by Phil October 2023
  • I tested on the third device with Windows 10 and Chrome 117.0.5938.150. https://forum.muffingroup.com/betheme/uploads/801/O3Y9A2EGFKIV.png As I am unable to replicate this issue on any device, I cannot check what is the root cause. While opening the…
    in Pb with editing pages Comment by Phil October 2023
  • I suggest using the Header Builder for that. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-headers/ With it, you can customize your header however you want. Best …
    in Logo dimension on Mobile Comment by Phil October 2023
  • Hi @razvannazdravan84, You can put it there either with an HTML tag or our shortcode. https://muffingroup.com/betheme/elements/image/?inline Best regards
    in Add image as accordion tabtitle Comment by Phil October 2023
  • Hi @razvannazdravan84, It might be changed with a custom CSS code, but to check that, I would need a link to your website. Best regards
    in Countdown on mobile not working Comment by Phil October 2023
  • Sorry, but your explanation is unclear to me, and you did not attach any screenshots, so I still do not know what the problem is. Can you describe it greater and attach screenshots, please? Thanks
    in Category url not showing 404 erron when im edit live url Comment by Phil October 2023
  • Hi, Login details are not necessary right now. You are putting it in the Code element, which is not for parsing shortcodes. It is for displaying raw text on the page like scripts, HTML, etc., without executing them. https://forum.muffingroup.com/bet…
    in Revolution slider not showing Comment by Phil October 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
    in The site is crashing Comment by Phil October 2023
  • 1) Can you explain greater what you mean by "number of wraps when it loads". I do not understand what you mean by that. 2, 3) Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side…
    in Header Builder not working Comment by Phil October 2023
  • Hi, We provide support through this forum or private message which you can send Please send through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. If you used the contact form and have not gotten any…
    in How am I going to have a live support? Comment by Phil October 2023
  • Hi, If you want to send a message privately use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Regarding your question, please use the Custom width for the Mega Menu instead of Grid. Thanks
    in Mega menu bug Comment by Phil October 2023
  • I was testing on a regular page, not template. https://forum.muffingroup.com/betheme/uploads/600/SN13LFCIUPEY.png https://forum.muffingroup.com/betheme/uploads/085/NLN07LQ9HW43.png And it works, as you can see. Please clear your browser cache, and r…
    in Wrap Query Loop Wont Add Element Comment by Phil October 2023
  • No, we do not have any feature that might change the scroll bar display. You can check if your plugins do not cause it by disabling them one by one. You might have also some modifications in the files, so if you use a child theme you can switch to p…
    in Turn off custom scroll bar Comment by Phil October 2023
  • Hi, Try the following CSS code: .button_right.button_full_width{  display: flex;  justify-content: center;  flex-direction: row-reverse; } .button_right.button_full_width .button_icon{  margin-left: 10px; } Put it in Betheme -> Theme options ->…
    in Button bug Comment by Phil October 2023
  • Hi, Please go to Betheme -> Tools, use an option to regenerate the CSS, and check if the problem persists. Best regards
    in All pages have crazy paddings after migration Comment by Phil October 2023
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