Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
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Please send us the WordPress dashboard privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the lis…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and ensure that you do not have Templates disabled, and that BeBuilder visibility is set to be visible. https://forum.muffingroup.com/betheme/uploads/609/K44DGCGMEIIZ.png http…
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For that, you need to use the header builder: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, So everything is fine now? Is there anything else we can help you with? Best regards
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Hi, 1) Please see the following article: https://contactform7.com/checkboxes-radio-buttons-and-menus/ 2) You need to edit your icons in the Footer builder. https://support.muffingroup.com/video-tutorials/footer-builder/ 3) Please see the following v…
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Hi, Please try to reassign it to the main shop page or in the template options if you use the shop template. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please see the article below and follow the steps from it: https://support.muffingroup.com/faq/error-404-in-templates/ If this will not help please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the r…
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Hi, You can hide it in Betheme -> Theme options -> Global -> Advanced, under the BeBuilder visibility option. https://forum.muffingroup.com/betheme/uploads/957/VZOBN8LYK51S.png However, I highly recommend trying out BeBuilder as it is faste…
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If you send a private message through the contact form I provided, it goes directly to our mailbox. When we find the culprit and finish, you can remove/change the credentials you sent. Best regards
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I can see that you already handled it. https://forum.muffingroup.com/betheme/uploads/092/HSD6N6L6M620.png Do you still need help with that or anything else? Best regards
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Hi, 1) Please set up in product categories element 4 columns, and use the following CSS code: @media only screen and (max-width:767px){ .shop_categories .products .product-category{ width: 48%!important; } .shop_categories .products .product-catego…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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You need to remove previous translations and translate the header again. Translated templates will appear when you switch language in the WP top bar, or when you choose All Languages you will see all translated templates. Best regards
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Sorry, but you sent FTP access only and did not attach WP dashboard access and license key. BTW FTP access opens an empty catalog. Please send another complete message. Thanks
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Hi, You can use the Single page import for that. https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ However, note that theme options can only be taken from one pre-built website. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send them again because I could not find them. Best regards
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As I mentioned, all changes have to be done in the header template, and theme options do not have an influence on that. See the following video about the Sticky header: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ C…
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Please list the demos you try to import, and we will correct that. Best regards
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1) There was an HTML tag that was not supposed to be there, and the fixed package corrects that. If you confirm that it works, this will be implemented in the upcoming update, and you will not have to worry about updating. 2, 3) It relates to what I…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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You can customize the files with the child theme. https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
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Hi, Can you attach a screenshot showing what you refer to, please? Thanks
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Hi, You must provide the whole URL if you want to go to a specific section on another page. Can you please send a link to your website and attach a screenshot showing what is displaying wrongly? Best regards
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We have corrected it, but as you mentioned in the private message, I did not want to interfere with your live website, so I uploaded a fixed version to Appearance -> Themes. https://forum.muffingroup.com/betheme/uploads/260/GICD4BZINTHQ.png Pleas…
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Hi, Unfortunately, you cannot create such a layout with BeBuilder. With some custom modifications, you might achieve that, but you should contact your web developer instead. Best regards