Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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What device and browser do you use? I have checked that, and it has the same size despite the scrolling. Before scroll: https://forum.muffingroup.com/betheme/uploads/326/XLP6Q0MF0LSO.png Scroll (sticky header): https://forum.muffingroup.com/betheme/…
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Hello, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under ma…
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Hi, Please see the following link: https://support.muffingroup.com/how-to/how-to-add-icons-to-menu-items/ Check the part about the Header Builder 2.0. Best regards
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If you want to stop using Elementor there and switch to BeBuilder, unfortunately, there is no option to convert content. These are two completely different builders and have different construction, so the only option would be to create your pages fr…
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Try this code: body.style-simple .timeline_items > li{ margin-bottom: 0!important; } Best regards
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Hi, Sorry, but this is not a Betheme related question also Contact Form 7 is not our plugin. Regarding this, you should contact the Contact Form 7 support. Best regards
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Hi, If you want to use an anchor link to another page, you must provide a whole URL. So it should look like this: https://yourwebsite.com/page/#anchor. Also, this video just shows an old version of our builder. To use it, just click on the big blue …
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You can try to adjust the display with the Hide/Show under option. See the following video tutorial: https://support.muffingroup.com/video-tutorials/show-hide-under-breakpooint/ It works not only in the Header elements but on all BeBuilder elements.…
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I do not see this button on your website. However, I can see that you use BeBuilder. In that case, you can adjust the padding in the style tab of the button element options. https://forum.muffingroup.com/betheme/uploads/899/EHCJX11NHN18.png Best reg…
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You have sent access to an empty catalog. https://forum.muffingroup.com/betheme/uploads/334/D0B9IYTMTXFD.png Please correct that, so we will have access to the whole WP. Thanks
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Sorry, but when I tried again now, I could not log in again (not even to an empty catalog). Did check if it works? Best regards
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We are investigating this. I will let you know when we find the root cause. Best regards
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It might be because of usage of special characters in the sidebar name. I created a new sidebar, named it "CountyCityPages", and copied all widgets to it, and it displays correctly on this page. https://forum.muffingroup.com/betheme/upload…
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You send a message with a link to this forum discussion only. Please read this message carefully: https://forum.muffingroup.com/betheme/discussion/comment/241258#Comment_241258 And send a message with all the required data. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Did you change anything in the meantime? It works correctly for me: https://forum.muffingroup.com/betheme/uploads/710/R033YID6YS2T.png Best regards
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Hi, It all depends on the website and what functionalities it has to have. However, often, when something is not achievable with the theme itself, it can be done with some plugin. I can say that many agencies use Betheme, and, commonly, our theme is…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priva…
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Hi, Great to see that you handled it! And thanks for sharing the solution. Best regards
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It is because the Parallax option is set in the layout options. https://forum.muffingroup.com/betheme/uploads/080/Y67D2RML6LCW.png It does not work properly on iOS. As it is a plain color, it can be set to repeat through the whole page, and it works…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hi, Please go to the Templates tab and remove or switch to Draft the product template. https://forum.muffingroup.com/betheme/uploads/713/0VVAY4CEZ9J8.png Please also go to Betheme -> Theme options -> Shop -> General, and ensure that you hav…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You have misconfigured the URL in WP settings. Go to Settings -> General to correct that. https://forum.muffingroup.com/betheme/uploads/601/NTIFSMXJU28N.png Best regards
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Try the following CSS code: .products{ display: flex; flex-wrap: wrap; } .products .mfn-product-li-item{ display: flex; flex-direction: column; justify-content: center; align-items: center; } .products .mfn-product-li-item .mfn-li-product-row…
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Yes, you can add anything there. Indeed, it is split for clarity, but notice that the third field e.g., adds content before closing of the </body>, so they are not all the same. You can put your script in Betheme -> Theme options -> Cust…
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If you do not fill Download field, then the link you put for this button will not download this file but will open it. Also, with it, you can change the file name. Let's say that file in the media has the name "my-website-image0001.png" yo…
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One of your unsupported plugins causes it. Please disable your plugins one by one to find the root cause. You can find the list of supported plugins here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility. Best regards